Family Services Navigator
Assist refugee women with education and community engagement.
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Overview
Assist refugee women with education and community engagement.
You have:
- Bachelor’s degree in social work or related field of study preferred.
- Minimum of 1 year experience in human services field required; strong preference for relevant professional experience.
- Fluency in English, both spoken and written; proficiency in Spanish, French, Swahili, Kinyarwanda desired.
- Valid driver’s license and access to a personal, insured vehicle.
- Strong relationship building, diplomacy, and networking skills; ability to effectively build internal and external relationships.
Major Responsibilities:
Responsibilities include, but are not limited to:
- Orient clients to the US education system, assist women connect with schools their children attend and foster positive interaction between women, teachers and school administrators - Provide orientation and support on parenting, with emphasis on early childhood - Empower refugee women to actively engage with the Abilene community through attendance in classes and special events, such as Mommy and Me ESL classes - Provide counseling on family planning and access to women’s health resources - Satisfy recordkeeping and reporting requirements. - Perform intake with qualified program participants to assess the needs of each individual/family. - Create a self-sufficiency plan for each family, paying close consideration to employment, home, and care center locations. Assist in the application and negotiation of childcare contracts for community/neighbor-based childcare arrangements. - Provide follow-up with providers and families to assess the effectiveness of childcare plans. - Liaise between childcare providers, parents, caseworkers, employment specialists, and other colleagues. - Use personal, insured vehicle and/or public transportation (where available) to travel and transport clients and materials as needed throughout the service delivery area. - May train and lead the activities of volunteers and interns. - Other duties as assigned.
Job Requirements:
Education: Bachelor’s degree in social work or related field of study preferred.
Work Experience:
- Relevant professional experience in human services field required; minimum of 1 year experience strongly preferred.
Demonstrated Skills & Competencies:
- Strong relationship building, diplomacy, and networking skills; ability to effectively build internal and external relationships. - Demonstrated success working and communicating effectively in a multi-cultural environment. - Self-starter with excellent problem-solving skills combined with the proven ability to prioritize and manage time effectively. - Attention to detail and accuracy in work product. - Fluent in English, both spoken and written; proficiency in Spanish, French, Swahili, Kinyarwanda is desired. - Proficient in Microsoft Office applications (Word, Excel, Outlook); ability to use the internet and other digital tools for data entry, research, and problem-solving purposes. - Valid driver’s license and access to a personal, insured vehicle.
Working Environment:
- A combination of standard office environment, remote work, and ‘field’ time within the service delivery area to perform the above outlined responsibilities. - Occasional domestic (non-local) travel required; up to 10%.
Compensation: Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.
Gender Equality: IRC is committed to narrowing the gender gap in leadership positions. We offer benefits that provide an enabling environment for women to participate in our workforce including parental leave, gender-sensitive security protocols and other supportive benefits and allowances.
Equal Opportunity Employer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
US Benefits: The IRC offers a comprehensive and highly competitive set of benefits. All US employees are eligible for sick time, a 403b retirement savings plans: up to 4.5% immediately vested matching contribution, plus an 3-7% additional IRC contribution, and an Employee Assistance Program which is available to our staff and their families to support in times of crisis and mental health struggles.
In addition, full-time employees are eligible for 10 US paid holidays, 20-25 paid time off days, disability & life insurance, medical, dental, and vision insurance (employee contribution starting at $135, $7, and $5 per month respectively) and FSA for healthcare, childcare, and commuter costs. Part-time employees are eligible for a proportionate amount of paid time off. These additional benefits apply to employees who work at least 6 months within a 12 month time period.
Qualifications
Potential interview questions
| Describe a time when you built a relationship with a client from a different culture. What challenges did you face? | The interviewer wants to assess your cultural competency and relationship-building skills. | Provide specifics about the situation, including the challenges faced and how you overcame them. |
| How would you handle a conflict between parents and school administrators? | This question evaluates your conflict resolution skills and ability to liaise effectively. | Pro members can see the explanation. |
| Can you give an example of how you've successfully empowered someone in your previous role? | Pro members can see the explanation. | Pro members can see the explanation. |
| What methods do you use to keep track of client progress and needs? | Pro members can see the explanation. | Pro members can see the explanation. |
| How do you prioritize tasks when managing multiple families and their needs? | Pro members can see the explanation. | Pro members can see the explanation. |
Added 2 years ago
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Updated 1 year ago
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Source:
rescue.org
