Family and Youth Case Management AmeriCorps
Assist refugee families with case management and community services.
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Overview
Assist refugee families with case management and community services.
You have:
- Pursuing a degree in a related field.
- Punctuality and excellent time management skills are required.
- Ability to maintain confidentiality regarding client information.
- Proficiency in a foreign language is preferred, but not required.
- Strong intercultural communication skills required.
- Valid driver's license, personal vehicle, auto insurance, and a clean driving record required.
- Must use personal technology tools for work.
- Must pass background and criminal history checks.
- Must complete at least 300 service hours over the term.
- Prepare apartments for incoming refugee families - Manage client files and track necessary services - Assist Case Managers in enrolling clients to eligible community services - Accompany refugee clients on appointments and interviews with community service providers - Assist supervising Case Manager with intensive cases as they arise - Coordinate with Case Management to ensure services are being received
Reports To: Caseworker as assigned.
Qualifications - Pursuing degree in a related field - Punctuality, excellent time management skills, and a flexible schedule - Ability to maintain confidentiality regarding client information - Proficiency in a foreign language is preferred, but not required - Strong intercultural communication skills; demonstrated ability to work effectively with people from other cultural backgrounds - Driver’s license, personal vehicle, auto insurance, a clean driving record, and willingness to drive clients in personal vehicle - Technology requirements: Interns will be required to use their own technology tools to work on virtual opportunities. IRC is not responsible for any personal device expenses such as personal smartphones, tablets, hotspots, data charges, etc. All personal devices must: - Be kept current with all operating system updates and security patches, - Use a password or PIN with a minimum of 4 characters to log onto smartphones and tablets and 8 alpha and numeric characters for a Laptop. - Have lock screen set to 10 minutes or less with a password required to unlock the device - Configurations must be set to delete all data or lock after 10 unsuccessful attempts to enter a password or PIN. Lockout period must be no less than 30 minutes. - Additional policy details will be discussed during orientation and training.
CLEARANCES: All offers are contingent on successfully passing background and criminal history checks as required by federal and state law or by IRC policy. All AmeriCorps are required to hold an Arizona State Level One fingerprint clearance card.
COMMITMENT: 10 hours per week for a minimum of 8 months. AmeriCorps members must complete minimum 300 hours over the course of their service term.
Potential interview questions
| Describe a time you worked with individuals from diverse backgrounds. | We want to see how you handle diverse situations and your appreciation for cultural differences. | Highlight your experience, how you adapted to different perspectives, and the outcome. |
| How do you prioritize tasks when managing multiple clients' needs? | This assesses your time management and organizational skills. | Pro members can see the explanation. |
| Can you give an example of maintaining confidentiality in your previous roles? | Pro members can see the explanation. | Pro members can see the explanation. |
| Tell us about a time when you had to learn a new technology quickly. | Pro members can see the explanation. | Pro members can see the explanation. |
| How would you support a refugee client facing challenges in accessing services? | Pro members can see the explanation. | Pro members can see the explanation. |
Added 2 years ago
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Updated 1 year ago
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Source:
rescue.org
