Home-based Consultancy: SBC Expert to develop a UNICEF-based website with SBC resources (100 working days) - Europe and Central Asia Regional Office (ECARO)

Consultant Programme & Policy

Overview

Develop a website for SBC resources for UNICEF.

You have:

• Bachelor's degree in Design, graphic design, arts, communications, or related field.
• At least 3 years of previous experience designing visually appealing and navigation-friendly websites.
• At least 1 year of experience using DRUPAL CMS.
• Fluency in English.
• Proven experience in developing written content for websites.
• Proven experience with developing websites aiming at serving as a knowledge-sharing platform.
• Fluency in Russian is desired.
• Knowledge of design tools such as Photoshop and Illustrator is desired.
• Proven familiarity and experience working with the UN (ideally with UNICEF) is desired.

Contract

This is a Consultancy contract. More about Consultancy contracts.

UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.

And we never give up.

For every child, hope

Purpose of Activity/Assignment

Develop a UNICEF-based website that will serve as a knowledge-sharing platform of SBC resources.

Scope of Work

The consultant will work closely with the Social and Behaviour Change (SBC) team at UNICEF Regional Office for Europe and Central Asia (ECARO) to conceptualize, develop and launch a website with various SBC resources using DRUPAL CMS.

The website should be part of unicef.org and compile all existing SBC resources developed by UNICEF ECARO and COs in the region. It should be available in English and Russian and have dedicated pages with relevant topics and resources for the following audiences: health workers, health authorities, caregivers, media, adolescents, pregnant women etc.

The consultant will be responsible for:

INCEPTION PHASE

• The consultant will initiate his/her assignment by having a call with the SBC team to discuss the consultancy objectives and expectations.
• She/He will map unicef.org website, its pages and ways the various teams have been using it to share resources.
• The consultant will map SBC resources according to the different topics and audiences and review existing guidelines/documents related to website/page development within unicef.org.
• Following this initial assessment, the consultant will propose ways to structure the website.

EXPLORATORY PHASE

• After understanding better the SBC needs for the website and before initiating its development, the consultant will interact with different teams at UNICEF ECARO and HQ to get acquaintance with unicef.org’s requirements, opportunities and limitations to host the new SBC website.
• Exploratory calls with T4D, communications and HQ teams may be required for the completion of this phase.
• Following the assessment from the exploratory phase, the consultant will revise the proposals for the website structure and agree with the SBC on the way forward.

DEVELOPMENT PHASE

Website development and design considering user interface and user experience (UI and UX)

Based on the requirements, opportunities and limitations from unicef.org and DRUPAL CMS, the consultant will develop the website considering the target audiences and topics of interest identified by the SBC team. She/He will:

• Propose the website architecture detailing the website flow (hierarchy of the pages) and considering SEM aspects.
• Conceptualise and propose creative design options for the home and other website pages.
• Follow UNICEF’s brand guidelines for the website development.
• Consider UI and UX aspects to make the website interactive, intuitive, engaging and user-friendly.
• Prepare a website demo considering all the agreed visuals, features, content and structure.
• Once the website demo has been approved by the SBC team, conduct a user test. In this regard, prepare relevant tools that can help the users to provide feedback on the website. The user test should consider all aspects of the website, including its design, content, navigability, etc.
• Based on the user test, improve/finalize the website considering relevant comments.

Content development

The consultant is expected to draft content (in English) for the different website pages. This will include:

• Attractive and engaging content for the home page.
• Description of the page and the types of resources displayed.
• Description of all resources stored on the page.
• Content for FAQ, About us page and other pages as agreed by the SBC team.

DELIVERY PHASE

Website launch

The consultant will finalize and launch (publicly available) the website on a specific date agreed by the team.

Documentation and handover

To ensure existing and future members of the SBC team can use the website following its launch, the consultant will:

• Develop a user manual detailing all the steps to update the website. This manual should encompass all the steps required (from log in to the system to the final update) to make any changes on the website.

While part of the SBC team, the consultant will work closely with the technology for development (T4D), branding and communications teams at UNICEF to ensure the website is developed according to UNICEF’s legal and branding requirements.

Weekly calls will be arranged with the supervisor (and other members of the team) throughout the consultancy. These calls will serve to monitor the progress of the work and approve specific deliverables, such as the website architecture and design.

Work Assignment Overview

Tasks / Milestone******Deliverables / Outputs******Timeline / DeadlineInception phase: Inception call with SBC team, mapping of unicef.org structure and pages, mapping of SBC resources according to their topics and audiences, review of guidelines related to website development within unicef.orgInception report with the map of the different SBC resources according to their topics and audiences and proposals for the website structure.5 working days;

By 10 September 2023

Exploratory phase: Based on the proposals discussed and agreed with the SBC during the inception phase, explore their implementation with relevant teams at UNICEF.Call/meeting minutes and revised proposals for website structure based on the conversation with the various relevant teams at UNICEF.3 working days;

By 15 September 2023

Development phase: website developmentWebsite architecture3 working days;

By 30 September 2023

Development phase: Conceptualise and propose creative design optionsWebsite prototypes (visuals)10 working days;

By 15 October 2023

Development phase: website developmentWebsite demo30 working days;

By 30 November 2023

Development phase: website development/User testUser test report and tools2 working days;

By 20 December 2023

Development phase: website developmentFinal website demo10 working days;

By 15 January 2024

Development phase: content developmentDraft content for the different website pages20 working days;

By 15 December 2023

Development phase: content developmentFinal content for the different pages10 working days;

By 30 January 2024

Delivery phase: website launchPublicly available website2 working days;

By 10 March 2024

Delivery phase: documentation and handoverUser manual5 working days;

By 30 March 2024

Estimated Duration of the Contract

100 working days (between September 2023 and March 2024)

Consultant's Work Place and Official Travel

The assignment will be home-based with no travel foreseen.

Estimated Cost of the Consultancy & Payment Schedule

Payment will be made on submission of an invoice and satisfactory completion of the above-mentioned deliverables. UNICEF reserves the right to withhold all or a portion of payment if performance is unsatisfactory, if work/outputs are incomplete, not delivered or for failure to meet deadlines. All materials developed will remain the copyright of UNICEF and UNICEF will be free to adapt and modify them in the future.

Please submit a daily rate (in USD) in your application based on 100 working days to undertake this assignment.

To qualify as an advocate for every child you will have…

Required:

• Bachelors in Design, graphic design, arts, communications or related field.
• At least 3 years of previous experience designing visually appealing and navigation-friendly web sites of which at least 1 year of experience using DRUPAL CMS.
• Fluency in English.
• Proven experience in developing written content for websites.

Desired:

• Proven experience with developing websites aiming at serving as a knowledge-sharing platform with different audiences.
• Fluency in Russian.
• Proven familiarity and experience working with the UN (ideally with UNICEF).
• Knowledge of design tools such as Photoshop and Illustrator.

For every Child, you demonstrate…

UNICEF’s core values of Care, Respect, Integrity, Trust, Accountability, and Sustainability (CRITAS), and core competencies in Communication, Working with People and Drive for Results.

To view our competency framework, please visit here.

UNICEF is here to serve the world’s most marginalized children and our global workforce must reflect the diversity of those children. The UNICEF family is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of the organization.

UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF also adheres to strict child safeguarding principles. All selected candidates will be expected to adhere to these standards and principles and will therefore undergo rigorous reference and background checks. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.

Remarks:

Please include a full CV and Financial Proposal in your application. Additionally, indicate your availability and professional fee (in USD) to undertake the terms of reference above. Applications submitted without a professional fee will not be considered. Only shortlisted candidates will be contacted and advance to the next stage of the selection process.

Individuals engaged under a consultancy or individual contract will not be considered “staff members” under the Staff Regulations and Rules of the United Nations and UNICEF’s policies and procedures and will not be entitled to benefits provided therein (such as leave entitlements and medical insurance coverage). Their conditions of service will be governed by their contract and the General Conditions of Contracts for the Services of Consultants and Individual Contractors. Consultants and individual contractors are responsible for determining their tax liabilities and for the payment of any taxes and/or duties, in accordance with local or other applicable laws.

The selected candidate is solely responsible to ensure that the visa (applicable) and health insurance required to perform the duties of the contract are valid for the entire period of the contract. Selected candidates are subject to confirmation of fully-vaccinated status against SARS-CoV-2 (Covid-19) with a World Health Organization (WHO)-endorsed vaccine, which must be met prior to taking up the assignment. It does not apply to consultants who will work remotely and are not expected to work on or visit UNICEF premises, programme delivery locations or directly interact with communities UNICEF works with, nor to travel to perform functions for UNICEF for the duration of their consultancy contracts.

UNICEF offers reasonable accommodation for consultants with disabilities. This may include, for example, accessible software, travel assistance for missions or personal attendants. We encourage you to disclose your disability during your application in case you need reasonable accommodation during the selection process and afterwards in your assignment.

Apply now

Potential interview questions

Added 2 years ago - Updated 1 year ago - Source: unicef.org