Home-based: Consultancy to support development of resources for AAP in Country programme planning processes (incl. M&E) for both Emergency Response and Development context (20 working days)

Consultant Programme & Policy Crisis & Emergency Response

Overview

Support development of accountability resources for UNICEF country planning processes.

You have:

• Master's degree in social sciences such as anthropology, sociology, psychology, social development, or community development is required.
• At least 8 years of solid professional experience in AAP programming is required.
• Strong demonstrable understanding of UNICEF Programme, Planning, Monitoring, and Evaluation is required.
• Working experience across different UNICEF regions, including ECARO, is considered an asset.
• Strong training and facilitation skills are required.
• Fluency in English is required; fluency in French is considered an asset.

Contract

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UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.

And we never give up.

For every child, a champion

Purpose of Activity/Assignment

The consultant will develop technical and capacity development resources to mainstream AAP including use of feedback and complaints received from affected communities within the Emergency and Country Programme Planning, Monitoring and Evaluation processes.

Background

Accountability to Affected Populations (AAP) is an organisation-wide priority and is being scaled-up across programmes and regions. It is mainstreamed within UNICEF’s key guiding frameworks, such as the UNICEF Strategic Plan 2022-2025, Core Commitment of Children in Humanitarian Action (CCCs), and Country Programme Planning Guidance. As an integral part of UNICEF’s preparedness and response, AAP ensures that views of affected populations, especially from all vulnerable and at-risk and crisis-affected girls, boys, women, and men, are heard; provided equal opportunities to listen to and provided feedback on all aspects of programming. Supported by the organisation, they hold UNICEF accountable for promoting and protecting their rights, generating effective results for them whilst working in ways that enhance their dignity, capacities, and resilience. For UNICEF and partners, it improves programme outcomes, particularly through increased demand for and use of quality services and greater social accountability.

Europe and Central Asia Regional Office (ECARO) introduced AAP as part of the Ukraine Crisis Response in May 2022. Since then, the country offices have been integrating AAP within their programming approach. There has been much progress in collecting feedback and complaints about services provided by UNICEF and partners (Government and civil society organisations) across Ukraine’s response countries. Feedback and Complaints Mechanisms (FCM) have also been embedded as part of Humanitarian Programme Documents (HPDs) and workplans with national and local institutions, making partners more responsive to the needs of refugees and host communities.

However, AAP is new to the region, and there are limited capacities related to AAP, including on use of feedback and complaints across different stages of emergency response and country planning, implementation, monitoring and evaluation. Programmes are yet to properly analyse the data according to the needs and priorities of affected communities.

Scope of Work

Under the Ukraine Response, ECARO implements crisis through Refugee Response Offices/Emergency Response Office (Poland, Slovakia, Czech Republic and Hungry) and Countries with a Country Programme Document (CPD; Belarus, Bulgaria, Moldova and Romania). To strengthen AAP programming in the region, UNICEF ECARO aims to provide technical support to Ukraine Response country offices. This support extends to building staff capacities to mainstream AAP systematically within the UNICEF country planning and response and regular programming in both the development and emergency context. This is aligned with the roadmap provided in the Global AAP Strategy 2022-2025 and complements the efforts of ECARO to institutionalise AAP for Ukraine Response and other ECARO countries.

Objective and activity details: To strengthen UNICEF Ukraine Response Country offices (both Refugee Response and countries with CPD) capacity to design, implement and monitor AAP within the UNICEF Country programme planning (CPP) (including M&E) processes.

Key Activities/Tasks

1. Review existing AAP and CPP (including M&E) guidance (e.g., AAP ESARO guidance,), and work closely with global AAP team to track how AAP is being mainstreamed in global CPP (including M&E) documents. The global AAP team has mapped AAP across key global documents and their review will inform this task.
2. Develop one guidance of maximum of 5-8 pages with a minimum set of tools for Refugee Response Countries/ Emergency Response Countries and Countries with CPD to integrate AAP, including Feedback and Complaints received throughout CPP (including M&E); and adapt content for an AAP and CPP (including M&E) interactive training module (3.5 hours/half day). Important: Also to update as many existing resources and to develop and test new tools only in case of glaring gap or need.
3. Validate content with select country Humanitarian Performance Monitoring (HPM) focal points and global AAP team, incorporate suggestions and finalise content.
4. Conduct 4 country office (online) training sessions with RO-AAP Specialist.

Work Assignment Overview

The consultant will work under direct supervision and guidance of the ECARO AAP/Emergency Specialist, in collaboration with the Regional HPM team, global EMOPS and country offices supporting the validation process. Strong collaboration mechanisms will be established with EMOPS and participating Country Offices.

Tasks / Milestone******Deliverables / Outputs******Timeline / DeadlineConsultation with ECARO HPM, AAP and Global EMOPS team for consensus on the process of development of technical and capacity development workInception Report2 working days;

By 26 June 2023

Review of existing AAP and UNICEF Country Programme Planning (including M&E) Guidance and Monitoring ProceduresRecommendations for changes4 working days;

By 07 July 2023

Develop technical and capacity building resources for countries responding to the Ukraine crisisA guidance note with tools for Refugee Response/Emergency Offices and for CPD countries;

Interactive training content for half day session

8 working days;

By 30 July 2023

Engage country HPM focal points to review and finalise the resourcesFinalise resources2 working days;

By 15 August 2023

Four (4) training sessions conducted with country office staffTraining lessons to inform subsequent sessions4 working days;

By 15 September 2023

Estimated Duration of the Contract

20 working days (between June and September 2023)

Consultant's Work Place and Official Travel

The assignment will be home-based.

Estimated Cost of the Consultancy & Payment Schedule

Payment will be made on submission of an invoice and satisfactory completion of the above-mentioned deliverables. Please indicate a professional fee (in USD) based on 20 working days to undertake this assignment.

To qualify as an advocate for every child you will have…

Knowledge/Expertise/Skills required

• Master's degree in social sciences (anthropology, sociology, psychology, social development, development studies etc.) and/or community development
• At least 8 years of solid professional experience in AAP programming
• Strong demonstrable understanding of UNICEF Programme, Planning, Monitoring and Evaluation with sample of work
• Working experience across different regions of UNICEF including ECARO is considered an asset
• Strong training and facilitation skills
• Fluency in English is required. Fluency in French is considered an asset.

For every Child, you demonstrate…

UNICEF’s core values of Care, Respect, Integrity, Trust, Accountability, and Sustainability (CRITAS), and core competencies in Communication, Working with People and Drive for Results.

To view our competency framework, please visit here.

UNICEF is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of the organization.

UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF also adheres to strict child safeguarding principles. All selected candidates will be expected to adhere to these standards and principles and will therefore undergo rigorous reference and background checks. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.

Remarks:

Please include a full CV and samples of programme, monitoring and evaluation work for AAP in your application. Additionally, indicate your availability and a Financial proposal containing your professional fee (in USD) to undertake the terms of reference above. Applications submitted without a professional fee will not be considered. Only shortlisted candidates will be contacted and advance to the next stage of the selection process.

Individuals engaged under a consultancy or individual contract will not be considered “staff members” under the Staff Regulations and Rules of the United Nations and UNICEF’s policies and procedures and will not be entitled to benefits provided therein (such as leave entitlements and medical insurance coverage). Their conditions of service will be governed by their contract and the General Conditions of Contracts for the Services of Consultants and Individual Contractors. Consultants and individual contractors are responsible for determining their tax liabilities and for the payment of any taxes and/or duties, in accordance with local or other applicable laws.

The selected candidate is solely responsible to ensure that the visa (applicable) and health insurance required to perform the duties of the contract are valid for the entire period of the contract. Selected candidates are subject to confirmation of fully-vaccinated status against SARS-CoV-2 (Covid-19) with a World Health Organization (WHO)-endorsed vaccine, which must be met prior to taking up the assignment. It does not apply to consultants who will work remotely and are not expected to work on or visit UNICEF premises, programme delivery locations or directly interact with communities UNICEF works with, nor to travel to perform functions for UNICEF for the duration of their consultancy contracts.

UNICEF offers reasonable accommodation for consultants with disabilities. This may include, for example, accessible software, travel assistance for missions or personal attendants. We encourage you to disclose your disability during your application in case you need reasonable accommodation during the selection process and afterwards in your assignment.

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Potential interview questions

Added 3 years ago - Updated 1 year ago - Source: unicef.org