Field Eligibility and Registration Officer, Grade

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UNRWA - UN Relief and Works Agency for Palestine Refugees

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Application deadline 1 year ago: Tuesday 7 Mar 2023 at 23:59 UTC

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Contract

This is a RLG-16 contract. This kind of contract is known as Relocation Grant. More about RLG-16 contracts.

Org. Setting and Reporting Supervisor and Technical Guidance received: The incumbent reports to the Chief Relief and Social Services Programme (CFRSSP) through Deputy Chief Relief and Social Services Programme.

Supervisees and Technical Guidance provided: The incumbent supervises and provides technical guidance and support to Eligibility and Registration staff assigned to the Division at the Field and Area offices, as appropriate.

Responsibilities •Manages and plans the Eligibility and Registration activities, including reviewing/recommending amendment where necessary, and supervising the implementation of eligibility and registration instructions, manuals and procedures governing eligibility and registration activities, to improve the quality of services provided to registered refugees; •Provides overall supervision, technical guidance and support to Registration and Eligibility staff in the Field and Areas; conducts field visits to ensure that work is carried out in a consistent and efficient manner; •Verifies and recommends the new registration and re-registration applications submitted by refugees to determine their eligibility for registration according to the stipulated eligibility and registration criteria prior to recommendation for action by the Chief, Relief and Social Services Programme; •Supervises data verification and analyses for planning and monitoring purposes and ensures the smooth running of the Refugee Registration Information System (RRIS) in coordination with the Senior Refugee Registration Information Systems Officer, HQA; •Acts as the focal point for queries on eligibility and registration status from internal and external parties and corresponds accordingly; acts as the principal custodian for the authentication of the Agency’s registration records and digitally scanned documents of registered refugees/persons, ensuring their safety, accuracy and appropriate usage; •Maintains and enhances good relations and coordinates with all Departments/Programmes in UNRWA and external concerned parties to facilitate an accurate registration processes, and other Divisional activities; •Performs training needs assessment to Eligibility and Registration staff; organizes and implements the required training and capacity building to improve service delivery; •Manages the Division’s budget, including budget preparation and expenditure monitoring, preparation of Key Performance Indicators; contributes to the overall Department planning and management; •Performs other duties as may be assigned by the supervisor(s).

Competencies UN Core Values of Professionalism, Integrity and Respect for Diversity and Core Competencies of Communication, Working with People and Drive for Results apply by default. Default managerial competencies may apply. In addition, the following Functional Competencies apply: •Leading and Supervising •Relating and Networking •Planning and Organizing •Applying Technical Expertise •Analyzing

Education A university degree in Business Administration, Demography, Population or any related discipline.

Work Experience At least six years' relevant progressive experience of which at least three years should have been at a supervisory level. is required

Languages Excellent command of spoken and written Arabic and English.

Assessment •Technical Test •Competency-based Interview

Special Notice Contract Status: Fixed-Term Appointment for 3 years including 1 year probation period, with the possibility of further extension, subject to the availability of funds, satisfactory performance and continuing need.

Benefits: Grade 16, Monthly Salary from JD 1,098.900 Fils Plus SOA 25% of the basic salary. Other benefits include Provident Fund contribution (15.4% of basic salary paid by the Agency) & medical insurance. Dependency allowance is subject to eligibility.

Department/Office: Relief and Social Services

Duty Station: Jordan Field Office (Amman)

Other Information: •The incumbent is required to travel within the Field in performing his/her duties, thus must be willing and qualified to drive an Agency vehicle in the course of duty. Work may include irregular working hours/days.

Equivalency When the minimum requirements are not fully met, the Director of Human Resources may exceptionally substitute part of the unmet requirements with a combination of relevant academic qualifications and progressive relevant work experience. NB: Work experience alone or formal qualifications with no relevant work experience are not considered an acceptable combination.

General Information: •This vacancy notice is open to internal candidates and external candidates. Only candidates residing in Jordan, and within commuting distance of the duty station with authorization to work in the duty station at the time of application are eligible to apply. The Agency will not assume responsibility or accountability to support or facilitate the issuance of work permit in Jordan, and without a valid work permit, the appointment may be rescinded. •Since the Vacancy is an Area Staff post, the Agency will not provide coverage for relocation costs. •Preference will be given to registered Palestine refugees and Fixed candidates assisting the Agency to meet its commitment to gender parity. UNRWA welcomes applications from qualified candidates with disabilities. •UNRWA encourages applications from qualified and experienced women. - A roster may be created from the selection exercise, and that successful candidates may be appointed to the same post. In the case of multiple or recurring posts, that a roster will be created from which the candidates will be selected for appointment; •Only applications that have been fully completed in UNRWA's online e-recruitment system inspira will be considered and no late applications will be accepted. The PHP should be completed with full relevant work experience under the experience tabs as per the requirements in the Job Opening. All acquired university degrees must also be stated, if applicable. Applicants applying to positions for Grades 12 to 20 must submit a cover letter/motivational statement in order to be considered. Additionally, providing incorrect or misleading information on an application will result in the immediate disqualification of a candidate. •For UNRWA internal staff, they are required to specify and include their current UNRWA grade level. To do so applicants should select under "Category" RLG, scroll down to see all categories, then select their local grade. •Advertisements published only in English will only accept applications in English, and Arabic submissions will not be considered. •The Agency may disqualify applicants whose name appears on the UN Sanctions List or a UN database of staff separated for reason of misconduct or of staff who separated whilst misconduct processes were pending. •UNRWA shares investigation and misconduct information with other UN Agencies, and past and prospective employers, about staff members who have been separated for misconduct, or who have separated whilst an investigation and/or disciplinary process for misconduct is underway; and such persons may be prohibited from employment with the United Nations. •The Agency will immediately disqualify applicants who are ineligible for any reason in accordance with the Agency regulatory framework. •UNRWA is funded almost entirely by voluntary contributions from UN member states, regional bodies, business foundations and individual contributions. The mission of UNRWA is to help Palestine refugees achieve their full potential in human development under the difficult circumstances in which they live. •Applications from UNRWA staff member who had been demoted with deferred eligibility for promotion will not be considered. •Applications from Staff members who were recipients under the Early Voluntary Retirement or Exceptional Voluntary Separation Schemes will not be considered. •Applications from Internal candidate serving for less than one year in your current post will not be considered. •The Agency reserves the right not to make an appointment, to make an appointment at a lower grade, or to make an appointment with a modified job description or to change the contract Modality. •Provided very good understanding of the context of Palestine refugees and UNRWA operations. •A candidate is not eligible for consideration if he or she was short-listed and found not suitable for the same post within the previous 12 months unless the post description has since been altered by 30% or more, as determined by ODCS.

United Nations Considerations Staff members are subject to the authority of the Commissioner-General of UNRWA and to assignment by him or her.

UNRWA is committed to achieving gender parity at all levels of staffing under the current UN-wide gender agenda and strongly encourages applications from qualified applicants from under-represented groups.

At UNRWA, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. UNRWA is committed to creating a diverse and inclusive environment of mutual respect. Reasonable accommodation for applicants with disabilities may be provided to support participation in the recruitment process when requested and indicated in the application.

UNRWA Considerations UNRWA staff are expected to uphold the highest standards of efficiency, competence, neutrality, impartiality and integrity. This includes respect for and commitment to human rights, diversity and non-violent means of dealing with all kinds of conflict. Only persons who fully and unconditionally commit to these values should consider applying for UNRWA jobs. Candidates will not be considered for employment with UNRWA if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. The Agency may disqualify applicants who have separated for reason of misconduct, who left a UN Agency while misconduct processes were pending, or who appear on the UN Sanctions List. UNRWA is a non-smoking work environment.

Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.

The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.

Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.

Added 1 year ago - Updated 1 year ago - Source: careers.un.org