General Services Assistant I

Contract

This is a G-4 contract. This kind of contract is known as General Service and related categories. It is normally only for nationals. It usually requires 4 years of experience, depending on education.

Salary

The salary for this job should be more than 2,052 USD.

Please keep in mind that the salary displayed here is an estimation by UN Talent based on the location and the type of contract. It may vary depending on the organization. The recruiter should be able to inform you about the exact salary range. In case the job description contains another salary information, please refer to this one.

OBJECTIVE OF THE OFFICE/DEPARTMENT

This is a requisition for employment at the Pan American Health Organization (PAHO)/Regional Office of the World Health Organization (WHO)

PAHO Country Offices are responsible for ensuring that the Pan American Health Organization / World Health Organization (PAHO/WHO) country program of technical cooperation and its country presence provides adequate support to the national health development process and, at the same time, enables the country/ies to shape the subregional, regional and global health agendas. The PAHO/WHO Country Office is the basic organizational unit for technical cooperation within the country/ies, drawing on PAHO/WHO resources from all levels and all parts of the Organization.

DESCRIPTION OF DUTIES

Under general supervision of the Administrator, and the direct supervision of the General Services Technician I, the incumbent is responsible for, but not necessarily limited to, the following assigned duties:

1. Carry out services related to the processes of import and export of goods (products, medicines, vaccines, vehicle, and others) of the Office, coordinating the formalities of the official documents of shipping and disembarkation in accordance with the established norms and procedures and the law of the country;
2. Monitor, in accordance with the Organization’s rules, the control and proper use of official vehicles and the services performed by drivers, keeping reports and graphs up to date for analysis of fuel consumption, mileage, maintenance, repair and insurance;
3. Carry out the sectors purchasing processes, following the Organization’s procedures and rules;
4. Prepare regular reports and statistical information on the activities carried out under its responsibility;
5. Elaborate routine correspondence and relevant administrative matters related to assigned responsibilities;
6. Support and guide international employees in administrative matters of general services, such as: moving, acquisition/sales of vehicle, security procedures, among others;
7. Support in the monitoring and guidance of services and activities carried out by GSO personnel (maintenance, cleaning, garden, and security, and vigilance);
8. Assist in the control and supervision of services and activities provided by outsourced companies contracted for maintenance, repair, and execution of jobs on the premises of the Office;
9. Assist with fire prevention and control standards, keeping equipment (fire extinguishers, fire hydrants, water reservoirs) and insurance up to date, in addition to adopting the necessary safety measures in case of emergency;
10. Work as a team member in the absence of other staff members;
11. Perform other duties as assigned.

REQUIRED QUALIFICATIONS

Education****:

Essential: Certificate of completion of high school.

Desirable: A bachelor’ degree in business administration or other field related to the position from a recognized institute.

In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO, only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU) / United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net/. PAHO will also use the databases of the Council for Higher Education Accreditation http://www.chea.org/ and College Navigator, found on the website of the National Centre for Educational Statistics, https://nces.ed.gov/collegenavigator to support the validation process.

Experience****:

Essential: Four years of general office or administrative work experience.

Desirable: Experience working within international organizations would be an asset.

SKILLS****:

PAHO Competencies:

• Overall attitude at work: Maintains integrity and takes a clear ethical approach and stance; demonstrates commitment to the Organization’s mandate and promotes the values of the Organization in daily work and behavior; is accountable for work carried out in line with own role and responsibilities; is respectful towards, and trusted by, colleagues and counterparts.
• Teamwork: Collaborate and cooperate with others - Demonstrates team spirit and actively participates in the work of the team; is supportive towards colleagues. Respecting and promoting individual and cultural differences: - Relate well to diversity in others and capitalize on such diversity. Treats all people with dignity and respect. Relates well to people with different cultures, gender, orientations, backgrounds and/or positions; examines own behavior to avoid stereotypical responses; considers issues from the perspective of others and values their diversity.
• Communication: Express oneself clearly when speaking/Write effectively - Clarifies quality and quantity needed in achieving set objectives with supervisor and immediate colleagues. Listens attentively and does not interrupt other speakers. Produces simple and clear written messages with few, if any, grammatical and spelling errors (e.g., e-mails, memos, letters, correspondence.
• Knowing and Managing Yourself: Remain productive/Manage stress / Continuously learn - Stays productive when given new directions and remains focused despite competing demands. Manages stress positively; remains positive and productive, even under pressure and/or in challenging circumstances. Identifies areas for acquiring new knowledge and learns new tasks relevant to job.
• Producing Results: Work efficiently and independently/Deliver quality results/Take responsibility - Prioritizes work and makes planning/Organizational adjustments as necessary; seeks clarification from supervisor on timelines, as needed. Uses feedback and inputs from supervisor to achieve results. Produces quality results and has frequent discussions with supervisor to achieve results. Is action-oriented and sees tasks through to completion. Shows understanding of own role and responsibilities in relation to expected results. Solicits and accepts direction and guidance from supervisor and team members and takes responsibility for own work and actions, as appropriate. Shows commitment and engagement when completing tasks. Takes responsibility for errors and learns from experience, as appropriate.

Technical Expertise:

• Word processing in accordance with established standards.
• Ability to organize, and carry out administrative processes such as: meetings, acquisition of supplies and equipment, preparation of reports, etc.
• Working knowledge of automated systems and microcomputers particularly regarding to administrative operations, records, preparation of statistical or periodic reports and other procurement related documentation, etc.
• Ability to research, analyze and organize information in order to facilitate the operation of the procurement information system and ensure accuracy of data.
• Ability to plan, organize and carry out administrative processes.
• Knowledge and ability to organize and execute processes for importing and exporting goods to international organizations, in accordance with current legislation.
• Ability to carry out purchasing processes in accordance with the established procedures and standards.

Languages:

Essential: Very good knowledge of Portuguese, with a working knowledge of Spanish or English.

IT Skills:

Demonstrated ability to effectively use current technology and software, as well as Enterprise Resource Planning (ERP). Other IT skills and knowledge of software programs such as Microsoft Excel, Outlook, OneDrive, PowerPoint, Teams, SharePoint, and Word are considered essential.

REMUNERATION

Annual Salary****: (Net of taxes)

BRA R$120,099.00

ADDITIONAL INFORMATION (Local Recruitment)

This vacancy notice may be used to fill other similar positions at the same grade level****.

Only candidates under serious consideration will be contacted.

A written test may be used as a form of screening.

Any appointment/extension of appointment is subject to PAHO Staff Regulations, Staff Rules and e-Manual.

For information on PAHO please visit: http://www.paho.org

PAHO/WHO is an ethical organization that maintains high standards of integrity and accountability. People joining PAHO are required to maintain these standards both in their professional work and personal activities.

PAHO/WHO also promotes a work environment that is free from harassment, sexual harassment, discrimination, and other types of abusive behavior. PAHO conducts background checks and will not hire anyone who has a substantiated history of abusive conduct.

PAHO/WHO personnel interact frequently with people in the communities we serve. To protect these people, PAHO has zero tolerance for sexual exploitation and abuse. People who commit serious wrongdoing will be terminated and may also face criminal prosecution.

PAHO/WHO is committed to workforce diversity. PAHO/WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.

PAHO offers an attractive compensation package including an annual net salary (subject to mandatory deductions for pension contributions and health insurance). Other benefits include: 30 days annual leave, dependency benefits, pension plan, and health insurance scheme.

All applicants are required to complete an on-line profile to be considered for this post.

Administrative/support positions in Brazil are open to Brasilia metropolitan area residents only. Candidates must be Brazil citizens or be a permanent legal resident in the country.

Candidates will be contacted only if they are under serious consideration. A written test and/or interview will be held for this post. The post description is the official document for organizational purposes.