ICLA Coordinator Bangladesh Cox's Bazar

Overview

Provide strategic legal and technical support to ICLA programme in Bangladesh.

You have:

• LL. B and LL.M from a recognised university, with enrolment as an Advocate.
• Strong understanding of refugee protection, legal identity, civil documentation, HLP rights, access to justice, dispute resolution, and SIP.
• Sound knowledge of Bangladesh legal, policy, and administrative frameworks relevant to refugees and host communities.
• Minimum 3+ years' relevant practical experience in legal assistance, protection, HLP, civil documentation, rule of law, access to justice, or humanitarian programming.
• Ability to monitor legal and policy developments and translate them into practical programme, coordination, and advocacy guidance.
• Experience supporting case management quality, including case trend analysis, referral pathways, and field follow-up.
• Experience developing SOPs, guidelines, tools, legal information materials, training packages, and IEC products.
• Strong facilitation and mentoring skills, including training for staff, partners, paralegals, community workers, or community structures.

The Norwegian Refugee Council (NRC) is a global humanitarian organisation helping people forced to flee.

Join us in assisting millions of people in areas where others cannot, tackling some of the world's most dangerous and difficult crises. Bring your skills and dedication to an organisation recognised for providing high quality aid and for defending the rights of refugees and internally displaced people.

At NRC, we give responsibility to employees at all levels and foster professional growth and innovative teams. You can expect a supportive culture and an open dialogue with management. We are committed to diversity, equity and inclusion.

Together, we save lives and rebuild futures.

Safeguarding is central to NRC’s work. We expect all employees to:

• treat everyone with respect and dignity

• contribute to building a safe environment for all

• never engage in any form of exploitation, harassment and specifically sexual exploitation, abuse and sexual harassment (SEAH)

• always report. NRC has a zero-tolerance approach to inaction against exploitation, abuse and SEAH

The Information, Counselling and Legal Assistance (ICLA) programme is a core competency within NRC Bangladesh, focusing on supporting refugees and host communities to access their rights through legal information, counselling, legal assistance, collaborative dispute resolution, and support related to housing, land and property (HLP) rights, civil documentation, and access to essential services. The ICLA programme in Cox's Bazar is an established component of NRC's response, implemented through static and mobile service delivery modalities, including helpdesks, hubs and legal clinics, with a strong emphasis on case management, community engagement, and safe and inclusive programming.

The Technical Legal Coordinator provides strategic legal and technical support to the Information, Counselling and Legal Assistance (ICLA) programme in Bangladesh. The role focuses on legal research, analysis, knowledge management, and capacity strengthening to ensure high-quality, evidence-based legal protection interventions for refugees and host communities. The position contributes to programme development, advocacy, and organisational learning by monitoring legal frameworks, identifying trends, and supporting field teams and partners with technical guidance.

All NRC employees are expected to work in accordance with the organisation’s values. To be dedicated, innovative, inclusive and accountable are attitudes and beliefs that shall guide our actions and relationships. NRC has a commitment to safety and wellbeing and together we build a positive working culture to feel valued, empowered, supported, safe and have a sense of belonging. NRC does not tolerate employees exploiting or abusing people and has zero tolerance to inaction.

Qualifications

Competencies****:

1. Professional competencies:

Context/ Specific skills, knowledge and experience:

• LL. B and LL.M from a recognised university, with enrolment as an Advocate.
• Strong understanding of refugee protection, legal identity, civil documentation, HLP rights, access to justice, dispute resolution, and SIP (safe and inclusive programming).
• Sound knowledge of Bangladesh legal, policy, and administrative frameworks relevant to refugees and host communities.
• Minimum 3+ years' relevant practical experience in legal assistance, protection, HLP, civil documentation, rule of law, access to justice, or humanitarian programming.
• Ability to monitor legal and policy developments and translate them into practical programme, coordination, and advocacy guidance.
• Experience supporting case management quality, including case trend analysis, referral pathways, and field follow-up.
• Experience developing SOPs, guidelines, tools, legal information materials, training packages, and IEC products.
• Strong facilitation and mentoring skills, including training for staff, partners, paralegals, community workers, or community structures.
• Good understanding of SIP (Safe and inclusive programming), do-no-harm, confidentiality, informed consent, data protection, and safeguarding requirements.

2. Behavioural competencies:

• Planning and delivering results
• Communicating with impact and respect
• Working with people
• Handling insecure environments
• Analyzing
• Managing resources to optimize results
• Empowering and building trust

What we offer:

• Duty Station: Cox’s Bazar.
• Contract duration: 12 months
• Number of positions: 01
• Travel: 60% in Cox’s Bazar District.
• Grade 04 in NRC’s Salary Scale monthly Gross Salary is 139,761 BDT, with accompanying terms and conditions. NRC offers an excellent compensation and benefits package. Group Insurance for staff and dependents, 24/7 Psychosocial assistant. Two festival bonuses, End service benefit, Contributory provident fund, maternity allowance, Nursery/Childcare allowance, various types of leaves (Annual, casual, maternity, paternity, etc.)
• NRC is an equal opportunities employer and aims to have staffing diversity in terms of age, gender, ethnicity, nationality, and physical ability.
• We think outside the box, encourage ideas, and give responsibility to all employees at all levels. You will have many opportunities to be heard and take the initiative.

Important information about the application process

• Internal candidates: - log in with your official NRC email address or click on Opportunity Marketplace.
• This position is open to Bangladeshi Nationals only.
• When creating your profile, include your full name as per your passport/NID.
• Apply by completing all the system-required fields of your experience, employment history, and education in your application.
• Ensure to attach your latest CV.
• Submit your application and CV in English.
• Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. NRC is dedicated to building a diverse and inclusive workplace, so if you’re excited about this role and you meet most, but not all the requirements, we encourage you to apply anyway.
• Applications that do not meet the minimum standards in terms of experience or qualifications will generally not be considered.
• We welcome applications from qualified and interested candidates, particularly local candidates for the job location. Qualified female candidates are encouraged to apply. Candidates are encouraged to apply early as applications may be screened prior to the vacancy deadline.
• Incomplete application will not be considered.
• Unsolicited applications not related to this specific job advertisement will not be considered.

Only shortlisted candidates will be contacted. We receive many applicants for each vacant position. Unfortunately, we do not have the resources to give detailed feedback to applicants who have not been shortlisted.

Why NRC?

The Norwegian Refugee Council (NRC) is an independent humanitarian organization helping people forced to flee. Our 15,000 staff work in crises across 40 countries, providing life-saving and long-term assistance to millions of people every year.

Watch this short video to see NRC in action.

NRC works in Cox’s Bazar in response to the Rohingya crisis, and in areas such as Sylhet in the north-east addressing the impacts of climate change. Alongside partners, our integrated operations include shelter and water, hygiene and sanitation (WASH), responding to weather-related emergencies, ensuring education continuity through in-person and digital learning, and scaling up information counselling for refugees and host Bangladeshis, reaching over 150,000 people per year. Our approach to humanitarian action focuses on principled aid delivery and promotes the agency and dignity of impacted populations.

We are looking for people who are passionate about helping refugees and people forced to flee. Are you one of those people? If you are, NRC offers you the opportunity to:

• Do demanding and professional work, often in challenging contexts.
• Join a work culture that empowers every employee to share ideas and take responsibility.
• Be part of a welcoming and assistance community committed to human dignity.

Learn more about NRC here

Responsibilities

Key Specific responsibilities:

1. Legal research, Analysis and Monitoring:

• Compile, maintain and analyse national and international laws, policies, and practices relevant to the refugee response in Bangladesh.
• Monitor and analyse key legal trends, policy developments, and protection issues affecting refugees and host communities.
• Conduct legal framework monitoring and produce timely legal analyses to inform programme design, implementation and advocacy.
• Undertake in-depth legal research and draft thematic and analytical reports on emerging legal and protection issues.

2. Technical guidance and Programme support:

• Provide legal and technical guidance to field teams and implementing partners to ensure consistent and high-quality ICLA service delivery.
• Contribute to the development, review and updating of ICLA guidelines, SOPs, and training manuals.
• Support the integration of legal analysis into programme planning, implementation, and monitoring processes.
• Monitor and support implementation teams to ensure compliance with programme SOPs, guidelines, and Safe and Inclusive Programming standards.

3. Knowledge management, Learning, and Capacity building:

• Facilitate knowledge management within NRC ICLA by systemising legal information, tools and resources.
• Contribute to organizational learning through technical assessments, identification of best practices, and documentation of lessons learned.
• Support the delivery training for staff and partners, including the preparation of literature, training materials, information products, and visual aids.
• Carry out training sessions on selected legal and protection topics, as required.

4. Advocacy:

• Contribute to evidence-based advocacy initiatives on legal and protection issues affecting refugees and host communities.
• Support the development of advocacy messages, briefing notes, and legal inputs grounded in field evidence and legal analysis.

5. Information and digital content:

• Develop and update legal content for ICLA digital initiatives, information platforms, and IEC materials to ensure accuracy and accessibility.

6. Reporting and coordination:

• Prepare and contribute to regular and ad hoc status reports as required by management, including timely reporting on programmatic progress, legal developments, and contextual changes.
• Coordinate closely with programme, advocacy, and MEAL teams to ensure alignment between legal analysis, programming, and reporting.

Apply now

Potential interview questions

Added 2 days ago - Updated 1 hour ago - Source: nrc.no