For internals only : ICLA Digital Transformation Technical Officer

Contribute to design, testing, and rollout of digital solutions.

This opening expired 2 years ago. Do not try to apply for this job.

NRC - Norwegian Refugee Council

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Application deadline 2 years ago: Friday 15 Dec 2023 at 11:31 UTC

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Overview

Contribute to design, testing, and rollout of digital solutions.

You have:

  • Experience in the design and implementation of digital solutions.
  • Knowledge of legal aid programs and processes.
  • Ability to work with various stakeholders.
  • Familiarity with content management systems.

Contract

This is a Professional contract, Grade 6 (NRC) contract. More about Professional contract, Grade 6 (NRC) contracts.

We are looking for an internal national ICLA Digital Transformation Technical Officer (TO) who will contribute to the design, testing and roll out of digital solutions, in particular ICLA Kobli platform. The Technical Officer will be responsible for the day-to-day implementation of ICLA digital activities at national level and will contribute to the further development and implementation of Kobli components and digital pilots.

Background

The ICLA - Information, Counselling and Legal Assistance programme delivers legal aid in Ukraine to internally displaced and conflict-affected persons on legal identity, IDP registration, housing, land and property (HLP), employment law and procedures and access to essential services. Capacity building initiatives with key stakeholders are also implemented to strengthen the institutional response on legal protection.

NRC ICLA has embarked on a digital transformation journey where information and communication technology play an increasingly important role in the provision of legal services to project participants. In June 2023, NRC ICLA launched Kobli in Ukraine, a digital platform that includes a content management component, for the delivery of updated and timely information on legal protection issues, a user portal and a legal case management system.

Potential interview questions

Can you describe a successful digital project you have managed? This assesses your project management and digital transformation experience. Detail your role, the project objectives, and the outcomes achieved.
How do you prioritize tasks when working on multiple digital solutions? This tests your organizational and prioritization skills in digital projects. Pro members can see the explanation.
Can you give an example of how you engaged stakeholders in a project? Pro members can see the explanation. Pro members can see the explanation.
What challenges have you faced in implementing digital solutions, and how did you overcome them? Pro members can see the explanation. Pro members can see the explanation.
How do you ensure that digital solutions meet user needs? Pro members can see the explanation. Pro members can see the explanation.
Added 2 years ago - Updated 1 year ago - Source: nrc.no