Face-to-face Assistant GS-5. Fundraising area. Temporary Appointment 364 days. Quito, Ecuador

Contract

This is a G-5 contract. This kind of contract is known as General Service and related categories. It is normally only for nationals. It usually requires 5 years of experience, depending on education.

Salary

The salary for this job should be more than 2,073 USD.

Please keep in mind that the salary displayed here is an estimation by UN Talent based on the location and the type of contract. It may vary depending on the organization. The recruiter should be able to inform you about the exact salary range. In case the job description contains another salary information, please refer to this one.

UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.

And we never give up.

For every child, a champion.

The fundamental mission of UNICEF is to promote the rights of every child, everywhere, in everything the organization does — in programs, in advocacy and in operations. The equity strategy, emphasizing the most disadvantaged and excluded children and families, translates this commitment to children’s rights into action. For UNICEF, equity means that all children have an opportunity to survive, develop and reach their full potential, without discrimination, bias or favoritism. To the degree that any child has an unequal chance in life — in its social, political, economic, civic and cultural dimensions — her or his rights are violated. There is growing evidence that investing in the health, education, and protection of a society’s most disadvantaged citizens — addressing inequity — not only will give all children the opportunity to fulfill their potential but also will lead to sustained growth and stability of countries. Therefore, the focus on equity is so vital. It accelerates progress towards realizing the human rights of all children, which is the universal mandate of UNICEF, as outlined by the Convention on the Rights of the Child, while also supporting the equitable development of nations.

How can you make a difference?

Under the close supervision and guidance of the Donor Acquisition Fundraising Assistant and the general guidance of the Individual Fundraiser Officer NO-A, supports the donor acquisition area by assisting with planning, monitoring, evaluating, and implementing corrective actions to improve performance management of the Face-to-Face (F2F) campaigns. The Face-to-Face Assistant will perform a closer supervision and monitoring to the F2F agencies and fundraisers to ensure timely decision making to assure good quality and quantity results in the donors’ acquisition process.

1. Provide technical support to the preparation of the face-to-face fundraising plan and campaigns calendar, objectives, metrics and KPIs:

• Prepare and analyze the campaigns KPIs and the investment requirements.
• Provide technical support in the establishment of campaign KPIs and criteria (reporting, systems, performance evaluation, goals)
• Prepare preliminary documentation of the project, work plans, budgets and proposals for implementation agreements.

2. Effective implementation of face-to-face campaigns, focusing on human resources aspects (such as recruitment, training, motivation) and quality of work. Most of these activities must be performed closer to the fundraisers and the providers (in field):

• Determine the schema and human resources needs taking into consideration the campaign goals.
• Provide technical support for the negotiation and agreements with suppliers.
• Establish the selection criteria of human resources for the outsourced individual fundraising campaigns.
• Establish training and motivation schemas for outsourced human resources and providers.
• Design and implement schemes for the continuous improvement of the quality of donors acquired through the F2F channel.

3. Regular monitoring and evaluation activities undertaken according to the work plan to ensure maximum impact and continuous improvement of face-to-face fundraising efforts. Results and reports are prepared and shared on a timely basis:

• Monitor and prepare reports for the supervisor of the agreed performance indicators to drive more efficient management and accountability for results.
• Research, synthesize and compile qualitative and quantitative data and information to facilitate preparation of reports, objectives, activities, etc.

4. Administrative tasks and responsibilities are effectively carried out and delivered:

• Provide technical support to search and evaluate potential suppliers, prepare terms of reference for quotations. Follow up quotation process.
• Participate in CRC and other administrative mechanisms in those cases related to administrative issues.
• Monitors budgets and financial expenditures of section, ensuring compliance with UNICEF rules and regulations, keeping supervisor informed and advised on actions for decision/follow up

To qualify as an advocate for every child you will have…

• Technical and/or University level courses in marketing, sales, publicity, communication, business administration or related areas.
• A minimum of five years of relevant professional experience in in contact centers, face to face activities, direct sales, networking business, commercial impulse, strengthening of payment methods, direct marketing agencies and/or individual fundraising areas.
• Fluency in English is required. Excellent communication and writing skills in Spanish is required.

For every Child, you demonstrate...

UNICEF’s Core Values of Care, Respect, Integrity, Trust and Accountability and Sustainability (CRITAS) underpin everything we do and how we do it. Get acquainted with Our Values Charter: UNICEF Values

UNICEF competencies required for this post are…

(1) Builds and maintains partnerships (2) Demonstrates self-awareness and ethical awareness (3) Drive to achieve results for impact (4) Innovates and embraces change (5) Manages ambiguity and complexity (6) Thinks and acts strategically (7) Works collaboratively with others.

UNICEF is here to serve the world’s most disadvantaged children and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, age, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, or any other personal characteristic. We offer a wide range of benefits to our staff, including paid parental leave, breastfeeding breaks and reasonable accommodation for persons with disabilities. UNICEF strongly encourages the use of flexible working arrangements.

UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF is committed to promote the protection and safeguarding of all children. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.

Remarks:

UNICEF appointments are subject to medical clearance. Issuance of a visa by the host country of the duty station, which will be facilitated by UNICEF, is required for IP positions. Appointments are also subject to inoculation (vaccination) requirements, including against SARS-CoV-2 (Covid). Government employees that are considered for employment with UNICEF are normally required to resign from their government before taking up an assignment with UNICEF. UNICEF reserves the right to withdraw an offer of appointment, without compensation, if a visa or medical clearance is not obtained, or necessary inoculation requirements are not met, within a reasonable period for any reason.

Only shortlisted candidates will be contacted and advance to the next stage of the selection process.