Fund Raising Officer (Donor Acquisition), NOB, Kuala Lumpur, Malaysia

Contract

This is a NO-2 contract. This kind of contract is known as National Professional Officers. It is normally only for nationals. It's a staff contract. More about NO-2 contracts.

UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.

Promoting the rights of every child isn’t just a job – it’s a calling.

How can you make a difference?

Monthly giving provides a steady and cost-effective source of income to the UNICEF programs global and in Malaysia. One of the most effective channels to acquire monthly individual donors is through UNICEF professional fundraisers from external TM and F2F agencies.

The position of Fundraising Officer (Donor Acquisition) at the NOB level in the section of Private Sector Fundraising & Partnerships, Malaysia Country Office, reports to the Fundraising Specialist at the NOC level.

Your role as a UNICEF Donor Acquisition officer is vital in supporting humanitarian programmes for Children. You will play a key role in leading the acquisition of regular giving donors via external agencies. We have an ambitious plan to double our donor base within three to four years. You will be responsible for managing and developing donor acquisition plans to maximize both the quantity and the average lifetime value of new regular giving donors. So join us and be a champion for Children!

Summary of key functions/accountabilities

- Manage F2F agency partners

- Manage Telemarketing programmes for ‘cold’ donor acquisition

- Oversee telemarketing to reactivate lapsed donors collect/convert warm leads

- Lead other initiatives to develop new opportunities, especially within mass media channels

- Support in-house F2F as relevant

- Lead efficient and timely procurement and invoice processing.

Manage F2F and Telemarketing agency partnersand campaigns (cold and warm)

- Organise and chair monthly meetings with agency partners to ensure their ongoing commitment to providing high volumes of quality donors to UNICEF

- Identify ways for agencies to improve performance, and ensure implementation

- Review and negotiate agency contracts with UNICEF’s procurement policies, retaining agencies with good performance and identifying/appointing new agencies over time

- Agree campaigns and content required by agency to maximise results – ensuring the provision of relevant support from MCO

- Ensure smooth data flow from agencies to MCO and smooth reporting from UNICEF to agencies

-Identify opportunities to utilise new data and affinity partnerships from potential new partners

- Secure new initiatives to expand the volume of donors being recruited for MCO and ensure smooth and effective set-up of new activities

- Monitoring results, analyzing campaigns, reporting, and making informed decisions

Support in-house F2F as relevant

- Identify opportunities to help MCO’s in-house F2F team recruit more donors with a higher life-time-value

- Monitoring results, analyzing campaigns, reporting, and making informed decisions

Lead other initiatives to develop new opportunities, especially within mass media channels

- Identify opportunities to develop new fundraising activities

- Drive the realization and smooth delivery of these opportunities

- Ensure that all relevant data and reporting needs are established and successfully implemented

Lead efficient and timely procurement and invoice processing

- Verify all cash disbursement, invoices and ensure timely processing of payment for all acquisition activities

- Ensure all TM and F2F related contracts are updated, and the contract terms is aligned with fundraising targets/ objectives

Perform other reasonably related duties as assigned by the Fundraising Specialist.

To qualify as an advocate for every child you will have...<%2