Human Resources and Admin Intern
Provide support to the HR and Admin units, gaining practical experience in a multicultural environment.
Overview
Provide support to the HR and Admin units, gaining practical experience in a multicultural environment.
You have:
- Be enrolled in the final academic year of a Bachelor's degree or equivalent in Business Administration, Finance, Management, Accounting, or related field from an accredited institution.
- Be between 20 and 36 years of age.
- Previous experience in Human Resources or Business Administration is an advantage.
- Strong verbal and written communication skills.
- Ability to draft professional emails, reports, and presentations.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- Fluency in English and Tok Pisin is required.
- Experience working in a multicultural or international environment is an advantage.
Contract
This is a Internship contract. It usually requires 0 years of experience, depending on education. More about Internship contracts.
Introduction
Established in 1951, IOM is a Related Organization of the United Nations and the leading UN agency in the field of migration. Working closely with governmental, intergovernmental and non-governmental partners, IOM promotes humane and orderly migration for the benefit of all. It saves lives and protects people on the move, drives solutions to displacement, and facilitates pathways for regular migration, while providing services and advice to governments and migrants.
IOM is committed to fostering a respectful, inclusive and supportive workplace where all employees can thrive professionally and feel valued. By creating such an environment, IOM aims to better harness the full potential of migration and strengthen its support to people on the move.
IOM invites candidates from diverse backgrounds to apply and provides reasonable accommodation throughout the recruitment process when required. Learn more about IOM’s workplace culture at IOM workplace culture | International Organization for Migration
The Internship Programme aims at attracting talented students and graduates who have a specific interest in, or whose studies have covered, areas relevant to IOM programmes and activities. Interns must be between 20 and 36 years old and should have less than two years of relevant working experience.
In general, the Internship Programme aims at attracting talented students and graduates who:
a) have a specific interest in, or whose studies have covered, areas relevant to IOM programmes and activities;
b) are holding a scholarship for internship placements in international organizations and/or for whom internship is required to complete their studies; or
c) are sponsored by governmental/non governmental institutions and/or academia to work in specific areas relevant to both IOM and the sponsor.
d) are either enrolled in the final academic year of a first university degree programme (minimum Bachelor’s level or equivalent) or have graduated in the last 12 months.
e) are between 20 and 36 years of age.
Background Information
Under the overall supervision of the Chief of Mission and direct supervision of the Head of Resources Management, the intern will be responsible and accountable for providing support to the HR and Admin units. The intern will have the opportunity to gain practical experience in Human Resources and Administrative functions while developing professional skills in a multicultural and international working environment.
Qualifications
Required Qualifications and Experience
Education
- Be enrolled in the final academic year of a first university degree programme in Business Administration, Finance, Management, Accounting, or a related field from an accredited academic institution (minimum Bachelor’s level or equivalent); or
- Be enrolled in a graduate school programme in any of the above (second university degree or equivalent, or higher); or
Have graduated with a university degree (as mentioned above) and, if selected, must commence the internship within one year of graduation
Experience
- Previous experience in Human Resources, Business Administration, or a related field is advantage.
- cExperience in administrative tasks, document management, absence management et.
- Exposure to event planning, training coordination, or employee engagement activities.
Experience working in a multicultural or international environment is an advantage
Skills
- Strong verbal and written communication.
- Ability to draft professional emails, reports, and presentations.
- Ability to prioritize tasks and meet deadlines.
- Strong attention to detail and accuracy.
- Ability to manage virtual meeting platforms (Zoom, Teams).
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- Ability to collaborate with different teams and departments.
- Strong people skills to engage with staff and stakeholders.
- Professionalism and ability to work in a diverse, international environment
Languages
For this internship, fluency in English and Tok Pisin is required.
Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.
Required Competencies
IOM’s competency framework can be found at this link. Competencies will be assessed during the selection process.
Values - all IOM staff members must abide by and demonstrate these five values:
- Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
- Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
- Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
- Courage: Demonstrates willingness to take a stand on issues of importance.
- Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.
Core Competencies – behavioural indicators
- Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
- Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
- Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
- Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
- Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.
Notes
Depending on experience and location, interns are granted a small monthly stipend to help offset costs. Interns benefiting from an internship allowance or scholarship granted by their university or other sponsoring body that includes financial remuneration or credits for coursework will not be eligible for the stipend.
IOM covers Interns against occupational accidents and illnesses under the Compensation Plan (CP), free of charge, for the duration of the internship. IOM does not provide evacuation or medical insurance for reasons related to non-occupational accidents and illnesses. Interns are responsible for their own medical insurance for non-occupational accident or illness and will be required to provide written proof of such coverage before commencing work.
Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.
Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, security clearances.
IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities.
IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.
IOM only accepts duly completed applications submitted through the IOM e-Recruitment system (for internal candidates link here). The online tool also allows candidates to track the status of their application.
No late applications will be accepted. Only shortlisted candidates will be contacted.
For further information and other job postings, you are welcome to visit our website: IOM Careers and Job Vacancies
Responsibilities
Learning Objectives
Human Resources Responsibilities
- Provide administrative and clerical support to facilitate the effective implementation of Human Resources activities in the office.
- Assist in communicating with candidates regarding recruitment processes, interview schedules, and other recruitment-related administrative matters.
- Support the preparation of written tests, interview materials, and interview logistics, including scheduling and coordination with panel members.
- Maintain and update electronic personnel files, records, and HR documentation in accordance with organizational policies and procedures.
- Assist with onboarding activities for new staff members by coordinating with ICT, Procurement, Administration, and other relevant units to ensure timely completion of required arrangements.
- Support the monitoring and tracking of staff attendance, leave records, mandatory trainings, and other HR compliance requirements.
- Maintain and update HR databases, trackers, and employee records to ensure data accuracy and completeness.
- Assist in the preparation of HR correspondence, reports, statistics, and other documentation as required.
Support the organization of staff learning and development activities, workshops, and employee engagement initiatives.
Administrative Responsibilities
- Provide reception support by welcoming visitors, answering telephone calls, and responding to routine inquiries, as required, in support of the Executive and Administrative Assistant.
- Assist in coordinating courier services, mail distribution, and the delivery of documents and office supplies.
- Support document management activities, including scanning, photocopying, printing, filing, and electronic archiving.
- Assist in organizing meetings, workshops, and events, including venue preparation and logistical arrangements.
- Support inventory tracking and the management of office supplies and stationery.
- Provide general administrative support to facilitate the efficient and effective operation of the office, as required.
- Perform other duties as assigned by the supervisor.
Potential interview questions
| Can you describe a time when you had to communicate effectively with a diverse group of people? | The interviewer wants to assess your communication skills in a multicultural setting. | Provide a specific example that demonstrates your ability to engage with diverse individuals. |
| What strategies do you use to prioritize your tasks when faced with tight deadlines? | This question evaluates your organizational skills and ability to manage time effectively. | Pro members can see the explanation. |
| How do you ensure accuracy and attention to detail in your work? | Pro members can see the explanation. | Pro members can see the explanation. |
| Describe an experience where you supported a team project. What was your role? | Pro members can see the explanation. | Pro members can see the explanation. |
| Can you give an example of how you handled a conflict within a team? | Pro members can see the explanation. | Pro members can see the explanation. |
| What interests you about working in human resources and administration? | Pro members can see the explanation. | Pro members can see the explanation. |
| How do you adapt to changes or unexpected challenges in your role? | Pro members can see the explanation. | Pro members can see the explanation. |
| What do you hope to learn from this internship experience? | Pro members can see the explanation. | Pro members can see the explanation. |