Fund Raising Associate - Donor Journey Experience (GS-6 Temporary Appointment)

Contract

This is a G-6 contract. This kind of contract is known as General Service and related categories. It is normally only for nationals. It usually requires 6 years of experience, depending on education.

Salary

The salary for this job should be more than 3,065 USD.

Please keep in mind that the salary displayed here is an estimation by UN Talent based on the location and the type of contract. It may vary depending on the organization. The recruiter should be able to inform you about the exact salary range. In case the job description contains another salary information, please refer to this one.

The fundamental mission of UNICEF is to promote the rights of every child, everywhere, in everything the organization does — in programs, in fundraising, in advocacy and in operations. The equity strategy, emphasizing the most disadvantaged and excluded children and families, translates this commitment to children’s rights into action. For UNICEF, equity means that all children have an opportunity to survive, develop and reach their full potential, without discrimination, bias or favoritism. To the degree that any child has an unequal chance in life — in its social, political, economic, civic and cultural dimensions — her or his rights are violated. There is growing evidence that investing in the health, education and protection of a society’s most disadvantaged citizens — addressing inequity — not only will give all children the opportunity to fulfill their potential but also will lead to sustained growth and stability of countries. This is why the focus on equity is so vital. It accelerates progress towards realizing the human rights of all children, which is the universal mandate of UNICEF, as outlined by the Convention on the Rights of the Child, while also supporting the equitable development of nations.

UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.

And we never give up.

For every child, hope

Under the close supervision and guidance of the Retention Officer and the general supervision of the Individual Donor Officer, the incumbent assists in the planning, implementation and monitoring of the donor retention and cultivation strategy in accordance with Private Sector Fundraising objectives (PSFR).

How can you make a difference?

Implements the experience plans for donors.

• Implement, develop and monitor the communication cycles with our donors and improve them where needed, aiming at increasing retention, with a fundraising point of view.
• Executes the implementation of the retention plan, especially the line and the circle model.
• Effectively implements and coordinates telemarketing, digital or any other retention and cultivation campaigns defined in the PSFR Annual Plan, in every variety of operation, be it in house, outsourced or under a partnership.
• Collects data from different sources and prepares the communication pieces for the donors, always considering a donor centric experience.
• Creates and adapt materials for multiple channels and for different segments of donors.
• Integrates the donor experience to all the activities and areas of the individual giving team

Performs regular monitoring and evaluation reports about donor experience to ensure maximum impact and continuous improvement of individual fundraising efforts, sharing results and reports on a timely basis.

• Monitors and provides feedback to the management, of the performance of the donor experience retention and cultivation actions.
• Monitors and prepares reports for the supervisor of the agreed performance indicators to drive more efficient management and accountability for results.
• Researches, synthesizes and compiles qualitative and quantitative data and information to facilitate the preparation of reports, objectives, activities, etc.

Carries out administrative tasks and responsibilities effectively.

• Provides technical support to search and evaluate potential suppliers, prepares terms of reference for quotations and follows up on the processes.
• Monitors contracts, budgets and financial expenditures of the acquisition section, ensuring compliance with UNICEF rules and regulations, keeping supervisor informed and advised on actions for decision/follow up.

To qualify as an advocate for every child you will have…

• Completion of Secondary School. Technical and/or University level in marketing, publicity, journalism, public relationships, communication and/or business administration will be an asset.
• A minimum of Six years of practical progressive working experience in customer user experience, marketing, publicity, communication, or fundraising areas. Practical experience in salesforce marketing cloud will be an asset.
• Developing country work experience and/or familiarity with emergencies is considered an asset.
• Fluency in English and Spanish is required. Excellent communication and writing skills in Spanish is required.

For every Child, you demonstrate...

UNICEF’s Core Values of Care, Respect, Integrity, Trust and Accountability (CRITA) underpin everything we do and how we do it. Get acquainted with Our Values Charter: https://uni.cf/UNICEFValues

UNICEF competencies required for this post are…

(1) Builds and maintains partnerships (2) Demonstrates self-awareness and ethical awareness (3) Drive to achieve results for impact (4) Innovates and embraces change (5) Manages ambiguity and complexity (6) Thinks and acts strategically (7) Works collaboratively with others.

During the recruitment process, we test candidates following the competency framework. Familiarize yourself with our competency framework and its different levels: competency framework here.

UNICEF is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of the organization.

We offer a wide range of benefits to our staff, including paid parental leave, breastfeeding breaks and reasonable accommodation for persons with disabilities. UNICEF strongly encourages the use of flexible working arrangements.

UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF also adheres to strict child safeguarding principles. All selected candidates will be expected to adhere to these standards and principles and will therefore undergo rigorous reference and background checks. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.

Remarks:

This is a Temporary Appointment with a maximum of 2 years contract.

Salary Estimator Tool - This tool enables you to calculate an estimate of the various elements of your salary and provides you with an overview and estimate, so you can better understand your finances and plan for future assignments.*

*While UNDP makes every attempt to ensure that information is up-to-date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

UNICEF’s active commitment towards diversity and inclusion is critical to deliver the best results for children. For this position, eligible and suitable diversity profile are encouraged to apply.

Only shortlisted candidates will be contacted and advance to the next stage of the selection process.

UNICEF appointments are subject to medical clearance. Issuance of a visa by the host country of the duty station, which will be facilitated by UNICEF, is required for IP positions. Appointmentsare also subject to inoculation (vaccination) requirements, including against SARS-CoV-2 (Covid). Government employees that are considered for employment with UNICEF are normally required to resign from their government before taking up an assignment with UNICEF. UNICEF reserves the right to withdraw an offer of appointment, without compensation, if a visa or medical clearance is not obtained, or necessary inoculation requirements are not met, within a reasonable period for any reason.