Fixed-Term Appointment: Programme Assistant (Relationship Management Systems), GS-5 Level, Ha Noi, Viet Nam (for Vietnamese Nationals)

Contract

This is a G-5 contract. This kind of contract is known as General Service and related categories. It is normally only for nationals. It usually requires 5 years of experience, depending on education.

Salary

The salary for this job should be more than 1,397 USD.

Please keep in mind that the salary displayed here is an estimation by UN Talent based on the location and the type of contract. It may vary depending on the organization. The recruiter should be able to inform you about the exact salary range. In case the job description contains another salary information, please refer to this one.

UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.

And we never give up.

For every child, fair chance...

UNICEF Viet Nam is one of more than 190 offices of the United Nations Children’s Fund globally and part of the United Nations system in Viet Nam working in close collaboration with all UN agencies in the country. Guided by the Convention on the Rights of the Child, UNICEF has a universal mandate to promote and protect the rights of all children, everywhere – especially those hardest to serve and most at risk.

More information on what we do in Vietnam is available at: https://www.unicef.org/vietnam/

We are looking for a passionate Program Assistant (Relation Management System), based in Hanoi.

How can you make a difference?

You will support the Partnerships and Resource Mobilization (PARMO) office in its use of the relationship management systems and processes to achieve the goal of maximizing the number of global partnerships, business for results for children, and new supporters acquired and the related net income, as part of the implementation of the UNICEF resource mobilization workplan in the Viet Nam Country Office (VCO) to support programme goals for children in Viet Nam.

Along with other administrative tasks, you will be responsible for administrating the CRM as it is developed into a significant database, ensuring data accuracy and interacting with other teams in the processing of CRM related transactions.

Key functions/accountabilities:

- Support the maintenance of data structures, and models to facilitate constant improvements in analysis and insights leading to better use of the CRM, including database integrity by ensuring data is complete, secure and reports are duly reconciled.

- Work with volunteers in the Planning Committee to perform data analysis and reporting and other relevant activities in support of optimizing opportunities.

- Support the relevant manager in the delivery of reports and analysis which may include tactical, day to day reporting, and strategic analytical reports driving longer term decision making.

- Collaborate with relevant internal and external partners to ensure appropriate management and security of the information under your care.

- Manage and perform the analysis of collected stakeholder data and information and preparation of progress monitoring reports.

- Work closely with PARMO colleagues across sub-sections as well as communication and finance teams.

- Support colleagues in PARMO to revise relevant the standard operating procedures.

- Adhere to UNICEF policies, procedures, audit requirements and compliance guidelines such as data privacy and PCI-DSS.

- Provide relevant background research for colleagues in support of their use of the CRM.

To qualify as an advocate for every child you will have…

- Education: Completion of secondary education, preferably supplemented by technical or university courses in Information Technology, Mathematics, Marketing, Business Administration or closely related fields.

- Experience: a minimum of five years of progressively responsible administrative or clerical work experience; relevant experience in the field of data analysis, data management, and process management is preferred. Experience with Salesforce and / or other donor management systems an asset.

- Language Requirements: Fluency in English is required.

Skills required/ desirable:

- Mathematical ability.

- Ability to analyze, model and interpret data in a visual way for end users to understand.

- Problem-solving and communication skills.

- A methodical and logical approach.

- Ability to understand and present complex data analysis in an easy-to-understand format.

Desired technical knowledge

- Expertise in reports / analytical / data visualization packages such as PowerBI, Tableau, Cognos.

- Knowledge of SQL / data management.

For every Child, you demonstrate…

UNICEF's values of Care, Respect, Integrity, Trust, and Accountability (CRITA).

Competencies

- Demonstrates Self Awareness and Ethical Awareness (1)

- Works Collaboratively with others (1)

- Builds and Maintains Partnerships (1)

- Innovates and Embraces Change (1)

- Thinks and Acts Strategically (1)

- Drive to achieve impactful results (1)

- Manages ambiguity and complexity (1)

To view our competency framework, please visit here.

Click here to learn more about UNICEF’s values and competencies.

What we can offer you? Our staff are offered attractive salary and excellent package of benefits:

Pension benefits: You will become a participant in the United Nations Joint Staff Pension Fund (https://www.unjspf.org)

Health insurance scheme: You and your eligible dependents will be covered by the UN Medical Insurance Plan (https://www.un.org/insurance/plans/medical-insurance-plan-mip)

Professional Development: The encouragement of professional development for all staff is one of UNICEF’s core values and we put this into practice through various services and initiatives. You will have different learning opportunities to strengthen your skills and competencies.

Be part of the United Nations: As an International organization that is part of the United Nations system, you will be considered an International Civil Servant and you will have career opportunities inside and outside the country.

Quality working conditions:

- The workplace and working conditions are a huge asset for all UNICEF employees. Our staff are working in the Green One UN House- the first building in Viet Nam to be awarded gold LOTUS certification from the Viet Nam Green Building Council for efficient and environmentally sustainable use of resources and operations.

- We offer a wide range of benefits to our staff, including paid parental leave, breastfeeding breaks and reasonable accommodation for persons with disabilities. UNICEF strongly encourages the use of flexible working arrangements.

Qualified candidates are kindly requested to apply and upload the following documents to the assigned requisition in UNICEF Vacancies:

https://www.unicef.org/about/employ/

1. Letter of Interest
2. CV/UN Personal History Form P 11 form.doc

UNICEF is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of the organization.

UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF also adheres to strict child safeguarding principles. All selected candidates will be expected to adhere to these standards and principles and will therefore undergo rigorous reference and background checks. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.

Remarks:

Mobility is a condition of international professional employment with UNICEF and an underlying premise of the international civil service.

UNICEF only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU) / United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed at http://www.whed.net/

Only shortlisted candidates will be contacted and advance to the next stage of the selection process.

This position is not considered an elevated risk role. However, UNICEF reserves the right to conduct further vetting/assessment within the scope of child safeguarding as appropriate.

https://vietnam.un.org/en/86207-announcement-time-hire-un-agencies-viet-nam-national-positions