HEAD OF OFFICE

Overview

Lead humanitarian coordination and policy advice in DRC.

You have:

• A minimum of fifteen (15) years of progressively responsible experience in humanitarian affairs, emergency preparedness, crisis/emergency relief management, rehabilitation, development, or other related area is required.
• At least five (5) years of humanitarian experience at the international level in the field (actual setting where a mission and/or project is being implemented) in aid operations in a humanitarian context within the UN Common system or other comparable international organization is required.
• Experience leading and coordinating humanitarian relief operations at management level in complex emergency or natural disaster situation is required.
• An advanced university degree (Master's degree or equivalent) in political science, social science, international studies, public administration or management, economics, engineering, earth sciences or a related field is required.
• English and French are required.

Contract

This is a D-1 contract. This kind of contract is known as Professional and Director staff. It is normally internationally recruited only. It's a staff contract. It usually requires 15 years of experience, depending on education.

Salary

The salary for this job should be between 195,635 USD and 246,871 USD.

Please keep in mind that the salary displayed here is an estimation by UN Talent based on the location and the type of contract. It may vary depending on the organization. The recruiter should be able to inform you about the exact salary range. In case the job description contains another salary information, please refer to this one.

Org. Setting and Reporting

The position is located in the Crisis and Response Division (CRD), Office for the Coordination of Humanitarian Affairs (OCHA). OCHA is the part of the United Nations Secretariat responsible for bringing together humanitarian actors to ensure a coherent response to emergencies. OCHA also ensures there is a framework within which each actor can contribute to the overall response efforts. OCHA's mission is to mobilize and coordinate effective and principled humanitarian action in partnership with national and international actors in order to alleviate human suffering in disasters and emergencies; advocate the rights of people in need; promote preparedness and prevention and facilitate sustainable solutions. This temporary job opening is being advertised for the position of Head of Office in the Democratic Republic of the Congo (DRC), in OCHA Kinsasha. Under the overall supervision of the Director of Crisis and Response Division (CRD), the incumbent will report to Deputy Director of CRD, West and Central Africa Branch.

Responsibilities

Within delegated authority, under the overall leadership and direction of the Director of the Crisis and Response Division (CRD) of OCHA, and supporting the UN RC/HC, the Head of Office will discharge and be responsible for the following functions: I. Humanitarian Policy Serve as senior policy advisor to the UN RC/HC, the UN Country Team (UNCT) and the humanitarian country team on humanitarian principles and initiatives; * Develop and maintain contacts with the international community in order to raise awareness and advocate for issues of humanitarian concerns; * Act to strengthen cooperation among the humanitarian community on policy issues of inter-agency concern and serve as a key interlocutor with relevant Government partners; * Advise, promote and provide guidance to the UN RC/HC, the UNCT and the humanitarian county team on humanitarian reform initiatives including implementation of the humanitarian reset, cluster coordination, humanitarian financing, etc. II. Humanitarian Programming / Coordination * Provide strategic support to the UN RC/HC in the preparation, implementation and monitoring of the work plan of the humanitarian community, soliciting and negotiating inputs with relevant authorities, UN agencies, NGOs, etc.; * Provide strategic leadership on humanitarian access negotiations, advising the Humanitarian Coordinator on principled engagement with State authorities, de facto authorities, Non-State Armed Groups and other relevant actors, in line with humanitarian principles and international humanitarian law. * Consult on a regular basis with the RC/HC, Heads of UN Agencies and Programmes, NGOs heads of mission, the government and the donor community on all appropriate aspects of the implementation and delivery of humanitarian activities, to ensure that coordination structures at local, provincial and national levels operate in a coherent and cost-effective manner. * Support the planning, monitoring, and evaluation of humanitarian programs, facilitating incorporation of lessons learned, policy guidelines etc. into humanitarian response activities. * Promote best practices in humanitarian planning, response and evaluation; * Facilitate inter-agency resource mobilization efforts, including the provision of specialized international assistance to respond to ongoing as well as new and /or emerging emergencies; * Develop, reinforce and maintain effective coordination mechanisms with the humanitarian county team and other key humanitarian stakeholders; * Establish / manage information management systems to effectively map areas of humanitarian needs and response activities in support of coordination efforts; * Foster and reinforce linkages between field monitoring, information management and coordination efforts; * Ensure timely and appropriate assistance to the UN RC/HC and the HCT in response to disasters and emergencies; * Support inter-agency efforts to build in-country UN capacity to manage natural disaster response; * Provide substantive support and leadership to government institutions and local humanitarian entities to build national capacity for emergency and/or disaster management; * Promote dialogue, regional alliances, sharing of knowledge and resources, among national and, as appropriate, regional humanitarian actors in disaster risk reduction, disaster/emergency preparedness and response. * Promote and lead contingency planning processes in close cooperation with the authorities as applicable; * Develop joint initiatives on disaster management with other UN and (if applicable) regional actors; including early warning mechanisms; * Under the overall guidance of the Director of the CRD and in partnership with other branches of OCHA, work to reinforce regional networks and mechanisms for swift, effective response to emerging humanitarian situations. III. Office Management / OCHA Representation * As the OCHA Head of Office in designated duty station, provide oversight of all programmatic/administrative tasks necessary for the efficient functioning of the OCHA office and any sub-offices, and being accountable for the use of resources, including the humanitarian financing unit and for the results obtained; * Lead work planning and budgeting process, support resource mobilization and ensure sound financial management; * Ensure regular and effective supervision of OCHA staff, particularly by leading, managing, developing, and training staff; foster teamwork and communication amongst staff; and strengthen linkages between the staff in field, regional and headquarters offices. * Promote OCHA's mandate, objectives and tools in the designated area through contacts with the government, diplomatic missions, UN entities, non-governmental organizations and the media. * Ensure the Office produces timely, high-quality outputs including comprehensive workplans, concise and factual situation reports, analytical papers, comprehensive and fact-based information products, etc.; * Perform other duties as requested by the UN RC/HC and / or Director of CRD.

Competencies

PROFESSIONALISM: Knowledge and understanding of humanitarian, emergency relief assistance and related humanitarian issues. Ability to identify issues, analyze and participate in the resolution of issues/problems. Ability to develop sources for data collection. Conceptual analytical and evaluative skills to conduct independent research and analysis, including familiarity with and experience in the use of various research sources, including electronic sources on the internet, intranet and other databases. Ability to apply judgment in the context of assignments given, work under pressure, on occasion in a highly stressful environment (e.g., civil strife, natural disasters, and human misery). Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines, and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. TEAMWORK: Works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; shares credit for team accomplishments and accepts joint responsibility for team shortcomings. PLANNING and ORGANIZING: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently. Managerial Competencies: LEADERSHIP: Serves as a role model that other people want to follow: empowers others to translate vision into results; is proactive in developing strategies to accomplish objectives; establishes and maintains relationships with a broad range of people to understand needs and gain support; anticipates and resolves conflicts by pursuing mutually agreeable solutions; drives for change and improvements; does not accept the status quo; shows the courage to take unpopular stands. Provides leadership and takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work; demonstrates knowledge of strategies and commitment to the goal of gender balance in staffing. MANAGING PERFORMANCE: Delegates the appropriate responsibility, accountability and decision-making authority; makes sure that roles, responsibilities and reporting lines are clear to each staff member; accurately judges the amount of time and resources needed to accomplish a task and matches task to skills; monitors progress against milestones and deadlines; regularly discusses performance and provides feedback and coaching to staff; encourages risk-taking and supports creativity and initiative; actively supports the development and career aspirations of staff; appraises performance fairly.

Education

An advanced university degree (Master's degree or equivalent) in political science, social science, international studies, public administration or management, economics, engineering, earth sciences or a related field is required. A first-level university degree in combination with an additional two (2) years of qualifying experience may be accepted in lieu of the advanced university degree.

Job - Specific Qualification

Not available.

Work Experience

A minimum of fifteen (15) years of progressively responsible experience in humanitarian affairs, emergency preparedness, crisis/emergency relief management, rehabilitation, development, or other related area is required. At least five (5) years of humanitarian experience at the international level in the field (actual setting where a mission and/or project is being implemented) in aid operations (complex emergency or natural disaster) in a humanitarian context within the UN Common system other comparable international organization is required. Experience leading and coordinating humanitarian relief operations at management level in complex emergency or natural disaster situation is required. Experience in a mission setting is desirable.

Languages

English and French are the working languages of the United Nations Secretariat. For this job opening, English and French are required. The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult https://languages.un.org for details).

.headtable { font-family: arial, sans-serif; border-collapse: collapse; width: 100%; border: 1px solid gray; border-radius: 10px; overflow: hidden; } .headTitle { font-family: Arial, Helvetica, sans-serif; font-size: 16px; font-weight: bold; /color: rgb(65, 98, 145);/ color:black; } .headtable tr td, .headtable tr th { text-align: center; vertical-align: middle; padding: 6px; } .headtable th{ background-color: #F4F4F4; color: #002d62; font-weight: bold; text-align: center; vertical-align: middle; padding: 12px; border-right: 1px solid #ccc; } .headtable td { text-align: center; vertical-align: middle; background-color: white; border-top: 1px solid #ccc; border-right: 1px solid #ccc; } .headtable th:last-child, .headtable td:last-child { border-right: none; } .headtable tr:last-child td { border-bottom: none; } .rounded-table-wrapper { border-radius: 12px; border: 1px solid #ccc; overflow: hidden; } Required Languages

LanguageReadingWritingListeningSpeakingEnglishUN Level IIIUN Level IIIUN Level IIIUN Level IIIFrenchUN Level IIIUN Level IIIUN Level IIIUN Level III

Assessment

The evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.

Special Notice

This position is temporarily available for a period of 364 days. While the duty station of this position is currently Kinshasa, it might be changed to Goma. If the selected candidate is a staff member from the United Nations Secretariat, the selection will be administered as a temporary assignment. While this temporary assignment may provide the successful applicant with an opportunity to gain new work experience, the selection for this position is for a limited period and has no bearing on the future incumbency of the post. Subject to the funding source of the position, the eligibility for this temporary job opening may be limited to candidates based at the duty station. This temporary job opening may be limited to "internal candidates," who have been recruited through a competitive examination administered according to staff rule 4.16 or staff selection process including the review of a central review body established according to staff rule 4.15. Staff members of the United Nations common system organizations who will reach the mandatory age of separation or retirement within the duration of the current temporary need period are not eligible to apply. Submitting an application or selection for the current temporary job opening does not delay or increase the mandatory age of separation. Retirees above the mandatory age of separation who wish to be considered for the current temporary job opening must indicate the reason for their last separation as "retirement." Such retirees shall not be employed by the Organization, unless (a) the operational requirements of the Organization cannot be met by staff members who are qualified and available to perform the required functions; and (b) the proposed employment would not adversely affect the career development or redeployment opportunities of other staff members and represents both a cost-effective and operationally sound solution to meet the needs of the service. Please note that pursuant to the Staff selection system policy (ST/AI/2025/2): (1) Applicants for positions in the Field Service category cannot be of the nationality of the country where the position is located, and (2) Applicants for positions in the Professional and higher categories in a mission, field operation, or resident coordinator's office cannot be of the nationality of the country where the position is located. For currently serving staff of a United Nations Common System organization, only the UN-recognized nationality will be considered for the purposes of these restrictions.

United Nations Considerations

According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment. Reasonable accommodation may be provided to applicants with disabilities upon request, to support their participation in the recruitment process. By accepting a letter of appointment, staff members are subject to the authority of the Secretary-General, who may assign them to any of the activities or offices of the United Nations in accordance with staff regulation 1.2 (c). Further, staff members in the Professional and higher category up to and including the D-2 level and the Field Service category are normally required to move periodically to discharge functions in different duty stations under conditions established in ST/AI/2023/3 on Mobility, as may be amended or revised. This condition of service applies to all position specific job openings and does not apply to temporary positions. Applicants are urged to carefully follow all instructions available in the online recruitment platform, inspira, and to refer to the Applicant Guide by clicking on “Manuals” in the “Help” tile of the inspira account-holder homepage. The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application. All external candidates recruited in accordance with section ‎2.2 (a) of ST/AI/2025/3 for a fixed term appointment without limitation and all external candidates recruited in accordance with section 2.2. (c) of ST/AI/2025/3 for a fixed term appointment limited to the entity are subject to an initial probationary period of one year under a fixed-term appointment. Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.

No Fee

THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.

Potential interview questions