Field Sponsorship Analyst
Support sponsorship programming and ensure quality implementation and compliance.
Overview
Support sponsorship programming and ensure quality implementation and compliance.
You have:
- Minimum of 2 years of relevant experience in sponsorship management or similar roles.
- Proficient in data management and data protection rules in child sponsorship.
- Strong communication skills in English and Mongolian for correspondence and translation tasks.
- Experience in training staff on sponsorship processes and tools such as SSUI and Horizon Mobile.
- Knowledge of child protection policies and safeguarding practices in sponsorship contexts.
With 75 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.
Come join our 33,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories!
Employee Contract Type:
Local - Fixed Term Employee (Fixed Term)Job Description:
Job title: Field Sponsorship Analyst
Location: Ulaanbaatar, Mongolia
Reports to: Operations and Advocacy Manager
The Field Sponsorship Analyst supports WV Mongolia’s sponsorship strategic goal to ensuring and responsible for providing technical coordination and operational support for sponsorship programming across 2–3 Area Programs, ensuring quality implementation in line with World Vision standards and systems . The role oversees end-to-end sponsorship processes including Sponsorship Business Systems, correspondence translation and quality assurance, rich media quality, and data management to ensure smooth system functionality and compliance with global standards and ongoing support to AP staff on sponsorship-related tasks.
Child and Sponsor Engagement-
30%
- Ensure all sponsor engagement features (correspondence, Sponsorship 3.0 items, CEW, videos, photos, and sponsor requests) are recorded, checked, and processed on time.
- Make sure translations are correct and clear before sending to sponsors.
- Support AP staff to improve the quality of correspondence, photos, videos, and other sponsorship tasks.
- Help develop and review communication materials at FO and AP level.
- Coordinate sponsor visits and make sure all child protection and safeguarding rules are followed.
- Work with GC/RO so all sponsor materials are sent and received within deadlines.
Business Systems and tools-
30%
- Ensure SSUI, Horizon Mobile, Rich Media tools, and other sponsorship systems are working properly and updated according to WVIT standards.
- Report and escalate system issues correctly so AP operations are not interrupted.
- Support pilots, tests, and feedback for new system updates or business rules.
- Provide technical support to AP staff for uploading and sending rich media through approved platforms.
Risk Management-
20%
- Ensure all child data, sponsorship files, and sponsor information are stored securely following WV data protection rules.
- Check child photos, videos, and communication materials to make sure they do not reveal sensitive information.
- Monitor safeguarding and child protection risks in sponsorship tasks and child engagement activities.
- Report any safeguarding concerns immediately through the correct WV channels and support follow‑up with the Safeguarding Lead.
Organizational Capability-
10%
- Provide trainings and support to AP staff, CESS/CC, and volunteers on sponsorship tasks and standards.
- Train staff on SSUI, Horizon Mobile/Desktop, Rich Media, and digital content tools.
- Support AP teams to follow correct sponsorship processes and solve issues on time.
- Help improve and strengthen sponsorship business processes across APs.
Others
10%
- Join and actively contribute on different cross functional teams as required by the line manager/WV Mongolia
- Spend quality time on developing self-capacity on child protection and partnering with other sector integration
- Any other assignment as required by the line manager.
Applicant Types Accepted:
Local Applicants Only
Potential interview questions
| Can you describe your experience in managing sponsorship programs and the results you achieved? | This question assesses your practical experience and its impact on the sponsorship program. | Provide specifics on the programs you've managed, the challenges faced, and the outcomes. |
| How do you ensure compliance with data protection rules in child sponsorship? | The interviewer wants to evaluate your understanding of data protection and safeguarding processes. | Pro members can see the explanation. |
| Describe a time when you had to train staff on new tools or processes. What was your approach? | Pro members can see the explanation. | Pro members can see the explanation. |
| How do you handle discrepancies in sponsorship correspondence? | Pro members can see the explanation. | Pro members can see the explanation. |
| What measures do you take to manage risks in child engagement activities? | Pro members can see the explanation. | Pro members can see the explanation. |
| Can you provide an example of how you've used data to improve sponsorship systems? | Pro members can see the explanation. | Pro members can see the explanation. |
| How do you ensure that translations for sponsors maintain the original intent and clarity? | Pro members can see the explanation. | Pro members can see the explanation. |
| What strategies do you implement to enhance the quality of media used in sponsorship? | Pro members can see the explanation. | Pro members can see the explanation. |