Fundraising Associate, GS-6, Belgrade, Serbia

UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfil their potential. Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone. And we never give up.

For every child, opportunity

UNICEF Serbia Private Sector Plan focuses on the ambitious targets for income growth from the individuals and business sector. Regular monthly income growth represents strategic focus of the office. Face-to-face fundraising has been identified as a central technique for acquisition of regular monthly donors and the office has secured significant growth of regular monthly income through this channel in the last three years. In addition, more effective use of digital communications represents a valuable opportunity for UNICEF in terms of both brand engagement and income generation.

How can you make a difference?

Under the supervision and guidance of the Fundraising Specialist and the Fundraising Officers, the Associate will assist in planning, implementation, monitoring and evaluation of fundraising activities within individual giving, ensuring effective and timely delivery that is consistent with UNICEF rules and regulations.

Key functions/accountabilities:

• Researches, analyses and compiles qualitative and quantitative data from a variety of sources to facilitate preparation of reports, working papers and presentations.
• Drafts project documents, work plans, budgets and proposals on implementation arrangements.
• Assists in monitoring and developing performance reports of pledge programme on regular basis, as well as tracking of all private sector income.
• Coordinates with finance section to verify all in-house data entry, including donor gifts and donor records.
• Reconciles bank transactions in Donor Perfect, ensures accuracy and security of the database, maintains data hygiene and support on Donor Perfect functions.
• Assists with the implementation of fundraising initiatives, such as direct mailing to the house list, pledge acquisition and retention initiatives, SMS, DRTV campaigns, telemarketing, providing efficient administrative support.
• Supports the coordination of fundraising activities, organization of local events (such as donor events) and mobilization of volunteer support.
• Coordinates pledge payment processing; ensures back-end fulfilment are completed for all individual donors; answers any donor inquiries and follow-up as required.
• Assists in the preparation and implementation of donor engagement and stewardship programme in order to improve donor retention and servicing.
• Carries out transactions in VISION ensuring programme results, activities and programme coding are as per annual work plans (AWPs), and makes amendments and alterations as per section revisions when necessary.

To qualify as an advocate for every child you will have…

• Minimum secondary education, preferably supplemented by technical or university courses related to the work of the statistics, communication, and marketing.
• A minimum of six years of progressively responsible work in sales and marketing, of which at least two years is closely related to support of fundraising.
• For candidates that hold a university degree, a minimum of four years of experience can be accepted.
• Fluency in Serbian and advance level of English is required.
• Advance computer skills in Microsoft Word, Excel and PowerPoint.
• Experience with SAP and database management is highly desirable.

For every Child, you demonstrate...

UNICEF's values of Care, Respect, Integrity, Trust, Accountability and Sustainability.

The UNICEF competencies required for this post are:

• Self-awareness and ethical awareness
• Drive to achieve results for impact
• Innovates and embraces change
• Manages ambiguity and complexity
• Builds and maintains partnerships
• Thinks and acts strategically
• Works collaboratively with others

To view our competency framework, please visit here.

UNICEF is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of the organization.

UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF also adheres to strict child safeguarding principles. All selected candidates will be expected to adhere to these standards and principles and will therefore undergo rigorous reference and background checks. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.

Remarks:

Only shortlisted candidates will be contacted and advance to the next stage of the selection process.

UNICEF appointments are subject to medical clearance. Appointments may also be subject to inoculation (vaccination) requirements, including against SARS-CoV-2 (Covid). UNICEF reserves the right to withdraw an offer of appointment, without compensation, if medical clearance is not obtained, or necessary inoculation requirements are not met, within a reasonable period for any reason.