Government Technology Services Project Manager (Remote)
Lead projects managing technology solutions for humanitarian aid
Overview
Lead projects managing technology solutions for humanitarian aid
You have:
- University degree in computer science, business administration or relevant field.
- At least six years’ experience with Beneficiary Information Management systems, tools and related processes.
- Fluency in oral and written English is mandatory.
- An intermediate knowledge of another official UN language or Portuguese is desirable.
- Knowledge of Humanitarian Operations and implementations of Beneficiary Information Management systems.
- Understanding of privacy and data protection and related risks in humanitarian settings.
WFP seeks candidates of the highest integrity and professionalism who share our humanitarian principles
Selection of staff is made on a competitive basis, and we are committed to promoting diversity and gender balance
Do you have experience in the design and implementation of technology solutions in support of humanitarian programmes? Are you a project manager, with experience in Government and multi-stakeholder projects in humanitarian or development settings? Can you continue to see a direction and lead distributed teams when stakeholders, assumptions, counterparts, risks and project scope change? Join our team and work in an exciting, collaborative, and fast-paced environment, surrounded by talented people of different cultures and nationalities.
What we offer: A Consultancy Contract of up to 11 months will be offered to the selected candidate.
About us
The World Food Programme (WFP) is the world’s largest humanitarian organization, saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity for people recovering from conflict, disasters, and the impact of climate change. Powered by the passion, dedication, and professionalism of our 20,000 staff worldwide, the World Food Programme (WFP) works in over 80 countries to bring life-saving food to people displaced by conflict and made destitute by disasters, and help individuals and communities find life-changing solutions to the multiple challenges they face in building better futures.
We work to enhance nutrition in women and children, support smallholder farmers in improving productivity and reducing losses, help countries and communities prepare for and cope with climate-related shocks, and boost human capital through school feeding programmes.
In conflict situations, we bring relief to exhausted populations and use food assistance to build pathways to peace and stability – work for which WFP was awarded the Nobel Peace Prize in 2020.
The Technology Division of WFP partners with business areas across the organization to digitally transform our business. We design, develop, enhance, and maintain a variety of digital products.
Your role
Reporting to the Business Transformation Lead for Government Services, the Government Technology Services Project Manager will define corporate guidance and provide operational support to Country Offices engaged in Government Technology Projects. The candidate will lead a continuous improvement process, which starts with experience in the field, guides corporate policies, and is cyclically applied to field operations. One of the key roles will be the creation and management of knowledge in the sector and building cross-functional networks with key business counterparts throughout the organisation.
Your responsibilities
Field operational support:
- Provide operational support to Country Offices in the implementation of projects for host Governments;
- Guide field offices in the definition of business strategies, in the role and opportunities of leveraging technologies in achieving business goals, capacity and capabilities’ requirements;
- Participate in the design and implementation of multi-stakeholder strategies and workshops, including the engagement of Governments’ ministries, UN agencies and other actors;
- Participate in regular field follow-up missions (physical or otherwise)
Information management and policy:
- Lead the creation and establishment of a cross-functional Knowledge Base on Government activities, gathering and sharing experience gained in specific projects to the benefit of all operations;
- Support the creation of business guidelines and policies on Digital Service Provision to Governments;
- Lead the definition of Technology policies, processes and procedures in the area of Digital Service Provision to Governments;
- Create a library of templates to be used in the definition, kick-off, implementation and closure of projects, including self-assessments, guides and oversight guidelines;
- Support the development of a partner engagement strategy, potential fundraising and partnering opportunities.
- Perform other related duties, as required.
QUALIFICATIONS & EXPERIENCE REQUIRED:
Education:
University degree in computer science, business administration or relevant field.
Experience:
At least six years’ experience with Beneficiary Information Management systems, tools and related processes.
Knowledge & Skills:
Knowledge of Humanitarian Operations, and implementations of Beneficiary Information Management systems;
- Understanding of privacy and data protection and related risks in humanitarian settings;
- Knowledge of Portfolio Management fundamentals in managing large scale projects;
- Understanding of WFP’s project financial framework, including knowledge of theories, concepts and approaches relevant to finance, budgeting, and cost recovery methodologies;
- Understanding of WFP’s project financial framework.
Competencies:
Collaborative hands-on team member and relationship-builder with a facilitative nature and strong business partnering skills towards colleagues and stakeholders; Strong project management skills, excellent interpersonal, communications and presentation skills to senior management on progress of project;
- Excellent communication, presentation skills;
- Ability to deal with change, and adapting strategic direction, projects’ scope, plans, budgets and timelines in light of changing landscapes and actors;
- Organized and detail oriented with strong judgement/decision-making skills;
- A passion for new technology tools and usage of those tools;
- Ability to plan and organize work and communicate effectively;
- Ability to be resourceful, take initiative and use mature judgment;
- Ability to deal patiently and tactfully with people of different national and cultural backgrounds.
Languages:
Fluency in oral and written English is mandatory. An intermediate knowledge of another official UN language (Arabic, Chinese, French, Russian and Spanish) or Portuguese (one of WFP’s working languages) is desirable.
TERMS AND CONDITIONS:
WFP offers a competitive compensation package, which will be determined by the contract type and selected candidate’s qualifications and experience.
Please visit the following websites for detailed information on working with WFP.
http://www.wfp.org Click on: “Our work” and “Countries” to learn more about WFP’s operations.
Deadline for applications: 10 February 2022 at 11:59pm Rome time (CET/CEST)
REF: 156442
Qualified female applicants and qualified applicants from developing countries are especially encouraged to apply.
WFP has zero tolerance for discrimination and does not discriminate on the basis of HIV/AIDS status.
No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.
Saving lives, changing lives
Potential interview questions
| Can you describe a time when you had to adapt a project plan due to unexpected challenges? | This question assesses your flexibility and problem-solving skills in managing projects. | Provide a specific example and explain the steps you took to adapt and the outcome. |
| How do you ensure effective communication among diverse stakeholders in a project? | This evaluates your communication and relationship-building skills. | Pro members can see the explanation. |
| Describe your experience with managing digital transformation projects in humanitarian contexts. | Pro members can see the explanation. | Pro members can see the explanation. |
| What strategies do you employ to build and maintain cross-functional networks within an organization? | Pro members can see the explanation. | Pro members can see the explanation. |
| How do you handle conflicting priorities from different stakeholders in a project? | Pro members can see the explanation. | Pro members can see the explanation. |