Head of Programme Support Unit Moldova - Internal Applicants Only

Lead and improve program quality and support operations in NRC Moldova.

This opening expired 1 year ago. Do not try to apply for this job.

NRC - Norwegian Refugee Council

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Application deadline 1 year ago: Monday 23 Jun 2025 at 20:59 UTC

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Overview

Lead and improve program quality and support operations in NRC Moldova.

You have:

  • Minimum 4 years’ experience from a senior grant management position, with responsibility for programme, in a humanitarian/recovery context
  • Experience of working on, coordinating or leading consortia or other forms of partnership implementation
  • Experience in M&E systems and approaches, and accountability mechanisms and frameworks
  • Experience from working in complex and volatile contexts
  • Documented results related to the position’s responsibilities
  • Fluency in English, both written and verbal
  • Valid driver’s licence
  • Knowledge about own leadership skills/profile
  • Knowledge of the context in Central and Eastern Europe is desirable
  • Knowledge of donor landscape, priorities and conditions
  • Experience in working in partnerships with local actors (civil society, NGOs, private sector, community-based, academia)
  • Experience of steering the development of M&E systems
  • Knowledge of Russian, Romanian, and/or Ukrainian is desirable

The Norwegian Refugee Council (NRC) is a global humanitarian organisation helping people forced to flee.

Join us in assisting millions of people in areas where others cannot, tackling some of the world's most dangerous and difficult crises. Bring your skills and dedication to an organisation recognised for providing high quality aid and for defending the rights of refugees and internally displaced people.

At NRC, we give responsibility to employees at all levels and foster professional growth and innovative teams. You can expect a supportive culture and an open dialogue with management. We are committed to diversity, equity and inclusion.

Together, we save lives and rebuild futures.

Safeguarding is central to NRC’s work. We expect all employees to:

• treat everyone with respect and dignity

• contribute to building a safe environment for all

• never engage in any form of exploitation, harassment and specifically sexual exploitation, abuse and sexual harassment (SEAH)

• always report. NRC has a zero-tolerance approach to inaction against exploitation, abuse and SEAH

What we are looking for:

The Norwegian Refugee Council (NRC) – Moldova is looking for you to take on the role of Head of Programme Support Unit.

In this position, you will play a vital role in ensuring programme quality and support across NRC Moldova’s operations. You’ll lead the development and ongoing refinement of the grants and partnerships portfolio and serve as the focal point for project cycle management (PCM) compliance. A core part of your responsibilities will include overseeing grants, managing partnerships, and strengthening monitoring, evaluation, and learning (MEL) systems to ensure a strong and effective country programme.

What you will do:

Some of your generic responsibilities include;

  1. Line management and staff development
  2. Support in the development of a multi-year funding strategy, programme forecasts and identify funding opportunities, taking account of changing donor priorities
  3. Accountable for compliance in relation to grant management and project cycle management processes, as delegated from Head of Programme
  4. Manage the development of submissions to donors, including project proposals and coordinate input for reporting to donors.
  5. Responsible for quality control of donor applications and reports
  6. Responsible for the management of consortia of which NRC is the lead agency, and in development of any consortia applications, line management of any consortia staff.
  7. Manage the MEL team to ensure a robust M&E system is in place, including an appropriate beneficiary feedback mechanism. Regular monitoring and data collections should be analysed and factored into future programme design and development
  8. Ensure all programme staff are trained in NRC’s project cycle management
  9. Compliance and adherence to NRC policies, guidance and procedures

Some of your specific responsibilities include;

Optional due to the context and programme in the country

  1. Support to the Partnerships Unit on delivering the Partnerships Strategy roll-out and ensuring ongoing quality of partnership management
  2. Contribute to a culture of evidence and learning, including oversight of the Country Office Evidence and Learning Plan, in close collaboration with the relevant core competency leads and MEL team.
  3. Ongoing dedicated capacity-building support to national staff as part of a defined nationalization plan.

Please download the detailed job description to learn more about the position.

What you will bring:

  • Minimum 4 years’ experience from a senior grant management position, with responsibility for programme, in a humanitarian/recovery context
  • Experience of working on, coordinating or leading consortia or other forms of partnership implementation
  • Experience in M&E systems and approaches, and accountability mechanisms and frameworks
  • Experience from working in complex and volatile contexts
  • Documented results related to the position’s responsibilities
  • Knowledge about own leadership skills/profile
  • Fluency in English, both written and verbal
  • Valid driver’s licence.
  • Knowledge of the context in Central and Eastern Europe is desirable
  • Knowledge of donor landscape, priorities and conditions
  • Experience in working in partnerships with local actors (civil society, NGOs, private sector, community-based, academia)
  • Experience of working in integrated programmes
  • Experience of steering the development of M&E systems
  • Knowledge of Russian, Romanian, and/or Ukrainian is desirable.

What we offer:

  • Duty station: Chisinau, Republic of Moldova.
  • Contract: 12 months.
  • Travel: 10%.
  • Salary/benefits: grade 10 on NRC’s International salary scale, with accompanying terms and conditions.
  • NRC is an equal opportunities employer. We are committed to diversity without distinction to age, gender, religion, ethnicity, nationality, and physical ability.
  • We think outside the box, encourage ideas, and give responsibility to all employees at all levels. You will have many opportunities to be heard and take the initiative.

Find out more about the benefits of working for NRC

Important information about the application process

  • For Internal candidates: To apply as an internal candidate, log in with your official email or click on Opportunity MarketPlace.
  • When creating your profile, include your full name as given on your passport. Complete all the system-required fields for experience, employment history and education.
  • Submit your application and CV in English, taking care to attach your latest CV.
  • Applications that do not meet the minimum standards in terms of experience or qualifications will generally not be considered. Unsolicited applications not related to this specific job advertisement will not be considered.
  • We receive many applications for each vacant position and so only shortlisted candidates will be contacted.

If you have any questions about this role, please email [email protected] with the job title as the subject line.

Why NRC?

The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. Our 15,000 staff work in crises across 40 countries, providing life-saving and long-term assistance to millions of people every year.

Watch this short video to see NRC in action.

We are looking for people who are passionate about helping refugees and people forced to flee. Are you one of those people? If you are, NRC offers you the opportunity to:

  • do demanding and professional work, often in challenging contexts.
  • join a work culture that empowers every employee to share ideas and take responsibility.
  • be part of a welcoming and supportive community committed to human dignity.

Potential interview questions

Can you provide an example of a successful grant you've managed in a humanitarian context? This assesses your experience and ability in managing grants effectively. Focus on specific outcomes and your role in securing and managing the grant.
How do you ensure compliance with project cycle management processes in your work? The interviewer wants to understand your approach to compliance and quality management. Pro members can see the explanation.
Describe a time when you led a consortium effectively. What challenges did you face? Pro members can see the explanation. Pro members can see the explanation.
What strategies have you implemented for monitoring and evaluating programs? Pro members can see the explanation. Pro members can see the explanation.
How do you adapt your management approach in volatile contexts? Pro members can see the explanation. Pro members can see the explanation.
Can you discuss a time you provided capacity-building support to staff? What was the outcome? Pro members can see the explanation. Pro members can see the explanation.
What do you believe is key to building effective partnerships with local actors? Pro members can see the explanation. Pro members can see the explanation.
How do you ensure that diverse voices are heard in program design and decision-making? Pro members can see the explanation. Pro members can see the explanation.
Added 1 year ago - Updated 1 year ago - Source: nrc.no