Human Resources Specialist, Recruitment systems

Contract

This is a UNV International Specialist contract. This kind of contract is known as International UN Volunteer. It is normally internationally recruited only. More about UNV International Specialist contracts.

WHO began when its Constitution came into force on 7 April 1948, a date we celebrate every year as World Health Day. We are now more than 7000 people from more than 150 countries working in 150 country offices, in 6 regional offices and at our headquarters in Geneva.

WHO works worldwide to promote health, keep the world safe, and serve the vulnerable.

Our goal is to ensure that a billion more people have universal health coverage, to protect a billion more people from health emergencies, and provide a further billion people with better health and well-being.

https://www.who.int/

The Department of Human Resources and Talent Management (HRT) is responsible for providing a sound, well managed, responsive and efficient organization-wide Human Resources Management strategy and global HR advisory services which support the work of WHO and its member states.

In accordance with WHO Values Charter and the Code of Ethics and Professional Conduct, everyone in WHO irrespective of their contract, position or grade, is required to adhere to WHO core values of diversity, inclusion and respect. WHO has been developing an “HR Agenda for Diversity, Equity and Inclusion for the WHO workforce” and an accompanying Action Plan, which is expected to evolve as WHO receives additional feedback from Staff Associations, other stakeholders within the Organization and external experts.

Under the supervision of HRT Manager, the incumbent is responsible for implementing key HR elements regarding the principals of diversity, equity and inclusion, as outlined in the HR Agenda and the Action Plan, as it evolves. The incumbent collaborates across the three levels of the Organization, and partners with Organizations for whom WHO provides administrative support, i.e. UNAIDS, UNITAID, ICC and PAHO. Within the HRT Department, the incumbent participates in the development and implementation of actions partnering with HR Policy staff, the HR Talent Acquisition and Management team, HR Business Partner team and Global Human Resources (GHR) technical support team and external providers to implement HR activities involving support to WHO recruitment systems, HR Agenda for DEI and performance measurements.

The incumbent facilitates internal communications on new/updated knowledge management tools and dissemination of HR information, making it easy for WHO staff and HRT team members to find the right answers on HR related matters.

Within the delegated authority and under the supervision of the HR Manager, HR Initiatives and in close cooperation with the Global Knowledge Management and Business Process Team or his/her designated representative, the UN Volunteer “Human Resources Specialist, Recruitment Systems” will: 1. Provide back-up support to Global Business Process team in terms of timely troubleshooting and resolving queries, incidents related to Stellis (WHO’s recruitment and onboarding platform), online e-Testing and other associated recruitment related HR platforms/applications, escalating issues to HR Officer and IMT support teams. 2. Assist in developing and maintaining training and user documentation within a central repository to ensure availability of up-to-date resource materials in a sustainable manner. 3. Interact with all relevant stakeholders, members of the workforce and clients to identify, develop questions and answers to replenish bank of WHO recruitment system guidance materials, and assess client satisfaction on Tier 1, Tier 2 and Tier 3 support. 4. Contribute to development and monitoring of recruitment performance indicators, relying on Stellis records, support analysis of collected data. 5. Support the implementation of HR initiatives/actions points related to the DEI HR Agenda, in coordination with internal HRT Departments, and other focus groups or stakeholders within the Organization. 6. Develop KPIs to monitor progress and analyze the effectiveness of the actions implemented under the DEI initiative, evaluating impact in terms of the organizational benefit for the different audiences, which include the WHO HR community, the existing workforce members (internal audiences), and potential or new workforce members (external audiences). 7. Support the HR Manager, provide inputs to consultations on development of new ERP development, and performance measurement indicators in the context of adhering to principles of the HR Agenda on DEI. 8. Facilitate dissemination of communications within HRT, with stakeholder and members of the workforce on DEI initiatives. 9. Serve as focal point on reasonable accommodation requests received from internal and external candidates to accommodate requirements of people with disabilities. 10. Ensure high client satisfaction by providing needs-based services, based on the results of regular staff information needs’ surveys, user satisfaction. 11. Perform all other related duties as assigned. 12. Administration related tasks: Provides daily administrative support to the Manager, HR Initiatives in: a) Acting as a focal point for administrative functions requiring Manager’s approval. b) Maintains an updated and efficient tracking system to ensure cases are efficiently managed within the allocated timeframe and in the most effective way; maintains all necessary records, databases and statistics to allow comprehensive filing, tracking and analysis. c) Monitoring targets and deadlines in submission relevant reports.

Results/expected outputs: • As an active WHO team member, efficient, timely, responsive, client-friendly and high-quality support rendered to WHO and its beneficiaries in the accomplishment of her/his functions, including: o Meeting expectations of the role within the set deadlines; • Age, Gender and Diversity (AGD) perspective is systematically applied, integrated and documented in all activities throughout the assignment; • A final statement of achievements towards volunteerism for peace and development during the assignment, such as reporting on the number of volunteers mobilized, activities participated in and capacities developed.

• Professionalism • Integrity • Teamwork and respect for diversity • Commitment to continuous learning • Planning and organizing • Communication • Flexibility • Genuine commitment towards the principles of voluntary engagement, which includes solidarity, compassion, reciprocity and self-reliance; and commitment towards WHO’s mission and vision, as well as to the UN Core Values.

HR, administration, Project management, and website update experiences.

Functional knowledge and skills: • Strong analytical skills and good sense of judgement. • Ability to draft in English neatly, concisely and grammatically correct. • Very good organization and public speaking skills. • High sense of prioritization and attention to details. • Discretion and tact; ability to handle and preserve confidential information. • Ability to liaise with people at all levels in the Organization and to proactively search for information. • Ability to plan ahead and at the same time work well under pressure. • Customer orientation, cultural sensitivity and good business ethics. • Self-motivated, flexible and able to innovate. • Good knowledge of WHO/UN rules, procedures and office practices is desirable.

Other: Understanding of HR process and recruitment modalities.
Proficient computer skills in MS Office applications (including PowerPoint, Excel). Practical knowledge of ERP applications such as Oracle, WorkDay would be an asset. Practical knowledge of workforce analytics would be an asset. Working knowledge of another WHO official language spoken in emergency settings will be significant advantage.

WHO is present in two offices in Hungary: WHO Country Office for Hungary and the WHO Budapest Centre.

The WHO Budapest Centre, out-posted office of WHO Headquarters, was established in December 2016, and is composed of the following teams: • Administrative Law team • Global Board of Appeal • Procurement • HRT/TAM Global Sourcing and Recruitment Team • Global Assurance Hub • IT Cybersecurity team • Quality Assurance

Capital city: Budapest (population of 1,721,000) Budapest is the centre of cultural life in Hungary and is as lively as any other capital in Europe. It is relatively easy to get along in English in the capital city, especially with the younger generation. Several language schools offer courses to learn Hungarian.

Residential Housing: With the housing market currently over-supplied, expatriates can relatively easily find long-term housing at a wide range of quality and prices. The current monthly rental cost starts at EUR 500 (1-bedroom apartment) plus utilities and common service expenses.

Medical Facilities: Hospitals and clinics meet European standards with facilities for all necessary surgical procedures. Many doctors, particularly in Budapest, speak English.

Educational Facilities: Budapest offers a wide range of educational facilities for children of all ages, including several international schools (English, French, German and Japanese).

UN Volunteer entitlements and allowances: The purpose of the allowances and entitlements paid to UN Volunteers is to enable UN Volunteers to sustain a secure standard of living at the duty stations in line with United Nations standards without incurring personal costs. The allowances are in no way to be understood as compensation, reward, or salary in exchange for the UN Volunteer’s service. Contingent on specific eligibility criteria, location of the volunteer assignment and contractual type and category, the payment of allowances will begin from the date of Commencement of Service For more information on entitlements please read the Condition of Service (https://explore.unv.org/cos). For information specific to your assignment please see below:

Monthly Living Allowance (Per month): USD 1997.19 Entry lump sum (one-time payment): USD 4000 Exit allowance (for each month served, paid on completion of contract): $225 Medical and life insurance: Cigna Private Insurance

Leave entitlements: Annual leave: 2.5 days accrued per calendar month Certified sick leave: 30 days Uncertified sick leave: 7 days Learning leave: 10 working days per consecutive 12 months Maternity Leave: 16 weeks Paternity Leave: 10 days