Human Resources Officer NOA, (12 month renewable fixed-term contract) Luanda, Angola

Support delivery of effective HR services and solutions

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WFP - World Food Programme

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Application deadline 4 years ago: Wednesday 6 Apr 2022 at 23:59 UTC

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Overview

Support delivery of effective HR services and solutions

You have:

  • A university degree in Human Resource Management, Public or Business Administration, Industrial Psychology or other relevant field.
  • Typically one or more years of postgraduate professional experience in Human Resources.
  • Fluency in English language and Portuguese at National Professional level (level C).

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WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.

ABOUT WFP

The United Nations World Food Programme is the world's largest humanitarian agency fighting hunger worldwide. The mission of WFP is to end global hunger. Every day, WFP works worldwide to ensure that no** child goes to bed hungry** and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.

In emergencies, WFP gets food to where it is needed, saving the lives of victims of war, civil conflict and natural disasters. After an emergency, WFP uses food to help communities rebuild their shattered lives. Present in nearly 80 countries, the organization has the global footprint, deep field presence and local knowledge and relationships necessary to provide access to nutritious food and contribute to the lasting solutions, especially in many of the world’s most remote and fragile areas. We manage an operating budget of approximately $5.9 billion each year, distributing 12.6 billion rations to those most in need. We reach an average of 80 million people with food assistance in around 80 countries each year. The World Food Programme office in Johannesburg is a Regional Office coordinating and supporting the delivery of humanitarian assistance and providing technical support to 12 Southern Africa countries including, Angola, Botswana, Democratic Republic of Congo, Eswatini, Lesotho, Madagascar, Malawi, Mozambique, Namibia, Republic of Congo, Zambia and Zimbabwe.

For more on WFP and what we do, please go to http://www.wfp.org/videos/zero-hunger

ORGANIZATIONAL CONTEXT

These jobs are found in Country offices (COs), Regional Bureaux (RBs), and Headquarters (HQ) and report to a more senior HR Officer.

Job holders are likely to be working under the supervision of a more experienced staff member, receiving guidance and regular feedback on work performed. They support the collation, maintenance, analysis and reporting of information to maxmize the effectiveness of HR services.

JOB PURPOSE

To support the delivery of professional, client-focused HR services, partnering with managers to implement HR solutions in line with the WFP corporate priorities.

KEY ACCOUNTABILITIES (not all-inclusive)

1.Support HR operational activities or projects that are aligned to business needs, following standard processes and ensuring alignment with wider WFP policies.

2.Respond to queries from managers and staff, understanding their issues and ensuring policies, procedures, processes, systems and tools are available and correctly applied to support them.

3.Contribute to the effective management of the employment relationship between WFP and its staff, by administering conditions of service, contracts and appropriate entitlements.

4.Support staff capability building, working with managers to understand individual skills and business requirements, and organizing development solutions which equip people with the skills and knowledge required to meet current and future challenges.

5.Support and deliver onboarding activities to ensure new employees have a positive experience of WFP, and are successfully integrated into their new role and the organization.

6.Provide support in building talent within WFP, working with managers to understand their needs and organizing solutions to recruit, retain and develop a high caliber workforce to deliver the business strategy.

7.Support for organizational design activities that enable senior management to define and organize structures and jobs, and allocate people to the right places in order to improve efficiency.

8.Collate data and contribute to preparation of accurate and timely reporting, supporting a WFP wide view of HR activities that enables informed decision-making and consistent information for stakeholders.

9.Conduct straight forward data analysis under close guidance of a senior HR Officer, in order to support others on projects or contribute to process efficiencies and improvements.

10.Other as required.

4Ps CORE ORGANISATIONAL CAPABILITIES

Purpose •Understand and communicate the Strategic Objectives: Builds an understanding of WFP’s Strategic Objectives to communicate linkages to team objectives and work. •Be a force for positive change: Proactively identifies and develops new methods or improvements for self and immediate team to address work challenges within own work area. •Make the mission inspiring to our team: Identifies opportunities to further align individual contributions with WFP's mission of making an impact on local communities. •Make our mission visible in everyday actions: Helps colleagues to see the link between their. People •Look for ways to strengthen people's skills: Seeks opportunities to build and enhance individual skills. •Create an inclusive culture: Demonstrates respect and understanding for diversity and cultural differences. •Be a coach & provide constructive feedback: Identifies and approaches colleagues or supervisors to serve as coaches. •Create an “I will”/”We will” spirit: Sets clear goals and measurable targets for own tasks and responsibilities. Performance •Encourage innovation & creative solutions: Assesses own tasks and responsibilities to find ways to be more efficient. •Focus on getting results: Maintains accurate records of completion times and tasks in own areas of responsibility. •Make commitments and make good on commitments: Understands responsibilities and the metrics associated with own tasks. •Be Decisive: Notifies supervisors of dangerous situations or potential issues that may arise while in the field or office. Partnership •Connect and share across WFP units: Understands WFP’s organizational structure, including the purpose and mission of each unit. •Build strong external partnerships: Supports team in working with colleagues and WFP’s partners in the field toward common goals. •Be politically agile & adaptable: Maintains a professional and courteous relationship with other WFP employees and partners in the field. •Be clear about the value WFP brings to partnerships: Understands own team’s contributions in its partnerships with internal and external stakeholders.

STANDARD MINIMUM QUALIFICATIONS

Education: A university degree in Human Resource Management, Public or Business Administration, Industrial Psychology or other relevant field. Experience: Typically one or more years of postgraduate professional experience in Human Resources.

FUNCTIONAL CAPABILITIES

Knowledge & Skills:

  • Knowledge of HR best practices, techniques and processes with some understanding of the basic theoretical background.
  • Ability to support more junior members of the team.
  • Basic analytical ability to compile, maintain and analyze data, prepare reports and draw initial conclusions in support of work carried out by another officer; skills in developing sources for data collection.
  • Good communication skills required to give and receive information and work with a variety of individuals.
  • Knowledge of, or the ability to quickly assimilate, UN/WFP specific processes and systems.

Language:

  • National Professional: Fluency (level C) in English language and Portuguese.

Contractual Information

  • This is a 1 Year Renewable Fixed Term Contract
  • Net monthly salary range: $5722 - $7120
  • Benefits: 30 Days Annual Leave, Pension & Medical Insurance

DEADLINE FOR APPLICATIONS

The deadline for applications is the 6th of April 2022.

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This position is open to Angolan nationals only.

Female applicants are encouraged to apply.

All employment decisions are made on the basis of organizational needs, job requirements, merit, and individual qualifications. WFP is committed to providing an inclusive work environment free of sexual exploitation and abuse, all forms of discrimination, any kind of harassment, sexual harassment, and abuse of authority. Therefore, all selected candidates will undergo rigorous reference and background checks.

No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.

Potential interview questions

Describe a time when you had to resolve a conflict in the workplace. This question helps assess your conflict resolution skills and ability to work with diverse teams. Discuss how you approached the situation, the steps you took to resolve the conflict, and the outcome.
What strategies do you use to ensure you maintain effective communication with team members? Interviewer seeks to understand your communication skills and techniques. Pro members can see the explanation.
Can you give an example of how you supported a colleague's professional development? Pro members can see the explanation. Pro members can see the explanation.
How do you prioritize multiple HR tasks and responsibilities? Pro members can see the explanation. Pro members can see the explanation.
What do you see as the most pressing HR challenge in today’s workplace? Pro members can see the explanation. Pro members can see the explanation.
Added 4 years ago - Updated 1 year ago - Source: wfp.org