Facilities Management Officer
Manage facility operations to ensure efficiency and cleanliness.
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Overview
Manage facility operations to ensure efficiency and cleanliness.
You have:
- Minimum 1 year of experience in administration, facilities management, or office operations.
- Bachelor's degree in Business Administration, Facilities Management, Logistics, Procurement, Supply Chain, Public Administration or related field.
- Good communication skills (English & Kiswahili).
- Strong organizational and coordination skills.
- Basic knowledge of utilities and generator management.
- Computer literacy (MS Office: Word, Excel, Outlook).
With 75 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.
Come join our 31,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories!
Employee Contract Type:
Local - Fixed Term Employee (Fixed Term)Job Description:
MAJOR RESPONSIBILITIES
Facility Cleanliness & Maintenance (25%)
- Ensure the office premises (internal and external) are clean, orderly, and well-maintained at all times.
- Supervise and coordinate cleaning service providers to deliver services as per agreed standards.
- Ensure washrooms, workspaces, meeting rooms, and common areas are consistently maintained.
- Oversee cleaning and upkeep of the external environment, including:
- Gardens and landscaping
- Parking areas and walkways
- Report and follow up on maintenance issues (repairs, faults, damages).
End Results
- A clean, professional, and safe working environment for staff and visitors at all times
Vendor & Contract Coordination (15%)
- Act as the focal point for facility-related service providers (cleaning, gardening, maintenance, utilities).
- Monitor vendor performance against agreed service levels and contracts.
- Support contract management processes, including renewals and performance evaluations.
- Ensure service delivery aligns with organizational standards and policies.
End Results
- Reliable, high-quality services from vendors and strong vendor accountability.
Utilities & Equipment Management (15%)
- Monitor and manage utility services, including;
- Electricity,
- Water,
- Generator operations, etc.
- Ensure generator servicing schedules, fuel management, and functionality.
- Track utility usage and report irregularities.
- Proactively liaise with utility providers to resolve outages or issues.
End Results
- Continuous and efficient availability of utilities with minimal disruptions
Goods Receipt, Dispatch & Documentation (10%)
- Receive, inspect, and record incoming goods at the office.
- Coordinate dispatch of goods and materials as required.
- Manage and maintain a proper log of deliveries and dispatch records.
- Ensure proper handling of documentation related to goods movement.
End Results
- Accurate and timely handling of incoming and outgoing goods with proper documentation.
Correspondence & Records Management (10%)
- Manage incoming and outgoing letters and parcels.
- Maintain a proper registry/log for all correspondence.
Ensure safe handling, filing, and archiving of relevant documentation.
End Results
Day-to-day contract operations are managed smoothly
Coordination & Stakeholder Support (5%)
- Serve as a point of contact for facility-related queries.
- Coordinate with internal departments and external stakeholders on facility matters.
- Provide timely updates and support on facility-related issues
End Results
- Effective communication and coordination across all stakeholders
Coordination and support (5%)
- Ensure all facility management activities comply with organizational policies.
Prepare periodic reports on:
Facility status
- Vendor performance
Utilities usage
Support budget tracking for facility-related expenses.
- Support field offices in implementing facilities management standards.
End Results
- Compliance with policies and effective monitoring of facility operations
Office Administration Support (15%)
- Maintain office supplies required for facility operations.
- Support meeting logistics (room setup, coordination, hospitality).
- Assist with office organization and general administrative functions.
- Support onboarding by preparing workspace and facilities for new staff.
- Support WVT field offices in ensuring WVT facilities maintain a reasonable corporate image
End Results
- Smooth day-to-day operations supporting staff productivity and comfort.
KNOWLEDGE/QUALIFICATIONS FOR THE ROLE
- Required Professional Experience Minimum 1 year of experience in administration, facilities management, or office operations.
- Experience in managing service providers and office facilities is highly preferred
Required Education, training, license, registration, and certification
- Bachelor’s degree in any of the following:
- Business Administration
- Facilities Management
- Logistics / Procurement / Supply Chain
- Public Administration or related field
Preferred Knowledge and Qualifications
- Strong organizational and coordination skills
- Ability to manage multiple vendors and tasks simultaneously
- Good understanding of facility and office operations
- Basic knowledge of utilities and generator management
- Strong attention to detail
- Good communication skills (English & Kiswahili)
Computer literacy (MS Office: Word, Excel, Outlook)
**Please Note***:* World Vision is a Christian humanitarian organization with a mission centred on following Jesus Christ in service to the world´s most vulnerable children. Therefore, in all locations to the fullest extent legally permissible, the successful applicant will affirm our core documents, observe conduct compatible with Christian principles, serve at a high level of professional ethics and strive to act in accordance with cultural sensitivities. Furthermore, regular attendance with team and office devotions, chapel and prayer gatherings are expected in line with policies in the World Vision host location and its departments
Disclaimer: World Vision does not, and will never solicit money for any part of its recruitment processes including short-listing, interviews, background, and/or medical check-ups. Please be cautious, and if you have any questions and/or would like to report what you believe to be a fraudulent World Vision recruitment person(s) or agency, please email us through www.worldvisionincidentreport.ethicspoint.com or [email protected]
Applicant Types Accepted:
Local Applicants Only
Potential interview questions
| Describe a time when you managed multiple vendors simultaneously. | The interviewer wants to assess your multitasking abilities and vendor management skills. | Provide an example showcasing your organizational skills and the outcome of your management. |
| How do you ensure that facility maintenance schedules are adhered to? | This question gauges your understanding of maintenance management. | Pro members can see the explanation. |
| Can you detail your experience with office administration? | Pro members can see the explanation. | Pro members can see the explanation. |
| What steps do you take to maintain a clean and safe work environment? | Pro members can see the explanation. | Pro members can see the explanation. |
| How do you handle disputes or issues with vendors? | Pro members can see the explanation. | Pro members can see the explanation. |
| Describe a challenging situation you've faced in facilities management and how you overcame it. | Pro members can see the explanation. | Pro members can see the explanation. |
| How do you prioritize tasks in a busy office setting? | Pro members can see the explanation. | Pro members can see the explanation. |
| What software tools do you often use for tracking facility management tasks? | Pro members can see the explanation. | Pro members can see the explanation. |
Added 21 days ago
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Updated 9 days ago
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Source:
wvi.org
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