Head of Support Services

The Organisation

Plan International is an independent development and humanitarian organisation that advances children’s rights and equality for girls. We believe in the power and potential of every child. But this is often suppressed by poverty, violence, exclusion, and discrimination. And it’s girls who are most affected. Working together with children, young people, our supporters, and partners, we strive for a just world, tackling the root causes of the challenges facing girls and all vulnerable children.

We support children’s rights from birth until they reach adulthood. And we enable children to prepare for – and respond to – crises and adversity. We drive changes in practice and policy at local, national, and global levels using our reach, experience, and knowledge. We have been building powerful partnerships for children for over 85 years, and are now active in more than 80 countries.

The Opportunity

Plan started working in Egypt in 1981 and has a presence in ten of the 27 governorates in the country including Greater Cairo, Alexandria, Giza, Beheira, Kalyoubia, Damietta, Qena, Assuit and Sohag. Plan International Egypt implements programmes designed to enable communities to improve the lives of the most marginalised children and their families. Plan Egypt’s Country Strategy focuses on five strategic objectives.

The post holder will be responsible for providing leadership and strategic direction for the Support Services of the Plan International Egypt Country Strategy by providing a capable and motivated workforce, leadership, effective organizational governance and culture through integrated talent management, performance organizational development, and change management strategies.

The position holder is responsible for ensuring all departmental KPIs for People and Culture, Finance, Supply Chain, IT, Safety, and Security are developed and met and measurements are in place to ensure seamless synergies and processes with all other departments. The position will ensure adequate support for timely and high-quality services to development and humanitarian programmes ensuring the organisation adheres to government requirements for effective operations while managing risk within the country, ensuring full compliance with local laws and Plan’s policies and procedures, both locally and globally.

The Person

The ideal candidate will have extensive relevant experience in International NGOs leading cross-functional support teams. You have excellent knowledge of local labour laws, and their practical application, and demonstrated ability to interact effectively with a global team. You can develop and maintain complex partnerships that have excellent business outcomes. You have proven skills in the full range of People and Culture needs including data management, recruitment, reward, and employee relations.

Fluency in Arabic and English is essential for this role.

Please follow this link for the full role profile: Head of Support Services_Egypt.docx

Kindly note that only applications in English will be considered.

Location: We will be recruiting globally for this role, but the individual must be based in Cairo, Egypt. Therefore, support with relocation is available.

Type of Role: 1-year fixed-term contract

Reports to: Country Director

Closing Date: 18th April 2024

Equality, diversity and inclusion is at the very heart of everything that Plan International stands for.

We want Plan International to reflect the diversity of the communities we work with, offering equal opportunities to everyone regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.

Plan International is based on a culture of inclusivity and we strive to create a workplace environment that ensures every team, in every office, in every country, is rich in diverse people, thoughts, and ideas.

We foster an organisational culture that embraces our commitment to racial justice, gender equality, girls’ rights and inclusion.

Plan International believes that in a world where children face so many threats of harm, it is our duty to ensure that we, as an organisation, do everything we can to keep children safe. This means that we have particular responsibilities to children that we come into contact with and we must not contribute in any way to harming or placing children at risk.

A range of pre-employment checks will be undertaken in conformity with Plan International's Safeguarding Children and Young People policy. Plan International also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this scheme we will request information from applicants previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

Please note that Plan International will never send unsolicited emails requesting payment from candidates.