Family Reunification Intern

RESPONSIBILITIES:

- Assist Family Reunification Team in maintaining accurate, up-to date data across pertinent databases in timely manner - Conduct comprehensive eligibility calls and intakes - Answer client phone calls and texts seeking information on their cases - Reach out to clients about any missing documentation or updated documentation - Monitor IRIS for any application sent back for corrections needed - Call clients to let them know of any applications scheduled for their family members - Provide direct service to clients as needed by the Family Reunification Team - Assist the Family Reunification Program Team with other duties as needed - Attend and actively participate in staff meeting and events.

LEARNING OUTCOMES:

- Students will develop an enhanced professional skill set, interact with other staff, clients and supervisors - Develop workplace skills and acquire specific experience needed to pursue professional goals - Students will gain knowledge of Affidavits of Relationship - Students will learn data collection and data management methods for program development and reporting - Students will have hands on experience on completing client intakes for program eligibility - Students will gain knowledge of AOR and IRIS administrative procedures - Students will gain knowledge on the types of immigration and refugee benefits available to refugees and asylees

Qualifications - An interest in international affairs and to work in a multi-cultural setting - Must have reliable work hours during regular office hours (9am-5pm) - Ideal candidates are independent, detail-oriented, and highly organized - Creativity and initiative to follow through on projects - Work or volunteer experience with foreign populations - Computer literacy - Knowledge of one or two foreign languages such as Spanish, Kinyarwanda, Kiswahili, Dari or Pashto is beneficial, but not required - Applicants must be open to evolving responsibilities - Submit intern hours on dashboard

Reports to: Cristy Solis, Family Reunification Coordinator