Field Office Coordinator Myanmar Taungoo
Support operational and strategic needs in Taungoo Field Office.
Overview
Support operational and strategic needs in Taungoo Field Office.
You have:
- Knowledge of the context in Southeast Myanmar, particularly on the East Bagon and Kayah
- Knowledge of Myanmar and other major ethnic languages in Southeast Myanmar
- Experience with similar positions in other organizations
- Experience in training and capacity building of teams and staff
- Experience of working with Civil Societies
The Norwegian Refugee Council (NRC) is a global humanitarian organisation helping people forced to flee.
Join us in assisting millions of people in areas where others cannot, tackling some of the world's most dangerous and difficult crises. Bring your skills and dedication to an organisation recognised for providing high quality aid and for defending the rights of refugees and internally displaced people.
At NRC, we give responsibility to employees at all levels and foster professional growth and innovative teams. You can expect a supportive culture and an open dialogue with management. We are committed to diversity, equity and inclusion.
Together, we save lives and rebuild futures.
Safeguarding is central to NRC’s work. We expect all employees to:
• treat everyone with respect and dignity
• contribute to building a safe environment for all
• never engage in any form of exploitation, harassment and specifically sexual exploitation, abuse and sexual harassment (SEAH)
• always report. NRC has a zero-tolerance approach to inaction against exploitation, abuse and SEAH
- Line management for support staff at Area Field Office (Finance, HR & Admin, Logistics, ICT)
- Member of the Area Management Team (AMT)
- Compliance with and adherence to NRC policies, guidance and handbooks, and donor/auditor requirements
- Provide input on operational support to Area Strategy, and to coordinate and align operational support with program plans
- Responsible for implementation of new country specific technical SOPs, guidelines and tools in Area Field Office (Finance, HR & Admin, Logistics, ICT, and Humanitarian Access & Security)
- Coordinate and assist with budgets and costs for Area Field Office’s shared costs and support functions
- Provide support in the training and development of Area Field Office staff
- Coordinate and cooperate with NRC stakeholders (government, UN, INGO/NGO/CBO) and relevant partners, according to strategy and plans
- Complete regular reports on functional responsibilities to Area Manager and Country Office
- Promote the rights of IDPs/returnees in line with the advocacy strategy.
Qualifications
- Knowledge of the context in Southeast Myanmar, particularly on the East Bagon and Kayah
- Knowledge of Myanmar and other major ethnic languages in Southeast Myanmar
- Experience with similar positions in other organizations
- Experience in training and capacity building of teams and staff
- Experience of working with Civil Societies.
Responsibilities
- Support Area Manager to implement the Area Strategy as it relates to operational support for program implementation
- Work with Area Manager to facilitate access to beneficiaries and manage relationships with local authorities
Coordinate with Area Manager and Government Liaison Coordinator/Support Coordinator to ensure effective relationships and compliance with the requirements of relevant line ministries
Support Government Liaison Coordinator/Support Coordinator in the preparation and submitting of program update reports to different ministries at State Level and Union as directed
Ensure proper coordination and collaboration at the Area Field Office through regular team meetings
- Identify resourcing needs and assist in the recruitment of Area Field Office support staff
- Oversee timely and effective recruitment of staff in Area Field Office, minimizing disruption to program activities due to personnel gaps
- Report to the Area Manager any violations of NRC’s personnel policies and code of conduct
- Act as an area-level trainer for NRC Way Plus and NRC Way of People Management
- Ensure accurate tracking of support information is completed and updated regularly (e.g. PRs, contracts, assets, fleet, recruitment, annual leave, training …etc.)
- Responsible for Securing Supporting Documentation (SSD) for support documents in Area Field Office
- In the absence of dedicated security personnel, perform the responsibilities of Security Focal Point (SFP) and ensure the implementation and adherence to the SFP SOP within Area Field Office
- Provide security induction to all new recruits and visitors to Taungoo Field Office
- Ensure all staff have completed mandatory security training
- Contribute to the annual Southeast Area Security Risk Assessment
- In collaboration with the Area Manager and Humanitarian Access & Safety Technical Officer/HAS Coordinator, ensure that a security plan for the area is implemented and updated regularly
- Report any security incidents in accordance with the SOP
- Attend meetings related to Humanitarian Access & Safety and emergency response
- Establish a good working environment based on the NRC values
- Other tasks as assigned by the Area Manager.
Potential interview questions
| Can you describe a time when you had to manage a team in a high-stress environment? | To assess your leadership and stress management abilities. | Share a specific instance, detailing your actions and the outcomes. |
| How would you ensure compliance with NRC's policies in your field office? | To gauge your understanding of organizational policy adherence. | Pro members can see the explanation. |
| What strategies would you use to facilitate access to beneficiaries? | Pro members can see the explanation. | Pro members can see the explanation. |
| Can you provide an example of a successful training program you implemented? | Pro members can see the explanation. | Pro members can see the explanation. |
| Describe a situation where you encountered a security issue. What actions did you take? | Pro members can see the explanation. | Pro members can see the explanation. |
| What approach would you take in budget management for the field office? | Pro members can see the explanation. | Pro members can see the explanation. |
| How do you prioritize tasks when managing multiple responsibilities? | Pro members can see the explanation. | Pro members can see the explanation. |
| What role do you believe advocacy plays in humanitarian work? | Pro members can see the explanation. | Pro members can see the explanation. |