Finance and Administration Officer - 1 year Mat Cover
Support day-to-day operations of the delegation including welcome services and procurement.
Overview
Support day-to-day operations of the delegation including welcome services and procurement.
You have:
- High school diploma or equivalent training.
- Five years’ experience in a secretarial position, preferably within the ICRC.
- Excellent command of English and/or good command of French (Diplôme approfondi de langue française level C1) depending on work location; other languages an asset.
- Computer skills, including Microsoft Office suite, SharePoint and IBM Lotus Notes.
Contract
This is a ICRC - Open-ended contract. More about ICRC - Open-ended contracts.
Reports to (role)
- Finance and Administration Manager
What we do
The International Committee of the Red Cross (ICRC) works worldwide to provide protection and humanitarian assistance to people affected by conflict and armed violence. We take action in response to emergencies and, at the same time, promote respect for international humanitarian law. We are an independent and neutral organisation, and our mandate has been confirmed in the Geneva Conventions of 1949. We work closely with National Red Cross and Red Crescent Societies and with their International Federation in order to ensure a concerted, rational and rapid humanitarian response to the needs of the victims of armed conflict or any other situations of violence. We direct and coordinate the international activities conducted in these situations.
Digital transformation is profoundly impacting armed conflict and humanitarian action. The ICRC Delegation for Cyberspace and Global Cyber Hub was set up to help the ICRC navigate challenges, risks, and opportunities for the organization’s identity and perception as a neutral, impartial and independent humanitarian actor and its capacity to deliver on its mandate in the digital age. With its R&D identity and expertise, the Delegation connects to internal initiatives and efforts to adapt to an increasingly digital world, to anchor that work squarely in and at the service of field operations and affected people, and to support a principled digital transformation. This includes proximity, do-no-harm and confidentiality in its use of digital technology, and strengthening ICRC capacity to integrate the cyber/digital dimension in its operations and its response to people’s needs. This is essential to gain and preserve the trust of affected people as well as interlocutors, to continue to access affected areas, to ensure that affected people access essential humanitarian services, and to ensure the acceptance and safety of its staff.
Purpose
Working under the supervision of the Finance and Administration Manager, this role is responsible for supporting the smooth running of the day to day operations of the Delegation. It is key in the delivery of support activities focused on facilitating visits and welcome services, premises management, procurement and accounting.
Accountabilities & functional responsibilities
Welcome Services:
· Participates in organising travel and accommodation for staff and guests.
· Interacts with relevant authorities (ministries, consulates, etc.) regarding certificates, visas, permits, registration, etc.
· Keeps all appropriate databases up to date on staff members, missions and other travel, document validity.
· Organizes Welcome files, business cards, briefing programmes and tours of the delegation for new arrivals.
· Assists with organizing seminars, training sessions and workshops; liaises with internal and external contacts and service providers.
Premises Management:
· Participates in determining accommodation and office-space needs and identifies premises accordingly.
· Coordinates proper maintenance of all premises and infrastructure.
· Deals with relevant external contacts, service providers and suppliers. Coordinates maintenance work carried out by external contractors.
Procurement / Logistics:
· Orders or purchases any necessary material and supplies.
· Implements procedures in compliance with financial, logistical and safety procedures.
· Is in charge of vehicle management.
· Keeps files up to date at all times and guarantees proper filing of relevant supporting documents for future reference, including audits.
Accounting:
· Prepares invoices and liaises with our accountants to ensure accounting entries are regularly posted in the accounting software.Ensures accuracy and completeness of accounting transactions in accordance with financial procedures.
· Participates in monthly closing activities.
· Translates documents into English or French when required
People management responsibilities
No
Scope & impact
- Geographical remit: Global Cyber Hub in Luxembourg
Relationships
- Internally, works under the supervision of the F&A manager and regional Logistics manager, and interacts with all staff members on administration-related matters.
- Externally, interacts with a network of contacts at local level, such as suppliers, under the supervision of the F&A manager
Certifications / Education required
- High school diploma or equivalent training.
- Excellent command of English and/or good command of French (Diplôme approfondi de langue française level C1) depending on work location; other languages an asset.
- Computer skills, including Microsoft Office suite, SharePoint and IBM Lotus Notes.
Professional experience required
- Five years’ experience in a secretarial position, preferably within the ICRC.
Our values
- At the ICRC, we value impact, collaboration, respect, and compassion. We seek candidates who demonstrate behaviors based on these shared values. For more information on the ICRC values, please visit this page.
Additional information
- Location : Luxembourg
- Activity rate : 100%
- Length of assignment : Fixed term - 12 months
- Estimated start date : 15 October 2025
- Application deadline : 14****/09/2025
- Resident Position
Potential interview questions
| Describe a situation where you had to organize travel for staff or guests. | This question assesses your organizational skills and ability to manage logistics effectively. | Provide a specific example of your experience with travel arrangements, including any challenges you faced and how you overcame them. |
| Can you give an example of how you maintained accuracy in accounting tasks? | The interviewer wants to understand your attention to detail and commitment to financial accuracy. | Pro members can see the explanation. |
| How do you prioritize your tasks when managing multiple responsibilities? | Pro members can see the explanation. | Pro members can see the explanation. |
| Tell us about a time you interacted with external suppliers or service providers. | Pro members can see the explanation. | Pro members can see the explanation. |
| What strategies do you use to keep up-to-date databases and files? | Pro members can see the explanation. | Pro members can see the explanation. |
| Have you ever faced a challenge when working under pressure? How did you handle it? | Pro members can see the explanation. | Pro members can see the explanation. |
| How do you ensure confidentiality in your work? | Pro members can see the explanation. | Pro members can see the explanation. |
| What experience do you have with digital tools relevant to this role? | Pro members can see the explanation. | Pro members can see the explanation. |