Humanitarian Team Leader

Lead humanitarian program operations and manage emergency response activities.

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Application deadline 2 years ago: Tuesday 14 May 2024 at 14:00 UTC

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Overview

Lead humanitarian program operations and manage emergency response activities.

You have:

  • BSc/BA/MSc in relevant qualification or equivalent in experience.
  • 5 years of demonstrable management experience in humanitarian operations.
  • Sound knowledge of international humanitarian architecture, systems, and coordination mechanisms.
  • Significant experience of NGO emergency program cycle management.
  • Demonstrable financial and budget management experience as a budget holder.
  • Good knowledge and experience of supply chain systems.
  • Fluency in written and spoken English and local languages.
  • Computer literacy and proficiency in MS Word and Excel.

Humanitarian Team Leader TEAM/PROGRAMME: Program Operations LOCATION: Juba – covering all Areas GRADE: 2 POST TYPE: National CHILD SAFEGUARDING:

Level 3: The role holder will have contact with children and/or young people either frequently (e.g. once a week or more) or intensively (e.g. four days in one month or more or overnight) because they work in country programs; or are visiting country programs; or because they are responsible for implementing the police checking/vetting process staff.

ROLE PURPOSE:

The Humanitarian Team Leader is responsible for providing leadership and oversight for emergency preparedness, response and recovery in all SCI SSD Areas, ensuring that the Area field teams have the capacity to respond to emergencies throughout the area of responsibility. S/he will provide direct support to field teams on preparedness, response and recovery projects (Including HF) to ensure effective identification, design, planning, management, implementation, exit and transition, monitoring, evaluation and learning. S/he is responsible for managing substantial flexible emergency response funding through Humanitarian Fund including planning, tracking of allocations, monitoring, and reporting as well as supporting fundraising efforts, including raising alerts. In addition, the Humanitarian Team Leader will ensure that the Emergency Preparedness Plans are regularly updated in line with Save the Children Humanitarian Management Procedures. S/he leads on partner and staff capacity building on emergency preparedness, response and recovery in all Areas. This role is demanding and demands someone who is a team player, innovative, flexible, willing to travel regularly, and able to collaborate effectively across teams in Area offices and field offices. In the event of a major humanitarian emergency, the post holder will be expected to lead initially emergency response with local response teams and work outside the normal role profile and be able to vary working hours accordingly. The person is also expected to support Head of Response in Humanitarian strategy , proposal development , cluster engagement’s, partner implementation support , EPP development , HF Applications , trends monitoring and design of humanitarian projects,

SCOPE OF ROLE:

Reports to: Head of Emergency Response.

Number of direct reports: None. During emergency responses, will have to collaborate strongly with Area Managers, Technical Specialists and Head of Technical Unit.

Works closely with Field Managers, Awards Team, Supply Chain team, Program Development, Quality (PDQ) team, and finance team.

Budget Responsibilities: Humanitarian Fund allocated to all Areas and delegated awards as per Scheme of Delegation

KEY AREAS OF ACCOUNTABILITY:

Strategy and Emergency Preparedness

  • Lead on all aspects emergency preparedness planning, ensuring that the Area offices have the capacity to respond to emergencies.
  • With guidance from the Head of Humanitarian response, ensure that the EPP and annexes are regularly reviewed and updated in line with SCI Humanitarian Management procedures and advanced preparedness actions are in place; work with field teams to ensure field-level EPPs are in place including preparedness planning with local partners.
  • Carry out emergency preparedness and contingency planning workshops with staff and partners, ensuring all emergency preparedness plans are disseminated and well understood by relevant staff within the area of responsibility
  • Regularly monitor the emergency for changes or spikes in the context and work with humanitarian actors to identify emergency needs and coordinate necessary interventions within the area of responsibility.
  • Support the Head of Humanitarian Response in drafting of strategies, preparing member calls, plans and briefings on humanitarian and emergency response.

Humanitarian operations management

  • Manage Humanitarian Fund in all Area Offices, ensuring that projects are identified, designed, planned, implemented, monitored, and evaluated in line with quality standards and in compliance with SCI systems.
  • Manage other emergency response awards as delegated by the Operations Director – Program Operations.
  • Ensure robust planning and humanitarian project management processes are in place for all managed projects following Save the Children’s Program Management Methodology (PMM) and good practices.
  • Work closely with field teams to develop of work-plans, procurement and HR plans, phased budgets, budget vs actual (BvA) reviews, following up on procurement and recruitment at Country Office level, and ensuring strong information flow & management between the Country Office and the field locations.
  • Track and monitor the implementation of Humanitarian Fund and other projects, leading monthly review meetings to ensure effective and timely project implementation and donor/Save the Children compliance in the area of responsibility.
  • Co-ordinate with PDQ team to ensure that all emergency response activities are delivered in line with SCI quality standards and support field teams in improving the quality of responses.
  • Maintain regular communications with the Emergency Response Teams (ERT) at Area level to identify support needs and provide guidance and capacity building as required.
  • Ensure the teams have the operational and project management tools and templates required to effectively manage their projects; develop and disseminate these where necessary.
  • Develop monthly humanitarian updates for all Areas and share with the Extended Senior Management team highlighting the status of flexible funding, implementation progress, horizon scanning and any other updates related to emergency response.

Awards Management, Programme Development and Reporting

  • Overall management of Save the Children Areas Humanitarian Fund allocation and other flexible emergency response funding.
  • Primary contact point with the Country Office Humanitarian Team for all aspects of award management related to the Humanitarian Fund including top-ups, amendments, and revision of program documents.
  • Working with field teams on the preparation and submission of high-quality reports ensuring accurate MEAL data and case studies/success stories as required.

Supply Chain

  • Work closely with the Supply Chain team to ensure that adequate pre-positioned stocks are in place, well utilised and replenished in line with the pre-positioned stock SOP, with special focus on medical pre-positioned stock
  • Lead on monthly pre-positioned stock reviews, again with special focus on medical stocks to avoid risk of stock outs or expiry of pre-positioned items.
  • Contribute to procurement planning and follow-up of any emergency response-related procurement.

Capacity Building

  • In collaboration with Area Managers and HR, establish Emergency Response Teams and field-level humanitarian focal points, including updating ToRs.
  • In collaboration with the Head of Emergency Response and HR put in place a clear system of internal deployments to support emergency responses.
  • Identify, and where applicable provide, learning and training opportunities for Save the Children staff and partners to build the capacity of the humanitarian staff members and to build a culture of emergency response (e.g. ERT capacity-building activities).
  • Work closely with the Partnership Coordinator to ensure that partners are involved in emergency preparedness planning, ‘zero agreements’ with emergency response partners are maintained, and capacity-building plans for partners are delivered.

Surge Support

  • Flexibility to provide surge support to scale-up current programs or initial surge capacity for the start-up of a new response; provide assistance in launching rapid assessment, overseeing data collection, write up of needs assessments, work-planning, communication

    BEHAVIOURS (Values in Practice)

Accountability:

  • holds self-accountable for making decisions, managing resources efficiently, achieving and role modelling Save the Children values
  • Holds the team and partners accountable to deliver on their responsibilities - giving them the freedom to deliver in the best way they see fit, providing the necessary development to improve performance and applying appropriate consequences when results are not achieved.

Ambition:

  • sets ambitious and challenging goals for themselves and their team, takes responsibility for their own personal development and encourages their team to do the same
  • widely shares their personal vision for Save the Children, engages and motivates others
  • Future orientated, thinks strategically and on a global scale.

Collaboration:

  • builds and maintains effective relationships, with their team, colleagues, Members and external partners and supporters
  • values diversity, sees it as a source of competitive strength
  • Approachable, good listener, easy to talk to.

Creativity:

  • develops and encourages new and innovative solutions
  • Willing to take disciplined risks.

Integrity:

  • honest, encourages openness and transparency; demonstrates highest levels of integrity

    QUALIFICATIONS AND EXPERIENCE

Essential

  • BSc/BA/ MSc in relevant qualification or equivalent in experience.
  • 5 years of demonstrable management experience in humanitarian operations, including experience within a complex country programme in an emergency response or fragile state
  • Sound knowledge of international humanitarian architecture, systems, coordination mechanisms and donors, and of procedures, accountability frameworks and best practices in emergency response management
  • Significant experience of NGO emergency program cycle management, including field-level project planning and implementation.
  • Demonstrable financial and budget management experience, experience as a budget holder
  • Good knowledge and experience of supply chain systems and requirements in a multi-location, multi-sector programme setting.
  • Willingness and capacity to be flexible and accommodating when faced with difficult and frustrating working conditions
  • Ability to write clear and well-argued proposals and/or reports; experience in proposal coordination and development.
  • Excellent planning, management and coordination skills, with the ability to organize a substantial workload comprised of complex, diverse tasks, responsibilities, and work calmly under pressure.
  • Proactive and solutions focussed, with an ability to remain detail-oriented while maintaining strategic oversight.
  • Proven team working skills, adaptability and flexibility.
  • Computer literacy and proficiency in MS Word and Excel spreadsheets
  • Fluency in written and spoken English and local languages

Desirable

  • Experience in South Sudan or a complex and matrix-managed organization.
  • Skills and experience in training and capacity building.

Potential interview questions

Can you provide an example of a challenging humanitarian project you've managed? This question assesses your project management skills and experience in difficulty. Describe the project, your role, the challenges faced, and how you resolved them.
How do you ensure effective communication across multiple teams? This tests your collaboration and leadership abilities in a complex environment. Pro members can see the explanation.
Describe a time when you had to adapt to unexpected changes during a project. Pro members can see the explanation. Pro members can see the explanation.
What strategies do you implement for emergency preparedness? Pro members can see the explanation. Pro members can see the explanation.
How do you handle budget management in humanitarian projects? Pro members can see the explanation. Pro members can see the explanation.
Added 2 years ago - Updated 1 year ago - Source: savethechildren.net