Health Program Intern (Summer 2024)
Assist with client check-ins and community resource coordination.
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Overview
Assist with client check-ins and community resource coordination.
You have:
- Be sensitive to the cultural and personality differences of the refugee clients.
- Strong interpersonal skills and interest in working with the refugee community.
- Ownership of a car, a valid driver's license, and car insurance.
- Willingness to transport clients in your personal vehicle.
- Willingness to be flexible and accommodating to client needs.
RESPONSIBILITIES:
· Attend intern orientation.
· Assist with client check-ins (over the phone or in person, as appropriate).
· - Help make appointments for clients and record schedule in the team agenda.
· Keep track of appts on the master spreadsheet.
· Provide transportation to appointments and attend appointments if needed.
· Help submit internal referrals to other IRC programs as needed.
· Communicate with community partners for the purpose of case coordination.
· Explore community resources and assist with client referrals.
· Help deliver the Health Orientation workshop to families after some training.
· Keep thorough and accurate case file documentation in the IRC electronic system.
· Assist with organizing digital files to keep track of appointments for clients.
· Record hours and submit completed timesheet for each month.
Qualifications REQUIREMENTS:
- Be sensitive to the cultural and personality differences of the refugee clients. - Respect their beliefs and values, which may differ from yours.
· Strong interpersonal skills and interest in working with the refugee community
· Ownership of a car, a valid driver’s license, and car insurance
· Willingness to transport clients in your personal vehicle
· Willingness to be flexible and accommodating to client needs
Potential interview questions
| Can you describe a situation where you worked with diverse individuals? | This question helps assess your cultural sensitivity and interpersonal skills. | Share a specific experience where you effectively interacted with individuals from different backgrounds. |
| How would you handle a challenging client situation? | The interviewer is assessing your problem-solving and interpersonal skills. | Pro members can see the explanation. |
| Why do you want to work with the refugee community? | Pro members can see the explanation. | Pro members can see the explanation. |
| Describe your experience with case management or client coordination. | Pro members can see the explanation. | Pro members can see the explanation. |
| What strategies would you use for effective communication with clients? | Pro members can see the explanation. | Pro members can see the explanation. |
Added 2 years ago
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Updated 1 year ago
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Source:
rescue.org
