Fund Raising Associate (Database) GS-6, Mexico City, Mexico (Temp Appointment)

Contract

This is a G-6 contract. This kind of contract is known as General Service and related categories. It is normally only for nationals. It usually requires 6 years of experience, depending on education.

Salary

The salary for this job should be more than 2,548 USD.

Please keep in mind that the salary displayed here is an estimation by UN Talent based on the location and the type of contract. It may vary depending on the organization. The recruiter should be able to inform you about the exact salary range. In case the job description contains another salary information, please refer to this one.

UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.

And we never give up.

For every child,

The fundamental mission of UNICEF is to promote the rights of every child, everywhere, in everything the organization does — in programmes, in advocacy and in operations. The equity strategy, emphasizing the most disadvantaged and excluded children and families, translates this commitment to children’s rights into action. For UNICEF, equity means that all children have an opportunity to survive, develop and reach their full potential, without discrimination, bias or favoritism. To the degree that any child has an unequal chance in life — in its social, political, economic, civic and cultural dimensions — her or his rights are violated. There is growing evidence that investing in the health, education and protection of a society’s most disadvantaged citizens — addressing inequity — not only will give all children the opportunity to fulfill their potential but also will lead to sustained growth and stability of countries. This is why the focus on equity is so vital. It accelerates progress towards realizing the human rights of all children, which is the universal mandate of UNICEF, as outlined by the Convention on the Rights of the Child, while also supporting the equitable development of nations.

The fundraising operation in the Individual´s area has been focused on pledge acquisition and has increased in the last years with an average of 15,000 donors annually. PFP expects to keep increasing at a double rate in coming years.

The number of suppliers (F2F Agencies, Call Centers, Online Payment Gateways, etc.) doing donor acquisition has increased in numbers with a subsequent growing complexity in terms of database management. The inclusion of security measures in hand with new standards required by UNICEF made these processes even more sophisticated.

The payment processes for local fundraising purposes also increased in the last 5 years, which makes more demanding and diverse the bank/credit card transaction activities.

The evolution of fundraising analysis and reports constantly developed by UNICEF made the database management and user support more complex and demanding.

Until 2021, all these operations and responsibilities falls in one person, the fundraising database officer.

How can you make a difference?

Under the direct supervision of the Fundraising Officer (Database) and in close collaboration with the different functional areas of the PFP team, this post undertakes the administration, reporting, analysis and control the well-functioning of the donor´s database. Ensures timely and efficient processing in the generation of data, reports and real-time monitoring dashboards for decision making related to the achievement of fundraising objectives in the Mexico Country Office as well as back-up support in key activities related to the processing of donor payments and administration of our CRM.

• Facilitating the development of real time dashboards and KPI´s reports oriented to decision making for the PFP area using UNICEF databases, and business intelligence tools such as SQL, Tableau, Power BI , DAX, Phyton, R among others.
• Carrying out regular interaction with PFP Individual´s team members to facilitate requests and coordinate technical solutions related to the database administration.
• Support and training to colleagues and agency users who have access to UNICEF databases. Training might involve showing other users how to access and retrieve information throw SQL queries and filters using fundraising systems.
• Monitoring and tracking the correct data import of donor records between UNICEF and selected suppliers such as Face to Face Agencies, Call Centers, and Online Payment Gateways.
• Supports the fundraising section in processing credit/debit card charges of individual donors (pledge and one-off givers)
• Helping in design, development and integrations with other software packages and database systems using API´s.
• Assistance in documenting Standard Operation Procedures for fundraising activities that involve donor systems and data management.
• Develop, test, modify and recommend improvements to donor database software, tools, and its services.
• Ensuring the timely and accurate segmentations of the database according to different criteria to allow the implementation of specific campaigns targeted to defined donor groups.

To qualify as an advocate for every child you will have…

Providing full support to database and data administration will maintain the efficiency of donor management, maximizing donor retention and allowing PFP to raise higher income. The business intelligence generated throw donor´s data helps us understand them better, cultivate them efficiently, and ensure their long-term commitment to our mission. In this sense, detailed and accurate use of information lead us to correct decision-making in fundraising strategies which has a direct impact on the generation of resources to finance UNICEF´s programs.

Education: Completion of secondary education is required, preferably supplemented by technical or university courses related to the field of work in computer sciences or database administration.

Experience:

• A minimum of 6 years of progressively responsible experience preferably in database management and administration work experience is required. Fundraising experience is an asset.
• 2 years of experience in program coding using SQL and proven skills in developing real-time analysis reporting using data visualization tools is an asset.
• Experience in business analytics or business intelligence in a high transaction-volume environment.
• Knowledge of web programming languages and API integrations will be an asset.

Language Requirements:

• Fluency in Spanish and proficient in English is required

For every Child, you demonstrate...

UNICEF's values of Care, Respect, Integrity, Trust, and Accountability (CRITA).

The UNICEF competencies required for this post are...

Core Competencies:

• Demonstrates Self Awareness and Ethical Awareness (1)
• Works Collaboratively with others (1)
• Builds and Maintains Partnerships (1)
• Innovates and Embraces Change (1)
• Thinks and Acts Strategically (1)
• Drives to achieve impactful results (1)
• Manages ambiguity and complexity (1)

To view our competency framework, please visit here.

UNICEF is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of the organization.

UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF also adheres to strict child safeguarding principles. All selected candidates will be expected to adhere to these standards and principles and will therefore undergo rigorous reference and background checks. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.

Remarks:

• Only shortlisted candidates will be contacted and advance to the next stage of the selection process.
• Non-Mexican candidates must be in possession of an existing Mexican FM3 visa or be a Mexican permanent resident/citizen.