Fund Raising Associate (F2F Agencies) GS-7, Mexico City, Mexico (Temp Appointment)

Contract

This is a G-7 contract. This kind of contract is known as General Service and related categories. It is normally only for nationals. It usually requires 7 years of experience, depending on education.

Salary

The salary for this job should be more than 3,160 USD.

Please keep in mind that the salary displayed here is an estimation by UN Talent based on the location and the type of contract. It may vary depending on the organization. The recruiter should be able to inform you about the exact salary range. In case the job description contains another salary information, please refer to this one.

UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.

And we never give up.

For every child,

The fundamental mission of UNICEF is to promote the rights of every child, everywhere, in everything the organization does — in programs, in advocacy and in operations. The equity strategy, emphasizing the most disadvantaged and excluded children and families, translates this commitment to children’s rights into action. For UNICEF, equity means that all children have an opportunity to survive, develop and reach their full potential, without discrimination, bias, or favouritism. To the degree that any child has an unequal chance in life — in its social, political, economic, civic, and cultural dimensions — her or his rights are violated. There is growing evidence that investing in the health, education, and protection of a society’s most disadvantaged citizens — addressing inequity — not only will give all children the opportunity to fulfil their potential but also will lead to sustained growth and stability of countries. Therefore, the focus on equity is so vital. It accelerates progress towards realizing the human rights of all children, which is the universal mandate of UNICEF, as outlined by the Convention on the Rights of the Child, while also supporting the equitable development of nations.

MCO’s Fundraising operation focus on pledge where individual donors’ acquisition by F2F plays a key role to sustain the expansion of the fundraising operation in the country.

The growth and consolidation of this important channel (F2F), includes management of F2F agencies and the incorporation of new ones, this requires a professional able to handle the different aspects of the work with F2F agencies, which implies different key performance indicators according, the monitoring of an increased numbers of activities with different timelines, decision taking to ensure an optimum implementation and gathering of different sources of information to compile a unified view of the F2F acquisition strategy and results.

These functions rely on the Fundraising Associate (F2F Agencies) who will directly report to the Fundraising Officer (Acquisition) in charge of driving the acquisition of pledge donors through F2F and TMK.

How can you make a difference?

Under the direct supervision of the Fundraising Officer (Acquisition) and in close collaboration with the different functional areas of the Individual Giving Team, this post assist in the development, implementation, and evaluation of Fundraising activities through external F2F agencies aimed to acquire pledge donors, framed in the Annual Fundraising work plan.

1. Planning and Strategy

• Establish a work plan and timeline for the implementation of operations of the new F2F agencies in the country, considering support from planning, training, and implementation to ensure a correct start-up.
• Together with the acquisition team, follow up on the Face-to-Face program with the specialized agencies.
• Establish a working culture in the F2F program oriented to productivity and quality which will be constantly reviewed with the acquisition team.
• Develop monthly and annual projections of the program, considering human resources plan, travel, expenses, productivity, among others.
• Responsible for analyzing and proposing strategies and tests considering the main indicators of the program such as SPH, average donation, payment rate and attrition.

2. Agency Management

• Responsible for the day-to-day management of Face-to-Face agencies in the different cities ensuring results, as well as adapting to the needs and objectives of the program.
• Implement ongoing training for city coordinators, team leaders and fundraisers.
• Participate in Field training and feedback with fundraisers and team leaders when necessary.
• Ensure the quality of the program in terms of donor cancellations and correct reporting of UNICEF's work, as well as respond to issues in a timely manner.
• Manage a correct implementation of the agencies' street calendar and private venues in coordination with UNICEF's private venues manager as well as the calendar with other NGO's.
• Conduct mystery shopper studies on a regular basis in order to ensure the quality of the information in the field teams.
• Review and control of invoices ensuring a correct reconciliation of what is reported and what is produced, ensuring payment to suppliers in a timely manner.
• Control of the warranty system (if applicable) reporting on time and follow up of recoveries.

3. Relationships

• Responsible for working with the individual acquisition team, particularly the in-house program manager, venues manager and training consultant.
• Constant communication with F2F manager in other countries and regional and/or global office f2f specialist.

The work performed by the Fundraising Associate (F2F Agencies) will positively impact in terms of the expansion and diversification of fundraising channels (more precisely F2F) directly related to the acquisition of new individual donors with a focus on pledge giving. This results in a strengthened fundraising income mix mainly characterized by its sustainability, predictability, and non-conditionality.

To qualify as an advocate for every child you will have…

Education: Completion of secondary education is required, preferably supplemented by technical or university courses in Business Administration, Management, Economics, Social Communication, Marketing, Finance, Social Development, or related social science field will be an asset.

Experience:

At least 7 years of progressively responsible experience preferably in direct sales, public relations, training and coaching, or marketing teams.

Desirable knowledge in fundraising with direct sales strategies such as Face to Face, Telemarketing, or otherwise with corporate donor strategies, foundations, or high-profile donors.

Language Requirements: Fluency in Spanish and proficient in English is required

For every Child, you demonstrate...

UNICEF's values of Care, Respect, Integrity, Trust, and Accountability (CRITA).

The UNICEF competencies required for this post are...

Core Competencies:

• Demonstrates Self Awareness and Ethical Awareness (1)
• Works Collaboratively with others (1)
• Builds and Maintains Partnerships (1)
• Innovates and Embraces Change (1)
• Thinks and Acts Strategically (1)
• Drives to achieve impactful results (1)
• Manages ambiguity and complexity (1)

To view our competency framework, please visit here.

UNICEF is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of the organization.

UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF also adheres to strict child safeguarding principles. All selected candidates will be expected to adhere to these standards and principles and will therefore undergo rigorous reference and background checks. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.

Remarks:

• Only shortlisted candidates will be contacted and advance to the next stage of the selection process.
• Non-Mexican candidates must be in possession of an existing Mexican FM3 visa or be a Mexican permanent resident/citizen.