Food Assistance Information & Reporting Officer (FAIRO)

Lead food and cash assistance information management to ensure compliance and effectiveness.

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WVI - World Vision International

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Overview

Lead food and cash assistance information management to ensure compliance and effectiveness.

You have:

  • Experience in food and cash assistance information systems like ITS, LMMS, LESS, and PartnerConnect.
  • Proven experience in donor reporting and compliance with timely submissions of reports.
  • Knowledge of warehouse management practices and logistics operations.
  • Strong data quality assurance practices and archiving methods.
  • Ability to manage and supervise teams effectively, focusing on capacity building.

With 75 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.

Come join our 33,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories!

Employee Contract Type:

Local - Fixed Term Employee (Fixed Term)Job Description:

Goal 1: Food and Cash Assistance Information Management

Key Responsibilities

Lead management of food and cash assistance information using ITS, LMMS, LESS, and PartnerConnect to ensure full traceability of commodities and cash from receipt to final distribution.

Milestones

  • ITS, LMMS, and LESS are configured and operational for all active projects
  • All commodity receipts, dispatches, and distributions captured accurately in systems
  • Cash-based assistance data entered and validated monthly
  • Regular reconciliation between system data and field records
  • System issues identified, logged, and resolved in coordination with support teams
  • Monthly system performance checks conducted

Goal 2: Donor Reporting and Compliance

Key Responsibilities Ensure timely and compliant submission of all WFP food and cash assistance reports through PartnerConnect, aligned with Field Level Agreements.

Milestones

  • Monthly Forms 3, 4, and 6 prepared and submitted by the 5th of each month
  • Commodity Summary Statement (CSS) and Cash Transfer Summary Statement prepared monthly
  • CSS and Forms 4 reconciled and verified before submission
  • PartnerConnect reports validated and submitted on time
  • Follow-up on WFP feedback and verification comments
  • Reporting calendar shared and monitored with project teams

Goal 3: Warehouse and Logistics Oversight

Key Responsibilities Provide information and reporting oversight for warehouse and logistics operations, supporting Warehouse Supervisors to maintain accurate and compliant records.

Milestones

  • Monthly warehouse stock reports reviewed and validated
  • Physical inventory conducted jointly with Warehouse Supervisors
  • Warehouse inspection and spot-check visits are conducted regularly
  • Loss, damage, and claims reports prepared and followed up on
  • Dispatch and receipt documentation reviewed for accuracy
  • Variances identified and corrective actions tracked

Goal 4: Financial Documentation and Invoice Management

Key Responsibilities Support timely preparation, submission, and tracking of invoices and financial documentation related to food and cash assistance.

Milestones

  • Monthly invoiceable costs identified with the Finance and Project Manager
  • Invoice packages compiled with complete supporting documents
  • Invoices submitted to WFP within agreed timelines
  • Invoice tracker updated and shared with management regularly
  • Follow-up conducted on pending or delayed invoices
  • Coordination meetings held with Finance on reconciliation issues

Goal 5: Data Quality, Archiving, and System Integrity

Key Responsibilities Ensure high data quality standards, secure system backups, and compliant archiving of food and cash assistance documentation.

Milestones

  • Monthly data quality checks conducted across systems
  • Regular ITS and LMMS backups completed and labelled
  • Digital archives maintained on WVSS SharePoint
  • Physical files archived securely at Tonj North Office
  • File indexing and labelling updated regularly
  • Audit readiness checks are conducted periodically

Goal 6: People Management, Supervision, and Capacity Building (FAIRA and Warehouse Supervisors)

Key Responsibilities Provide direct supervision to FAIRA and functional oversight to Warehouse Supervisors to strengthen reporting, systems use, and compliance.

Milestones

  • Clear roles and reporting lines established for FAIRA and Warehouse Supervisors
  • On-the-job training provided on ITS, LMMS, LESS, and PartnerConnect
  • Monthly performance check-ins conducted
  • Field mentoring and supportive supervision conducted
  • Capacity gaps identified and addressed
  • Performance feedback documented and followed up on

See the attached JD

Applicant Types Accepted:

Local Applicants Only

Potential interview questions

Can you describe your experience with food assistance information systems and how you have utilized them in your past roles? This question assesses your familiarity with key information management systems used in food assistance programs. Highlight specific systems you have worked with and your role in their implementation or management.
How do you ensure accuracy in donor reporting and compliance with submission timelines? The interviewer wants to see your approach to managing reporting deadlines and ensuring data integrity. Pro members can see the explanation.
Describe a situation in which you identified a data quality issue. What steps did you take to resolve it? Pro members can see the explanation. Pro members can see the explanation.
What experience do you have in managing warehouse operations and logistics? Pro members can see the explanation. Pro members can see the explanation.
Explain how you have supported capacity building in your teams. Pro members can see the explanation. Pro members can see the explanation.
How do you handle multiple priorities and tight deadlines in your work? Pro members can see the explanation. Pro members can see the explanation.
Can you give an example of a successful project you managed related to cash assistance? Pro members can see the explanation. Pro members can see the explanation.
What processes do you use to ensure compliance with financial documentation requirements? Pro members can see the explanation. Pro members can see the explanation.
Added 4 months ago - Updated 4 months ago - Source: wvi.org