Fall 2025: Asylum Seekers and Families Program Intern (Unpaid)
Support case management for the Asylum Seekers and Families program.
Overview
Support case management for the Asylum Seekers and Families program.
You have:
- Must be currently enrolled in an Associate’s, Bachelor’s or Master’s program focused on social work, women’s/gender studies, public health, business, communication, economics, finance, public policy, public administration, social sciences or a related field.
- Prior experience in case work, working with clients with a variety of immigration statuses, familiarity with refugee and asylee populations helpful, but not required.
- Strong communication and interpersonal skills, desire to learn and contribute, excellent organization and time-management skills, proactive, motivated, and flexible; ability to take direction (written and oral) and to complete tasks independently.
- Fluent in written and spoken English. Proficiency in Farsi, Dari, Spanish, Pashto, Arabic, Swahili or Russian preferred.
- Steady and regular availability is greatly preferred; flexible shifts will not work well for this internship.
- Current driver license and insurance required.
Job Description
SCOPE OF ASYLUM SEEKERS AND FAMILIES PROGRAM INTERN WORK: In this internship, students will have the opportunity to contribute to the Asylum Seekers and Families program through community engagement and outreach as well as by supporting case management.
RESPONSIBILITIES: Based on intern skills and experience, responsibilities may include a combination of program support, administrative/data support, and direct service:
- Support case management for asylum seekers and families
- Drive and accompany clients to appointments such as health check-ups, legal consults, school enrollments, etc.
- Accompany clients on bus/metro trips to help them learn routes on the San Diego public transit system
- Conduct outreach, including development of materials and presentations
- Network for and develop community partnerships and collaborations
- Contribute to monitoring and evaluation of Safety & Wellness Department
- Conducting screening calls for potential clients, working with interpreters and determining eligibility for the program
LEARNING OBJECTIVES:
- Interns will gain exposure to case management for Asylum Seekers
- Interns will learn about the Asylum process and services available for asylees
- Interns will expand their experience providing culturally humble services and resources
- Interns will gain familiarity in cross-cultural communication
REQUIREMENTS:
- Education: Must be currently enrolled in an Associate’s, Bachelor’s or Master’s program focused on social work, women’s/gender studies, public health, business, communication, economics, finance, public policy, public administration, social sciences or a related field.
- Work Experience (Preferred): Prior experience in case work, working with clients with a variety of immigration statuses, familiarity with refugee and asylee populations helpful, but not required. Demonstrated success working and communicating with people of varied English-speaking abilities strongly preferred.
- Demonstrated Skills and Competencies: Strong communication and interpersonal skills, desire to learn and contribute, excellent organization and time-management skills, proactive, motivated, and flexible; ability to take direction (written and oral) and to complete tasks independently
- Language Skills: Fluent in written and spoken English. Proficiency in Farsi, Dari, Spanish, Pashto, Arabic, Swahili or Russian preferred.
- Steady and regular availability is greatly preferred; flexible shifts will not work well for this internship
- Certificates or Licenses: Current driver license and insurance required.
This position reports to the Casework Supervisor.
Compensation: This is an unpaid internship opportunity.
Working Environment:
- The Asylum Seekers and Families Internship is majority in-person, and remote as needed.
- San Diego Office hours are scheduled Monday-Friday, 8:30am-5:00pm PST. Selected interns can choose their hours based on this window of availability
Qualifications
Potential interview questions
| Can you describe a previous internship or volunteer experience where you supported individuals in a crisis? | This question assesses your past experience working with vulnerable populations. | Share a relevant example highlighting your role and the impact of your contribution. |
| How would you approach building trust with clients from diverse backgrounds? | The interviewer wants to know your strategy for effective communication in cross-cultural contexts. | Pro members can see the explanation. |
| What strategies would you use to help clients navigate the San Diego public transit system? | Pro members can see the explanation. | Pro members can see the explanation. |
| Why do you want to work in the Asylum Seekers and Families program specifically? | Pro members can see the explanation. | Pro members can see the explanation. |
| Can you give an example of how you managed your time effectively while balancing multiple responsibilities? | Pro members can see the explanation. | Pro members can see the explanation. |
| How would you handle a situation where a client is having difficulty communicating due to language barriers? | Pro members can see the explanation. | Pro members can see the explanation. |
| What do you hope to learn from working in this internship? | Pro members can see the explanation. | Pro members can see the explanation. |
| How would you approach outreach to develop community partnerships? | Pro members can see the explanation. | Pro members can see the explanation. |