Fundraising Specialist - Individual Giving (P-3), LAC Regional Office – Panama City

This opening expired 2 months ago.

UNICEF - United Nations Children's Fund

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Application deadline 2 months ago: Monday 15 Feb 2021


This is a P-3 contract. This kind of contract is known as Professional and Director staff. It is normally internationally recruited only. It's a staff contract. It usually requires 5 years of experience, depending on education. More about P-3 contracts and their salaries.

UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.

And we never give up.

For every child, a better future

Our Latin America and Caribbean Regional Office (LACRO) is seeking a Fundraising Specialist - Individual Giving to be part of our LACRO PFP Regional team in addition to the PFP Individual Giving (IG) Team in PFP Geneva. This role will report to the Regional Chief of Partnerships in LAC and works in direct collaboration with the PFP IG Fundraising team in Geneva. The role will manage two positions (the F2F and Telemarketing fundraising roles) outposted to the region from PFP Geneva. In addition, he/she will coordinate with the PFP IG Team in Geneva, the consultants and other specialists across all IG related functions working with markets in the region.

How can you make a difference?

The Fundraising Specialist provides strategic and tactical leadership across all areas of Individual Giving (IG), from channels (Digital, DRTV, F2F, Corporate Pathway to Pledge and Telemarketing) to products (Cash, Pledge and Legacies) driving best practices with the ultimate aim of maximizing Regular Resources (unrestricted revenue) for UNICEF. In 2019, the LAC Individual Giving was responsible for delivering $70.4M in gross revenue. Key business areas will be pledge (acquisition, retention and value maximization); one off (cash) fundraising); legacies and emergency fundraising. The Specialist will ensure IG programmes in the region are being continuously optimized and that the best global practices have been adopted to keep a high level of quality and success in LAC fundraising. In terms of key functions and accountabilities, the incumbent will be responsible for but not limited to:

  • Working with LAC Country Office Teams providing excellent technical advice to develop and optimize Individual Giving Programmes Performance in:
    • Acquisition, Retention and Value Max
    • Channels: Digital, DRTV, F2F, CPTP, TM, Retention and Value Max
    • Products (Pledge, Cash and Legacy)
  • Working closely with the Specialists in Geneva to ensure that advice and support on key channels and in key markets is provided in order to maximize results.
  • Maximizing the global UNICEF network to bring best in class knowledge to the region to increase the quality and results of fundraising programmes.
  • Sharing best practices from the region with a view to driving increased income across the UNICEF network.
  • Directly managing the Face to Face and Telemarketing Specialists as well as coordinate with the other specialists and consultants working for LACRO with Individual Giving, ensuring integration and prioritization.
  • Tracking the regional results, trends in Individual Giving across the NGO sector using the data sources available within the organization (in and outside UNICEF LAC).
  • Encouraging innovation through continuous testing, collate learnings and apply to other programs to optimize results across the region.
  • Advising on regional investment allocations and support the development of investment funds applications, as well as the subsequent implementation and monitoring of these programmes.
  • Providing and develop regional fundraising communication packages based on best practices to enable the development of Cash, Legacy, Emergency and Pledge fundraising.
  • Facilitating the sharing of best practice among IG practitioners in UNICEF, via workshops, social media, webinars, intranet and other ad-hoc opportunities.
  • Creating & sharing global assets such as scripts, presenters, manuals etc. and upload any relevant content/asset to SharePoint
  • Regularly updating the IG PFP Geneva team about the main activities, challenges, successes happening in LAC.
  • In addition to these duties, the incumbent will also provide support to markets in the event of a significant media-driven emergency, maximizing the short- and long-term fundraising opportunities.
  • Furthermore, the incumbent will remain sensitive to risk in the programs that he/she is supporting and escalate as necessary.

To qualify as an advocate for every child you will have…

  • Advanced University degree in any of the following: Marketing, Fundraising, Business Administration, Economics, Social Sciences, Public Administration, International Relations, or equivalent. *A first University Degree in a relevant field combined with 2 additional years of professional experience may be accepted in lieu of an Advanced University Degree.
  • A minimum of 5 years hands-on experience, in progressively responsible roles, of managing and developing Individual Giving activities, with at least 3 of those years in charities/NGOs, including experience of international fundraising. Of these, at least 3 years of work experience in Digital marketing and/or fundraising.
  • Management Experience from previous roles, either as direct manager or as a coordinator of complex initiatives involving other teams managing multi million dollar gross revenue profiles is required.
  • Knowledge of individual fundraising trends across multiple markets.
  • Experience of both agency and in-house individual giving campaigns would be an advantage.
  • Experience of other pledge (Regular giving) fundraising.
  • Developing country work experience and/or familiarity with emergency is considered an asset.
  • Fluency (verbal and written) in English and Spanish is required. Knowledge of Portuguese is considered an asset.

For every Child, you demonstrate...

UNICEF's values of Care, Respect, Integrity, Trust, and Accountability (CRITA) and core competencies in Communication, Working with People and Drive for Results.

UNICEF's values of Care, Respect, Integrity, Trust, and Accountability (CRITA) and core competencies in Communication, Working with People and Drive for Results.

The functional competencies required for this post are

Builds and maintains partnerships; Demonstrates self-awareness and ethical awareness; Innovates and embraces change; Drive to achieve results for impact; Manages ambiguity and complexity; Thinks and acts strategically; Works collaboratively with others.

View our competency framework at:

UNICEF is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of the organization.

UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF also adheres to strict child safeguarding principles. All selected candidates will be expected to adhere to these standards and principles and will therefore undergo rigorous reference and background checks. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.


Mobility is a condition of international professional employment with UNICEF and an underlying premise of the international civil service.

Only shortlisted candidates will be contacted and advance to the next stage of the selection process.

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