Fundraising Assistant (telemarketing fundraising campaigns), GS5, FT, Bogotá - Colombia

Contract

This is a G-5 contract. This kind of contract is known as General Service and related categories. It is normally only for nationals. It usually requires 5 years of experience, depending on education.

Salary

The salary for this job should be more than 1,930 USD.

Please keep in mind that the salary displayed here is an estimation by UN Talent based on the location and the type of contract. It may vary depending on the organization. The recruiter should be able to inform you about the exact salary range. In case the job description contains another salary information, please refer to this one.

UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.

And we never give up.

For every child,

At UNICEF COLOMBIA we work to generate positive changes in the lives of children and adolescents. Our current work plan runs from 2021 to the end of 2024 and aims to ensure that children and adolescents enjoy their rights through equitable access to social services, improve their learning and live protected from all types of violence.

We work throughout Colombia, with special focus on the departments where children have fewer opportunities: Chocó, Cauca, Nariño, Antioquia, Córdoba, Amazonas, Putumayo, La Guajira, Caquetá, Atlántico, Arauca and Norte de Santander.

For more information visit the following link:

https://www.youtube.com/watch?v=Bc3OopCmEpM

Purpose of the Position

Under the direct supervision of the Fundraising Officer - Marketing Implementation Campaigns-, the post is responsible for the development and effective implementation of the campaigns for the telemarketing channel in Colombia, carrying out the monitoring, supervision and coordination of all national channel campaigns, managing the outsourced call center outbound campaigns and accompanying the development of new suppliers, implementing also CPTP campaigns. The implementation of these campaigns focuses on the performance of each of the agencies and their teams, training, monitoring, feedback, motivation plans and incentives to ensure compliance with KPIs, new pledge donors acquisition, average donation, payment rate, attrition rate, quality assurance, cost per acquisition CPA and ROI.

To qualify as an advocate for every child you will have…

• Completion of Secondary education, preferably supplemented by technical or university courses related to the area: Marketing, Economics or Engineering is required, and any other discipline relevant to UNICEF’s humanitarian mission is an asset (i.e. international relations, cooperation & development, project management).
• At least five (5) years of progressively work experience supervising or coordinating telemarketing acquisition, retention of customer experience campaigns, supervising sales teams or contact centers. Experience in supplier management is an asset. Also working with Salesforce, and other digital tools or software will be appreciated
• Fluency in Spanish is required. Good level of written and spoken English would be desirable.

FIND THE COMPLETE JOB DESCRIPTION HERE:

JD GS5 Fundraising Assistant (telemarketing fundraising campaigns).pdf

For every Child, you demonstrate…

UNICEF’s core values are Care, Respect, Integrity, Trust, Accountability & Sustainability

The Core competencies required for the post are:·

• Builds and maintains partnerships (L1)

• Demonstrates self-awareness and ethical awareness (L1)

• Drive for results with impact (L1)

• Innovates and embraces change (L1)

• Manages ambiguity and complexity (L1)

• Thinks and acts strategically (L1)

• Working collaboratively with others (L1)

• Nurtures, leads and manage people (L1)

iii) Functional Competencies (Required)

• Analyzing (L2)

• Planning & Organizing (L2)

• Applying Technical Expertise (L2)

• Following Instructions and Procedures (L2)

View our competency framework at:

Get prepared | UNICEF Careers

UNICEF is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of the organization.

UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF also adheres to strict child safeguarding principles. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles.

Remarks:

Mobility is a condition of international professional employment with UNICEF and an underlying premise of the international civil service.

Only shortlisted candidates will be contacted and advance to the next stage of the selection process