Human Resources Associate G6
TERMS OF REFERENCE
Title of Post: Human Resources Associate
Type of Contract: Fixed Term
Level: G6
Unit/ Division: Human Resources
Duty Station Banjul, The Gambia
Duration: One year
WFP seeks candidates of the highest integrity and professionalism who share our humanitarian principles.
Why work at WFP?
SAVING & CHANGING LIVES ❤
Make a difference, the world will notice.
We are driven by our mission to fight world hunger and feed people’s dreams of a brighter future!
GLOBAL COMMUNITY 🌍
Build bridges that unite people across the world. Being part of a global, diverse and
multicultural community like WFP, will continuously expose you to new ideas and
perspectives.
UNLIMITED POSSIBILITIES 💡
Unlock possibilities you never thought you'd find.
WFP goes anywhere it is needed and does whatever it takes to get the job done.
Join us to make a difference!
For more details about WFP contractual modality and salary, please follow this link: https://icsc.un.org/
A. BACKGROUND AND PURPOSE
ORGANIZATIONAL CONTEXT:
These jobs are found in Country Offices (COs), Regional Bureaux (RBs), and Headquarters (HQ). The job holders typically report to an HR Officer.
At this level job holders are expected to use initiative and knowledge within an area of expertise to independently respond to queries with general guidance. There is a requirement to use judgment in dealing with unforeseen problems on a daily basis. Job holders are expected to manage resources and
coach and coordinate a team of support staff
JOB PURPOSE:
To deliver a full range of HR support services to ensure accurate implementation of WFP policies and procedures and facilitate the effective functioning of a client-focused and strategy-oriented HR services.
B. KEY RESPONSIBILITIES (not all-inclusive, nor exhaustive):
- Provide assistance on a wide range of complex HR queries and follow up actions, to ensure consistent and high quality HR services are delivered to clients.
- Allocate responsibilities and support on-the-job learning and development of junior support staff, to ensure they have adequate knowledge of HR systems and procedures required to perform their duties and subsequently can contribute to the provision of effective HR services.
- Identify evolving needs of the organisation and recommend changes in HR processes and procedures, to support improvements in HR services.
- Analyse and respond to various internal and external queries, to ensure that clients are well-informed and that HR team activities are aligned with broader WFP objectives.
- Review and compile a variety of data on staff recruitment and selection, contractual conditions, entitlements, performance and training requirements, workforce, etc., to support analysis and reporting needs.
- Support activities in the areas of work allocated by the professional officer in compliance with relevant processes and procedures.
- Support and deliver on boarding for new staff joining WFP, to ensure that relevant processes are followed and the conditions of terms of service are explained and understood.
- Prepare a range of complex HR documentation required for the specific area of work (e.g. employment contracts, transfer/separation letters, training-related documents, etc.) ensuring accuracy and meeting established deadlines.
- Use HR management systems for reviewing, entering and updating a variety of HR data including monitoring various deadlines (e.g. contract expiration, PACE, etc), ensuring compliance with the established deadlines and accuracy of HR data.
- Co-ordinate the maintenance of confidential personnel records, HR databases and archives, to ensure data and files are accurately stored and updated in compliance with the established standards.
Monitor staff deployment and handle related administrative actions including preparation of reports, to support efficient HR service enabling WFP to respond quickly to a crisis.
OTHER POST REQUIREMENTS (details to be determined by Post Managers):
This section is optional to describe additional responsibilities & knowledge required for the specific job.
WFP LEADERSHIP FRAMEWORK: COMMON STANDARDS OF BEHAVIOUR
Leads by Example with Integrity
Upholds WFP values, principles, and standards
Demonstrates and encourages others to uphold the WFP values, principles and standards
Respects others and values diversity
Values diversity using respectful and inclusive language, and encourages others to do the same
Stays focused and calm under pressure
Stays focused and calm when under pressure and encourages others to do the same
Demonstrates humility and a willingness to learn
Shows humility and a willingness to learn and share knowledge, frequently seeking and acting on feedback, and taking up opportunities to develop
Drives Results and Delivers on Commitments
Delivers results for maximum impact
Holds self and/or others accountable for the delivery of results
Delegates appropriately
Delivers results against delegated tasks and seeks guidance and support where needed
Adapts readily to change
Responds readily to change adjusting work as needed
Fosters Inclusive and Collaborative
Is inclusive and collaborative
Promotes inclusive teamwork and psychological safety by sharing ideas and openly raising issues
Gives timely and constructive feedback
Supports development for others by giving timely and constructive feedback
Builds and shares new perspectives
Listens attentively to others to capture, learn, build and share new perspectives
Applies Strategic
Thinking
Communicates and fulfils WFP’s vision
Fulfils WFP’s vision and is able to explain how their objectives support the vision
Embraces curiosity and new ways of doing things
Demonstrates curiosity, and proposes new ways of doing things when relevant
Analyses and evaluates data
Gathers data and shares knowledge to inform team decision making
Considers the impact of decisions
Implements decisions and asks questions to understand the impact for wider objectives
Builds and Maintains Sustainable Partnerships
Builds partnerships
Builds partnerships by seeking out opportunities to work with others
Collaborates to deliver common objectives
Collaborates with partners by sharing information and working together to deliver common goals
FUNCTIONAL CAPABILITIES
**: Capability Name**
Description of the behaviour expected for the proficiency level
Employee orientation
Demonstrates a developed understanding of the various employee contexts and
needs when applying and adapting HR policy and practices, to best meet
employee needs. Takes initiative and identifies suitable solutions when
partnering with employees and local Country Office management
HR Expertise & Policy
Knowledge
Is able to interpret and apply detailed knowledge of HR policies, operational
processes, leading HR practices and internal regulations, within a complex
organizational context, to provide guidance to employees and implement
solutions within area of responsibility
Business Knowledge &
Partnership
Applies advanced knowledge of WFP's organizational and HR strategic objectives,
as well and operational complexities, in order to ensure alignment of HR support
within own area of responsibility. Establishes and maintains internal network on
an ongoing basis, to develop understanding of organizational challenges and
local teams context and therefore, ensure focus on local priorities and people
Enabling Talent Management
Solutions
Demonstrates a advanced knowledge of WFP HR solutions within area of
responsibility. Applies this, along with an in-depth understanding of the end user
context, to plan, coordinate and manage effectively the implementation and
execution of HR solutions.
HR Operations Management
Demonstrates understanding of HR operations impact on the broader
organisational context. Proactively identifies opportunities for HR operational
improvement and creates work plans to implement changes.
DESIRED EXPERIENCES FOR ENTRY INTO THE ROLE:
- Has gained experience of WFP HR Services operating standards across a range of international humanitarian contexts
- Has provided training to new staff members within area of expertise and supported with adhoc queries
- Has 4 years’ experience in Human Resources management
STANDARD MINIMUM ACADEMIC QUALIFICATIONS:
Education****:
Completion of secondary school education. A post-secondary certificate in the related functional area
Language:
General Service (Headquarters): Fluency (level C) in English language. Fluency (level C) or intermediate knowledge (level B) of another official language may be required depending on the location of the post or area of responsibility.
General Service (Field): Fluency in both oral and written communication in the UN language in use at the duty station and in the duty station’s language, if different.
QUALIFIED FEMALE CANDIDATES ARE ENCOURAGED TO APPLY.
- Only Gambian nationals or holders of valid residence and work permits are eligible to apply for this position.
- Applications are to be submitted and received online and in English language only.
WFP will apply a rigorous and transparent selection process including thorough assessment of technical skills to ensure the best candidates are selected for the job. Please ensure that your application contains accurate and complete information on academic qualifications, employment record and language skills.
Deadline for submission is 30th May 2022
Only shortlisted candidates will be contacted.
-------- WFP has zero tolerance for any form of discrimination ……