General Case Management (GCM) Intern

Support newcomer integration and services as a GCM Intern

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IRC - The International Rescue Committee

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Overview

Support newcomer integration and services as a GCM Intern

You have:

  • Prior experience or demonstrated interest working with refugee or immigrant populations.
  • Demonstrated success working and communicating effectively in a global wide environment.
  • Excellent interpersonal and communications skills.
  • Ability to take initiative and work independently on assigned tasks and a high-degree of comfort working in an external-facing, client support role.
  • Strong problem-solving skills and client service orientation, including the ability to be resourceful and creative to address client needs.
  • Good time management and organizational skills.
  • Strong attention to detail.
  • A positive attitude and ability to adapt to a dynamic work environment.
  • Commitment to maintain client confidentiality.
  • Fluency in Haitian Creole or Spanish highly desired.
  • Ability to work a hybrid schedule including scheduled in-person workdays.
  • Proficient in Microsoft Office applications including Word, Excel, Outlook, and Teams.

Potential interview questions

Can you describe your experience working with refugee or immigrant populations? This question assesses your relevant experience and commitment to the role. Provide specific examples of your interactions and impact on refugee or immigrant communities.
How do you approach communication in a global environment? The interviewer wants to know your strategies for effective communication across cultures. Pro members can see the explanation.
What methods do you use to ensure client confidentiality? Pro members can see the explanation. Pro members can see the explanation.
Describe a situation where you had to solve a problem creatively. Pro members can see the explanation. Pro members can see the explanation.
How do you prioritize your tasks when managing multiple responsibilities? Pro members can see the explanation. Pro members can see the explanation.
Added 1 year ago - Updated 1 year ago - Source: rescue.org