Human Resources Manager (HR Administration), P-4, UNICEF Global Shared Services Centre, Budapest, Hungary (Not for Hungarian nationals)

Contract

This is a P-4 contract. This kind of contract is known as Professional and Director staff. It is normally internationally recruited only. It's a staff contract. It usually requires 7 years of experience, depending on education.

Salary

The salary for this job should be between 90,970 USD and 117,287 USD.

Please keep in mind that the salary displayed here is an estimation by UN Talent based on the location and the type of contract. It may vary depending on the organization. The recruiter should be able to inform you about the exact salary range. In case the job description contains another salary information, please refer to this one.

UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.

And we never give up.

For every child, a calling.

We are committed, passionate, and proud of what we do. Promoting the rights of every child is not a job, it’s a calling.

UNICEF’s Global Shared Services Centre (GSSC) provides services to UNICEF offices around the world in the areas of Finance, Master Data Management, Human Resources Administration, Payroll, and IT Customer Care.

Our mission is to be a Centre of Excellence for the global delivery of efficient services within a culture of customer service, continuous business improvement, knowledge-sharing and innovation to support the effective achievement of UNICEF's programme results worldwide. ​

GSSC has won the 2019 Business Services Firm of the Year in Hungary, 26 regional awards announced at the Central and Eastern European Business Services Summit & Awards held in Warsaw, Poland.

Please visit our UNICEF GSSC page

How can you make a difference?

UNICEF Global Shared Services Centre HR Administration Section is seeking a Human Resources Manager to lead the global HR Onboarding Stream within the HR Administration Section to deliver high quality, responsive, timely and equitable human resources services for UNICEF offices which include onboarding, establishing staff entitlements, administering benefits, initiating background verification, handling medical clearances and other administration.

This will involve:

1. Partnership with internal and external partners to deliver services and improve business processes

• Liaise with DHR Policy Section, ICTD, Staff Well Being Unit and Payroll Unit as well as other internal and external entities, e.g. Country and Regional Offices, UN Pension Fund, UN Tax Unit, UN Insurance Unit, UN Bonn and UN medical services, to ensure staff services are rendered accurately and on time.
• Consult with organizational units globally to identify service needs and areas for process improvement.
• Undertake projects within the stream and cross-sectionally to ensure efficiency gains by implementing automation; process simplification and risk management.

2. Leadership and management of staff

• Responsible for management of around 40 staff members in the team including International Professional, National Officers, Medical Professionals and General Staff staff members to ensure effective and efficient HR service delivery.
• Lead and develop staff through coaching and mentoring.
• Ensure team leadership and cross-functional collaboration.
• Support and advise staff and management as appropriate to improve relations, achieve consensus and resolve issues.
• Provide administrative and technical support to staff-management bodies in the capacity of HR focal point.
• Promote performance excellence and work life balance in the office.

3. Build active cooperation, networks and partnerships with other agencies

• Maintain effective and steady communication and working relations with UN agencies to seek harmonization as well as new ways to enhance effectiveness of HR management and development in UNICEF.
• Support identification of common strategies and approaches for enhancement of the HR reform within the common system.

4. Identify and explore best practices and innovation

• Research and identify best practices in HR and suggest innovation to improve processes and effectiveness.
• Participate in inter-agency and industry coordination, conferences and other forums to ensure knowledge sharing and to keep abreast of developments and best practices in HR and in shared services.

5. Technical leadership, operational support and guidance

• Liaise with the HQ Divisions, regional and country offices to support and contribute to corporate HR strategy formulation and global implementation. Provide feedback and make recommendations on the establishment and improvement of HR systems, policies and processes.
• Ensure timely, transparent, and systematic administration of HR benefits, entitlements, contracts renewal and termination, performance management and other HR activities.
• Contribute to the improvement of HR services and ensure client satisfaction.
• Keep abreast, research, benchmark, and implement best and cutting edge practices in HR management and contribute to the development of global policies, procedures and introduce innovation through sharing of best practices and knowledge learned.
• Establish & review reports to ensure compliance to Standard operating procedures, policies etc. and for timely and accurate payroll initiation.
• Actively monitor and manage real-time targets and ensure and maintain expected standards to improve overall organizational performance.
• Ensure accountability, customer service orientation and systematic performance management of the unit.
• Manage and address complex issues related to staff administration and benefits. Manage exceptions through establishment of systems, mechanisms, and knowledge database library.

To qualify as an advocate for every child you will have…

• An advanced university degree in Human Resources Management, Business Management, International Relations, Psychology or another related field is required.

A first University Degree (Bachelor’s Degree) in Human Resources Management, Business Management, International Relations, Psychology or another related field combined with 2 additional years of professional experience in in human resources management and human resources administration may be accepted in lieu of an advanced university degree.

• A minimum of eight years of relevant professional experience, at the national and international levels, in human resources management and human resources administration.
• Experience in supervising, leading and managing a large team is required.
• Experience and ability to help design and implement targeted and innovative human resources strategies to address clients’ people-related needs.
• Ability to help design and implement innovative HR programs within a fast paced, evolving, and wide organizational setting.
• Analytical skills, project management, stakeholder management and change management experience, preferably in a multi-country situation.
• Excellent knowledge of organizational and HR information technology systems and tools.
• Ability to allocate appropriate time and resources for successful achievement of goals and foresee risks and allow for contingencies when planning.
• Experience of shared services/business support center is an asset.
• Fluency in English both written and spoken is required. Knowledge of another official UN language or local language of the duty station is considered as an asset.

For every Child, you demonstrate...

UNICEF’s Core Values of Care, Respect, Integrity, Trust and Accountability (CRITA) underpin everything we do and how we do it. Get acquainted with Our Values Charter: https://uni.cf/UNICEFValues

UNICEF competencies required for this post are…

• Nurtures, Leads and Manages People (2)
• Demonstrates Self Awareness and Ethical Awareness (2)
• Works Collaboratively with others (2)
• Builds and Maintains Partnerships (2)
• Innovates and Embraces Change (2)
• Thinks and Acts Strategically (2)
• Drive to achieve impactful results (2)
• Manages ambiguity and complexity (2)

To view our competency framework, please visit: https://uni.cf/Competencies

To qualify as an advocate for every child, you will receive…

• A competitive salary 2022 ICSC Professional Salary scale (UN) access the UN Salary Scale worldwide Salaries and Allowances (UN), and here a salary calculator SalCalcInt (undp.org) for simulation.
• Holidays and leave 30 days of annual leaves per year
• Parental leave
• Dependency allowance
• United Nations sponsored medical insurance plan
• Pension plan
• Optional life insurance plan
• Access to professional development and learning programs, online learning and learning path.
• Access to staff well-being support
• Access to career development support

Please visit Compensation and Benefit site on UNICEF Career page

UNICEF is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of the organization.

UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF also adheres to strict child safeguarding principles. All selected candidates will be expected to adhere to these standards and principles and will therefore undergo rigorous reference and background checks. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.

Remarks:

The hiring manager may apply other criteria within the context of the job requirement, beyond the minimum requisites for shortlisting.

Only shortlisted candidates will be contacted and advance to the next stage of the selection process.

Mobility is a condition of international professional employment with UNICEF and an underlying premise of the international civil service. Only shortlisted candidates will be contacted and advance to the next stage of the selection process.

UNICEF appointments are subject to medical clearance. Issuance of a visa by the host country of the duty station, which will be facilitated by UNICEF, is required for IP positions. Appointments may also be subject to inoculation (vaccination) requirements, including against SARS-CoV-2 (COVID). Government employees that are considered for employment with UNICEF are normally required to resign from their government before taking up an assignment with UNICEF. UNICEF reserves the right to withdraw an offer of appointment, without compensation, if a visa or medical clearance is not obtained, or necessary inoculation requirements are not met, within a reasonable period for any reason.