General Services (G5) Roster for Temporary and Fixed-Term, Human Resources Business Assistant

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WHO - World Health Organization

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Application deadline 2 years ago: Tuesday 10 May 2022 at 21:59 UTC

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Contract

This is a G-5 contract. This kind of contract is known as General Service and related categories. It is normally only for nationals. It usually requires 5 years of experience, depending on education. More about G-5 contracts.

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OBJECTIVES OF THE PROGRAMME

The Department of Business Operations Services is responsible for providing efficient and effective support services to all programmes and activities of the organization in the Eastern Mediterranean Region in respect of human resources and talent management, administration, budget and finance, supplies, OSS and IT services.

The objective of the Human Resources and Talent Management Unit in EMRO is to ensure that a competent and motivated workforce is available to deliver programme activities in accordance with WHO’s global mission. This is achieved through the provision of sound advice to management, HR planning and succession planning, job design and classification, recruitment and selection, administration of contracts, staff onboarding, staff development and learning, performance management, career and mobility management, and management of staff relations. The mission of Human Resources and Talent Management is to serve existing staff members, SSAs, and Consultants in multiple areas, and build the technical capacity of administrative HR staff across the entire region in managing and administering exisiting staff members and SSAs.

The HRT team drives recruitment and selection processes (including outreach and talent acquisition), manages pre-boarding and onboarding, classifies position descriptions in line with ICSC guidelines, answers queries on benefits and entitlements via liaision with GSC, guides staff in the application of rules and regulations; provides advice on contract maintenance (separation, reassignment, extension), supports staff relations in terms of conflict coaching and change management and provides advice on salary scales and salary surveys, as well as cost of living surveys. Furthermore, the Unit engages in oversight & monitoring exercises (Danger Pay; verification of location and dependency; leave, absence and attendance; SSA mini-audits; granting of continuing appointments; etc.) and builds the technical capacity of administrative and HRstaff across the entire region in managing and administrating existing staff members and SSAs.

DESCRIPTION OF DUTIES

The incumbent will perform the following duties:

  1. Outreach:

Assists the HR Business Partner and Senior HR Business Associate on:

  1. Identifying the best and most appropriate outreach activities to target talent.
  2. Sourcing potential candidates through various channels, such as hosting or participating in career events/job fairs, online channels (social platforms, professional networks).
  3. Managing a variety of outlets, such as job postings and social media, while effectively targeting the right kinds of candidates for the job.
  4. Ensuring that payment is made in a timely manner through liaision with Budget.

  5. Recruitment and Selection:

Assists the Senior HR Business Associate in selection process activities and processes related to the recruitment of Fixed-term and Temporary Staff (all categories):

  1. Drafts and ensures accuracy of vacancy notices, and posts them on the Intra/Internet, via standard distribution. Drafts appropriate screening questions;
  2. Generates preliminary screening of applicants on the basis of agreed criteria; to facilitate review by the Team Lead, hiring manager and subsequent selection panel;
  3. Ensures all arrangements for interviewing including preparing recruitment panel files, scheduling interviews, arranging for video conferencing facilities, organizing travel as required;
  4. Conducts reference checks and enters candidate profiles in GSM; and
  5. Initiates preliminary version of selection panel reports (by inserting posting and screening information) and prepares selection background for submission to approving authority.

  6. Arranges candidates’ assessments such as written tests, presentations, psychometric tests, etc. ensuring efficient planning, objective assessment and appropriate follow-up to comply with the prescribed timelines and monitoring of testing, if required. Performs plagiarism analysis for the written tests. Identifies and brings to the attention of supervisor irregularities in the process. Comes with innovative new platforms for easy testing and analysis.

  7. Using STELLIS, maintains an updated and efficient tracking system to ensure cases are efficiently managed within the allocated timeframe and in the most effective way; maintains all necessary records, databases and statistics to allow comprehensive filing, tracking and analysis, ensuring compliance with regional KPIs.
  8. Drafts reports and messages, prepares formal HR correspondence to both staff members and managers. Organizes meetings, teleconferences, and selection panels and all related logistics; ensure completeness of all documentation and information for the meeting.

  9. Contract Administration

a. Supports the HR Business Associate on the administration of timely re-assignments, promotions, transfers, as well as secondments and UN inter-agency exchange understandings.

b. In conjunction with the HR Business Associate, reviews and submit for supervisor’s approval requests of contract extensions, appointment, re-appointment, engagement of consultants and other similar requests submitted through e-workflow; and take any required action on GSM, allowing GSC to ensure timely implmentation

c. Acts as the focal point for all administrative questions in relation to the topics covered.

7. Performs all other related duties as assigned.

REQUIRED QUALIFICATIONS

Education

Essential: Completion of secondary education supplemented by training in Admin/HR work. Desirable: University degree in business administration, social sciences or related field is an asset.

Experience

Essential: Minimum of 5 years of relevant experience in human resources and knowledge of UN staff rules and regulations

Desirable: Experience in a UN organization in the area of HR contract administration, benefits and entitlements.

Skills

  • Proven ability to apply staff rules and regulations.
  • Familiarity with the staff administration, contract management, entitlements, allowances, benefits, and compensation systems of the United Nations.
  • Good knowledge of HR principles and practices
  • High degree of tact, confidentiality, discretion and client service, and the ability to handle and preserve confidential information.
  • Excellent time management and organization skills; high sense of prioritization.
  • Thorough knowledge of WHO or UN staff rules and regulations.
  • Strong skills in using Office packages such as Word, Excel, and Powerpoint as well as using Orale based ERP systems.

WHO Competencies

Enhanced WHO Global Competency Model:

https://www.who.int/publications/m/item/enhanced-who-global-competency-model

  • Teamwork
  • Respecting and promoting individual and cultural differences
  • Communication
  • Producing results
  • Setting an example
  • Moving forward in a changing environment

Use of Language Skills

Essential: Excellent knowledge of English and Arabic. Desirable: Knowledge of French is an asset.

Other Skills (e.g. IT)

  • Normal office environment.
  • Ability to operate PC and good knowledge of Microsoft applications.
  • Knowledge of GSM/Oracle applications is an asset.

REMUNERATION

WHO offers staff in the General Services category an attractive remuneration package, which for the above position includes an annual net base salary starting at EGP 235,531 (subject to mandatory deductions for pension contributions and health insurance, as applicable) and 30 days of annual leave.

ADDITIONAL INFORMATION

  • This requisition will be used to establish a roster of Senior Budget & Finance Associate ,G7, to fill temporary and fixed term similar positions. Placement on the roster does not guarantee appointment to a position.
  • Interested candidates are strongly encouraged to apply on-line through Stellis. For assessment of your application, please ensure that: 1 -Your profile on Stellis is properly completed and updated; 2- All required details regarding your qualifications, education, training and experience are provided under relevant sections; 3- Your experience records are properly entered with elaboration on tasks performed at the time.
  • Only candidates under serious consideration will be contacted.

  • A written test may be used as a form of screening.

  • In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net/. Some professional certificates may not appear in the WHED and will require individual review.

  • Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and Manual.

  • Staff members in other duty stations are encouraged to apply.

  • For information on WHO's operations please visit: http://www.who.int.

  • WHO is committed to workforce diversity.

  • WHO prides itself on a workforce that adheres to the highest ethical and professional standards and that is committed to put the WHO Values Charter into practice.

  • WHO has zero tolerance towards sexual exploitation and abuse (SEA), sexual harassment and other types of abusive conduct (i.e., discrimination, abuse of authority and harassment). All members of the WHO workforce have a role to play in promoting a safe and respectful workplace and should report to WHO any actual or suspected cases of SEA, sexual harassment and other types of abusive conduct. To ensure that individuals with a substantiated history of SEA, sexual harassment or other types of abusive conduct are not hired by the Organization, WHO will conduct a background verification of final candidates.

  • WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.

  • This post is subject to local recruitment and will be filled by persons recruited in the local commuting area of the duty station.

Added 2 years ago - Updated 2 years ago - Source: who.int