Foreign Service Limited Opportunity: Program Officer (Client Services Officer), Bureau for Inclusive Growth, Partnerships, and Innovation, Gender Equality and Women’s Empowerment Hub (IPI/Ge

Serve as a Program Officer within IPI integrating technical expertise.

This opening expired 1 year ago. Do not try to apply for this job.

USAID IPI - USAID Bureau for Inclusive Growth, Partnerships, and Innovation

Open positions at USAID IPI / Open positions at USAID
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Application deadline 1 year ago: Friday 3 May 2024 at 12:00 UTC

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Overview

Serve as a Program Officer within IPI integrating technical expertise.

You have:

  • Must be a U.S. citizen.
  • Must be able to obtain and maintain a Secret security clearance.
  • Candidates are required to submit a cover letter expressing interest and clearly addressing the stated requirements for the position.
  • Candidates must include the months, years, and the number of hours worked per week for each position listed in their resume/CV.
  • At least three professional references must be provided by candidates.
  • Agency: U.S. Agency for International Development (USAID)
  • Organization: Bureau for Inclusive Growth, Partnerships, and Innovation, Gender Equality and Women’s Empowerment Hub (IPI/GenDev)
  • Open Period: April 22, 2024 – May 3, 2024
  • Location of Position: Washington, DC
  • Remote/Telework: Telework four days per pay period (two days per week). The position is not remote eligible.
  • Appointment Type: This is an excepted service, time-limited appointment that is not to exceed five years; may be considered for further extension for a maximum of nine years.
  • Salary: $132,860 – $191,900 (annually)
  • Number of Vacancies: One

Description of Organization: This position is located within IPI. The incumbent serves as a Program Officer (Client Services Officer) within IPI. IPI integrates technical expertise with values-driven, cross-cutting priorities and modern approaches to the way USAID performs its work. It provides client-centered technical services to USAID’s Missions worldwide; supports programming to innovate, learn, and address emerging issues; and provides technical leadership within the Agency and externally to enhance development impact.

Commitment to Diversity and Inclusion: All IPI employees are measured on how they foster a climate of respect in interactions with others, value differing perspectives, and treat others in a fair, equitable, and culturally sensitive manner. All employees are expected to adhere to Equal Employment Opportunity (EEO) policies and value diversity and inclusion in performing everyday duties and responsibilities.

For more information about the position, please see Attachment 1 below.

Conditions of Employment:

  • Must be a U.S. citizen. Candidates must indicate whether they are a U.S. citizen. If citizenship is not stated, the application will not be considered; and
  • Must be able to obtain and maintain a Secret security clearance.

Required Documents:

  • Cover Letter: Candidates are required to submit a cover letter expressing interest and clearly addressing the stated requirements for the position;
  • Resume/CV: Candidates must include the months, years, and the number of hours worked per week for each position listed; and
  • References: At least three professional references.

Other Applicable Documents:

  • Veteran’s Preference: Applicants claiming Veteran’s Preference must submit all appropriate documentation (DD-214, Service Disability Letter, Certificate of Release or Discharge from Active Duty, etc.); and
  • Political Appointee: Applicants serving as a current/former political appointee must submit all appropriate documentation (SF-50s, appointment letter, etc.).

Please submit your application package to IPIFSLJobs@usaid.gov with the subject line: “FSL APPLICATION PACKAGE: Program Officer (Client Services Officer), at grade FSL-02, Announcement Number: IPI_836/FLD157.” Application submissions are required by 11:59 p.m. EDT, May 3, 2024. Packages not submitted by the deadline with the specified subject line—or incomplete packages—will not receive consideration. This notice may be used to fill additional vacancies, as the workforce needs of the Bureau may change.

Additional resources include:

Any questions concerning this notice may be directed to:

-- Shannon McMillan, IPI/GenDev, smcmillan@usaid.gov

Attachment 1: Program Officer (Client Services Officer), IPI/GenDev - FSL-0343-02

Potential interview questions

Can you describe a time when you had to manage a client service issue? This question assesses your problem-solving and customer service skills. Provide specific examples of the issue, your actions, and the outcome.
How do you prioritize your tasks when working on multiple projects? The interviewer wants to understand your time management skills. Pro members can see the explanation.
Explain how you contribute to fostering a climate of respect and inclusion in a diverse workplace. Pro members can see the explanation. Pro members can see the explanation.
What strategies do you use to adapt to new and emerging issues in program management? Pro members can see the explanation. Pro members can see the explanation.
Describe a successful program you managed from inception to implementation. Pro members can see the explanation. Pro members can see the explanation.
Added 1 year ago - Updated 2 months ago - Source: usaid.gov