Health Access Specialist

Job Description

SCOPE OF WORK

The Health Access Specialist will provide comprehensive services and conduct activities related to the Cash and Medical Assistance (CMA) programs that are funded by the Kansas Office for Refugees (KSOR). The Health Access Specialist will assist in the implementation of the Refugee Medical Screening (RMS) and Refugee Medical Assistance (RMA) programs as outlined in federal regulations, by KSOR and the Medical Replacement Designee (MRD). The person in this role will represent the IRC and collaborate and coordinate closely with colleagues and local healthcare providers to assist clients with their health care needs. This may also include care coordination, transportation assistance, and advocacy for the healthcare and preventative health needs of refugee/asylee clients.

RESPONSIBILITIES

Services

· Assist in providing comprehensive and required services to IRC clients enrolling or enrolled in Refugee Medical Services or Refuge Health Screening.

· Oversee the coordination of medical schedules by working with clinical staff at medical facilities and a volunteer pool to ensure refugee health screenings are scheduled and coordinated with the direct service team and to troubleshoot any issues that arise.

· Serve as patient advocate, accompany clients to medical appointments, transport clients for lab work and other diagnostic testing, and report follow-up and referrals from providers.

· Provide training to clients regarding pharmacy services and understanding how to access prescription and over-the-counter medications.

· Assist clients to become self-sufficient in accessing transportation to medical appointments by providing trainings and assisting with applications to special transportation services as needed.

Coordination

· Contribute input on development of policy and processes, identify ways to improve programs and provide feedback.

· Process claims and perform administration with insurance companies.

· Attend organizational meetings.

· Case note/document client services in various databases.

· Conduct bus orientations to Primary Care Clinics with clients.

· Other duties as assigned.

REQUIREMENTS

· Educational background in social work, public health, or health promotion

· Minimum of 1 year relevant or related job experience

· Strong communication skills, including the ability to effectively distill and present complex information in a concise, accessible way.

· Demonstrated ability to successfully interact with individuals of different cultural background

· Ability to be flexible and adaptable with strong problem-solving skills.

· Strong attention to detail.

· Fluency in English; written and spoken.

· Clean driving record, valid driver’s license, and access to a personal, insured personal vehicle OR familiarity and comfort with using local public transportation system.

WORKING ENVIRONMENT

· A combination of standard office environment, remote work, and ‘field’ time within the service delivery area to perform the above outlined responsibilities.

· May require occasional weekend and/or evening work.

COVID-19 Vaccination Requirement****: In accordance with IRC’s duty to provide and maintain a workplace that is free of known hazards and our commitment to safeguard the health of our employees, clients, and communities, IRC requires candidates who are selected for interview to furnish proof of vaccination against COVID-19 in order to be considered for this position.

Commitment to Diversity and Inclusivity****: IRC is committed to building a diverse organization and a climate of inclusivity. We strongly encourage applications from candidates who can demonstrate that they can contribute to this goal.

Equal Opportunity Employer****: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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Qualifications