Field Senior Manager - Bekaa

Job Description

The Field Senior Manager leads the IRC’s response efforts in the Bekaa, including all program centers, providing management guidance to ensure efficiency, coverage, and quality programming. As the IRC’s most senior representative in the field under the direct supervision of the Deputy Director-Operations the Field Senior Manager must bring a senior leadership profile with a proven track record in managing emergency and refugee programming. The successful candidate will be confident, eloquent, and organized, able to represent IRC to partners including beneficiaries, donors and community leaders, as well as handle sensitive, complex issues in a diplomatic way that puts the needs of the beneficiaries first.

This includes direct management of field level finance, supply chain, logistics, procurement, administration, Human Resources, safety & security, and IT, while supporting day-to-day management and coordination of program staff. She/ He will be responsible for ensuring the effective and dynamic running of the office, provide guidance for operations and as well as regional coordination and representation within the area of operation. The Senior Field Manager will also lead and accompany field visits done by international donors in managed areas as needed and requested by the DDO. She/he will be reporting to the Deputy Director of Operations and working closely with program managers to ensure that activities evolve in line with IRC’s national and global priorities. The Field Senior Manager possesses excellent interpersonal skills and a collaborative approach, enabling successful partnership with operations and programs to ensure high quality delivery of programs to our beneficiaries.

Major Responsibilities:

Management

- Hold and lead biweekly all staff meetings amongst programs and operational staff whereas minutes to be reported to main office in Beirut for further dissemination to concerned Senior Managers and deputy directors.

- Liaise closely with the finance staff and grants and compliance staff to monitor cash flow, review BVAs and track operational spending. - Coordinate the execution and collection of operational needs assessments and participate in operational budget compilation for the field. This includes contributing to and reviewing expenses to ensure that they are reasonable and plan for sufficient budgets to cover operational needs of the Bekaa field office (s). - Review proposal development processes for the Bekaa Team in cooperation with Deputy Director of Operations, to make sure reasonable and sufficient budget funding is applied to cover operational needs. - In partnership with HR, make recommendations to the Program Senior Managers, Operational Senior Managers and DDO on contract extensions, promotions, and disciplinary and grievance matters. - Ensure that performance evaluations for all staff are conducted on time, and review all evaluations to ensure quality and consistency; for the Bekaa-based program staff, provide input to technical Senior Managers on performance

Safety and Security

- In coordination with the Humanitarian Access and Security coordinator, ensure that the security protocols are followed ensuring the consistent monitoring and analysis of the security environment, and adherence by all staff to the IRC security protocols and procedures. - Ensure that all new staff in the field office are briefed on security procedures and protocols - Ensure prompt reporting of security concerns and safety/security incidents to the Safety and Security senior manager and Deputy Director of Operations in Beirut. - Rigorous enforcement of security policies in the Bekaa Field. - Assist the HASC -Beirut in analyzing the prevailing security situation and in carrying out security risk assessments in the Bekaa Field. - Assist in the drafting of field security management plans, local contingency plans and other procedures as required through providing feed in of situation and potential risks in area. - Assist the HASC to assess security training and orientation needs - Ensure that the IRC premises are always secure. - Take the lead role at field level in Critical Incident Management and incident reporting.

Financial Management

- Supervise the Finance staff in accordance the field management matrix - Responsible for the management of the field office petty cash - Work in coordination with different Ops technical Coordinators to oversee budget expenditures in the Bekaa and ensure they are allowable and allocable accordingly to IRC and donors’ regulations. - Ensure daily cash count is being done. - Ensure that field staff understands and adhere to IRC financial policies and procedures - Ensure compliance with financial policies & procedures within the field office. - Ensure that the finance staff are taking the required trainings to build their capacities - Work with Ops technical Coordinators in preparing budgets and spending plans for the field office. - Liaise with finance as required on cash planning ensuring that the field office has sufficient cash - In collaboration with Ops technical Coordinators, review the monthly BVAs related to the field office and highlight any recoding if needed.

Administration and Facilities, Supply Chain Management & Reporting

- Directly supervise the Procurement Manager and Field Support Manager functions ensuring the deliverables of their teams are met. - Oversee and monitor Procurement and Logistics activities to ensure they are carried out in full compliance with IRC and donor policy and procedures. Immediately notify the Country SCC and DDO of any actual or suspected irregularities or non-compliance. - Provide recommendations to the DDO for procedural or policy changes to enhance Procurement and logistics effectiveness, internal controls or cost efficiencies. - Provide recommendations to the Administration and Facilities Management Unit Coordinator and the DDO on procedural or policies changes to enhance the Facilities Management effectiveness, internal controls, or cost efficiencies. - Ensure spot-checks are done systematically, documented, and reported for all IRC assets, inventory, and equipment. - Ensure timely submission of the monthly Management Report - Ensure all Facilities trackers are updated in full and on time by following up with the Field support Manager. - Ensure all facilities rental contracts are renewed on time and payments issued as per contracts in line with IRC processes and policies. - Lead SC staff meetings to ensure and promote planning for and responsiveness to program needs, improvement in understanding of policy and procedures across the operation team and the development of a motivated and cohesive team. - Liaise with program staff as required, compliance issues, commitment tracking. - Coordinate with Administration and Facilities Unit Coordinator to ensure upkeep and general IRC facilities management. - Supervise stock consumable items such as Offices, Kitchen, and IT supplies.

Technical Quality

- Be part of the development of country strategic direction and planning. - In coordination with the Deputy Director(s) and Technical/Operational Senior Managers, lead on area of operations specific strategy development and operations planning - Provide technical and/or management leadership to all support departments operating from the field offices in accordance with best practice and IRC policy. - Ensures all transactions and systems in the field offices comply with country specific policies as well as IRC Global HR, Finance and Supply Chain guidelines.

Grant Planning & Implementation

- In coordination with different stakeholders, advises on structural transitions associated with a gradual expansion of the field offices and program centers. - Ensures regular field monitoring and notification of any modifications as required.

Staff Management and Development

- Manage and support in the development the field staff. - Support in coach, training, and mentoring staff with the aim of strengthening their technical capacity, exchanging knowledge within the team, and providing professional development guidance - Supervise, and mentor -in coordination with DDO- direct-report staff, including communicating clear expectations, setting performance objectives, providing regular and timely performance feedback, and providing documented semi-annual performance reviews. - Provide constructive feedback and counsel on appropriate career paths and professional development, in coordination with different stakeholders including DDO, HR and other relevant departments. - Promote and monitor staff care and well-being in coordination with the HR department; approve and manage all leave requests to ensure adequate coverage. - Offer leadership support for successful adherence by staff to IRC’s Global HR Operating Policies and Procedures. - Maintain open and professional relations with team members, promoting a strong team spirit and providing oversight and guidance to enable staff to successfully perform in their positions. - Ensure timely completion and submission of monthly timesheets, probations reviews and annual performance reviews.

Coordination and Representation

- Under the guidance of the Deputy Director- Operations, take part in external coordination meetings on behalf of IRC; represent IRC generally with third parties including community and government liaison as necessary. - Prepare and circulate meeting notes and provide briefings to program staff on coordination issues - In line with the IRC response strategy in Lebanon and directly under the guidance of the DDO Develops and maintains effective coordination and long-term relationships with external stakeholders, representing IRC positions, promoting long-term strategy, and resolving problems/conflicts. - Lead coordination between IRC logistics, finance, programs, and grant staff to ensure timely and compliant program activities and expenditures, including active participation in grant opening/closing and review meetings.

Key Working Relationships:

- Position Reports to: Deputy Director of Operations - Position directly supervises: Field Procurement Manager, Field Support Manager, Field HR Officer, and Field Finance Officer. - Indirect Reporting: Field Program Managers

Other Internal and/or external contacts:

- Internal: Deputy Director of Programs, Program Senior Managers, HR Senior Manager, Finance Controller, other Field Senior Managers. - External: Relevant stakeholders, both GO and INGO.

Qualifications

- At least 5 years’ experience working with a humanitarian/ development organization, including significant experience working at field level in complex environments. - Previous substantial experience in at least two of the following fields: Operations Management, Human Resources, Finance, Supply Chain, Logistics, Procurement, Administration, Security. - Familiar with budgeting, spending plans and financial reports. - University degree in related academic discipline. - Strong skills in people management, moderation, conflict resolution and capacity-building. - Previous experience of managing a large team (minimum 20 staff). - Substantial understanding or proven experience of security management in complex and insecure environments. - Interest in humanitarian and refugee issues. - Experience in logistics, procurement, or related field. Familiarity with procurement and rental markets in the project locations strongly desired. - Languages: Fluency in Arabic and high level of written and spoken English (Ability to write clear, well-argued, and high-quality reports). - Proficiency in French desired, but not required. - INGO experience preferred. - Previous experience in field management and coordination will be a considerable asset. - Strong ability to prioritize work under pressure, maintain attention to detail, and coordinate multiple tasks to meet deadlines. - Effective time management and organizational skills. - Excellent interpersonal and problem-solving skills, creativity, and flexibility. Energetic, with great networking and communication skills. - Driver’s license is required and 30% of travel is expected.

Returning National Candidates: We strongly encourage national or returning national candidates to apply for this position. If you are a national of the Country in which this position is based and are currently located outside of your home country and possess over two years of international work experience, the MENA Region has introduced an attractive remuneration package. The package includes competitive compensation, return flight to post, shipping allowance, temporary housing, and a relocation allowance. Certain restrictions may apply. IRC strives to attract, motivate, and retain qualified national staff in our programs.

The IRC and IRC workers must adhere to the values and principles outlined in IRC Way - Standards for Professional Conduct. These are Integrity, Service, and Accountability. In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti Workplace Harassment, Fiscal Integrity, and Anti-Retaliation.