HR Officer (HR Administration), P-2, (Post # 93245) UNICEF Global Shared Services Centre, Budapest, Hungary (Not for Hungarian nationals)

Contract

This is a P-2 contract. This kind of contract is known as Professional and Director staff. It is normally internationally recruited only. It's a staff contract. It usually requires 2 years of experience, depending on education.

Salary

The salary for this job should be between 57,661 USD and 78,318 USD.

Please keep in mind that the salary displayed here is an estimation by UN Talent based on the location and the type of contract. It may vary depending on the organization. The recruiter should be able to inform you about the exact salary range. In case the job description contains another salary information, please refer to this one.

UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.

And we never give up.

For every child, a calling

We are committed, passionate, and proud of what we do. Promoting the rights of every child is not a job, it’s a calling.

UNICEF’s Global Shared Services Centre (GSSC) provides services to UNICEF offices around the world in the areas of Finance, Master Data Management, Human Resources Administration, Payroll, and IT Customer Care.

Our mission is to be a Centre of Excellence for the global delivery of efficient services within a culture of customer service, continuous business improvement, knowledge-sharing and innovation to support the effective achievement of UNICEF's programme results worldwide. ​

GSSC has won the 2019 Business Services Firm of the Year in Hungary, 26 regional awards announced at the Central and Eastern European Business Services Summit & Awards held in Warsaw, Poland.

Please visit our UNICEF GSSC page

How can you make a difference?

The Global Shared Services Centre HR Administration Section delivers HR support and services to UNICEF staff and offices globally in the areas of Onboarding, Offboarding and Maintenance. The services provided by HR Administration Section optimizes organizational effectiveness and consistency, promotes positive client experience, improves quality assurance of HR services and allows staff in the field to focus on delivering results for children.

UNICEF Global Shared Services Centre is seeking for a dedicated, driven Human Resources Officer with a strong technical knowledge, people management to support a streamlined on-boarding for staff new to UNICEF and those moving duty stations and provide accurate information on timely processing and payment of staff salaries, benefits and entitlements.

This role will work within the HR Onboarding Stream of the HR Administration, GSSC ensuring timely and quality global HR services

This will involve:

1. Technical leadership, operational support and guidance

• Deliver timely and transparent administration of HR benefits and entitlements for UNICEF staff globally.
• Interpret and apply UN and UNICEF human resources rules, procedures and processes. Provide guidance on policy and procedure application to clients.
• Review policy changes to ensure staff entitlement and conditions of service issues are addressed. Support the HR Manager in keeping staff abreast of changes.
• Deliver technical training and coaching to newly hired staff members.
• Contribute to the improvement of human resources services and ensure client satisfaction.

2. Transactional service management

• Ensure services are delivered to client groups within the expected Service Level Agreements (SLAs) with accuracy and quality.
• Monitor and manage targets, ensuring standards are maintained and workload is well coordinated.
• Promote process improvements to enhance organizational performance.
• Ensure accountability, customer service orientation and adherence to SLAs.

3. People Management

• Supervise, develop and enable team through coaching and mentoring, ensuring high morale and cross-functional collaboration.
• Promote a culture of care, accountability, support and continuous/honest feedback within the team.
• Support capacity building and career development of team.

4. Strategic Partnership

• Build partnerships with key stakeholders, including clients, headquarter divisions and external counterparts.
• Consult with focal points globally to identify service needs and areas for capacity building.
• Lead process improvement and HR initiatives based on best practices and client feedback.

To qualify as an advocate for every child you will have…

• University Degree (Bachelor’s Degree) in Human Resources, Business Administration, Social Sciences or a related field is required.
• A minimum of two (2) years of relevant professional experience in human resources management and HR benefits and entitlements, including at least 1 year supervisory experience required.
• Experience in analyzing and approving transactions with understanding of benefits and entitlements in human resources administration or services is required.
• Ability to innovate and contribute within a collaborative and multi-cultural team environment.
• Strong partnership skills and ability to coordinate with the stakeholders and clients.
• Work experience with an international organization or in a shared services centre is a strong asset.
• Fluency in English (verbal and written) is required
• Knowledge of an additional UN Language (Arabic, Chinese, French, Russian, Spanish) is desirable.

For every Child, you demonstrate...

UNICEF’s Core Values of Care, Respect, Integrity, Trust and Accountability (CRITA) underpin everything we do and how we do it. Get acquainted with Our Values Charter: https://uni.cf/UNICEFValues

UNICEF competencies required for this post are…

(1) Builds and maintains partnerships (2) Demonstrates self-awareness and ethical awareness (3) Drive to achieve results for impact (4) Innovates and embraces change (5) Manages ambiguity and complexity (6) Thinks and acts strategically (7) Works collaboratively with others and (8) Nurtures, leads and manages people

During the recruitment process, we test candidates following the competency framework. Familiarize yourself with our competency framework and its different levels: competency framework here.

UNICEF is here to serve the world’s most disadvantaged children and our global workforce must reflect the diversity of those children. The UNICEF family is committed to A diverse and inclusive workforce to include everyone, irrespective of their race/ethnicity, age, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, or any other personal characteristic. UNICEF encourages all candidates, irrespective of gender, nationality, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of the organization.

We offer a wide range of Compensation and benefits to our staff, including paid parental leave, breastfeeding breaks and reasonable accommodation with disabilities. UNICEF strongly encourages the use of flexible working arrangements.

UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF also adheres to strict child safeguarding principles. All selected candidates will be expected to adhere to these standards and principles and will therefore undergo rigorous reference and background checks. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.

Remarks:

The hiring manager may apply other criteria within the context of the job requirement, beyond the minimum requisites for shortlisting.

Only shortlisted candidates will be contacted and advance to the next stage of the selection process.

UNICEF appointments are subject to medical clearance. Issuance of a visa by the host country of the duty station, which will be facilitated by UNICEF, is required for IP positions. Appointments may also be subject to inoculation (vaccination) requirements, including against SARS-CoV-2 (COVID). Government employees that are considered for employment with UNICEF are normally required to resign from their government before taking up an assignment with UNICEF. UNICEF reserves the right to withdraw an offer of appointment, without compensation, if a visa or medical clearance is not obtained, or necessary inoculation requirements are not met, within a reasonable period for any reason.

Conditions of International Professional Posts:

International Professional (IP) staff are recruited internationally and serve in duty stations outside their country of nationality. Mobility is a condition of international professional employment with UNICEF and an underlying premise of the international civil service. This position is classified as “rotational” which means the incumbent is expected to rotate to another duty station upon completion of their tour of duty.