Family and Youth Case Management AmeriCorps
Assist refugee families with integration services
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Overview
Assist refugee families with integration services
You have:
- Pursuing a degree in a related field
- Punctuality, excellent time management skills, and a flexible schedule
- Ability to maintain confidentiality regarding client information
- Proficiency in a foreign language is preferred, but not required
- Strong intercultural communication skills; demonstrated ability to work effectively with people from other cultural backgrounds
- Driver’s license, personal vehicle, auto insurance, clean driving record, and willingness to drive clients in personal vehicle
- Personal devices must be kept current with all operating system updates and security patches
- Use a password or PIN with a minimum of 4 characters to log onto smartphones and tablets and 8 alpha and numeric characters for a Laptop
- Must have lock screen set to 10 minutes or less with a password required to unlock the device
- All offers are contingent on successfully passing background and criminal history checks
- All AmeriCorps are required to hold an Arizona State Level One fingerprint clearance card
- Prepare apartments for incoming refugee families - Manage client files and track necessary services - Assist Case Managers in enrolling clients to eligible community services - Accompany refugee clients on appointments and interviews with community service providers - Assist supervising Case Manager with intensive cases as they arise - Coordinate with Case Management to ensure services are being received
Qualifications - Pursuing a degree in a related field - Punctuality, excellent time management skills, and a flexible schedule - Ability to maintain confidentiality regarding client information - Proficiency in a foreign language is preferred, but not required - Strong intercultural communication skills; demonstrated ability to work effectively with people from other cultural backgrounds - Driver’s license, personal vehicle, auto insurance, a clean driving record, and willingness to drive clients in personal vehicle - Technology requirements: - Interns will be required to use their own technology tools to work on virtual opportunities. IRC is not responsible for any personal device expenses such as personal smartphones, tablets, hotspots, data charges, etc. All personal devices must: - Be kept current with all operating system updates and security patches, - Use a password or PIN with a minimum of 4 characters to log onto smartphones and tablets and 8 alpha and numeric characters for a Laptop. - Have lock screen set to 10 minutes or less with a password required to unlock the device - Configurations must be set to delete all data or lock after 10 unsuccessful attempts to enter a password or PIN. Lockout period must be no less than 30 minutes. - Additional policy details will be discussed during orientation and training.
CLEARANCES:
All offers are contingent on successfully passing background and criminal history checks as required by federal and state law or by IRC policy. All AmeriCorps are required to hold an Arizona State Level One fingerprint clearance card.
COMMITMENT:
300 hours of service to be completed over the fall 2024 and spring 2025 semesters.
Potential interview questions
| Can you describe a time when you worked with individuals from diverse cultural backgrounds? | This helps gauge your experience with intercultural communication. | Discuss a specific instance where you adapted your approach to effectively engage with someone from a different culture. |
| How do you ensure confidentiality when handling sensitive information? | This assesses your understanding and importance of confidentiality in case management. | Pro members can see the explanation. |
| What strategies do you use to manage your time effectively when juggling multiple tasks? | Pro members can see the explanation. | Pro members can see the explanation. |
| Describe your experience or comfort level using technology for remote work. | Pro members can see the explanation. | Pro members can see the explanation. |
| What steps do you take to prepare for a new challenge or task, especially when serving clients? | Pro members can see the explanation. | Pro members can see the explanation. |
Added 2 years ago
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Updated 1 year ago
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Source:
rescue.org
