External Vacancy: Communication for Development Specialist, Fixed-Term, NO-C, Juba, South Sudan, South Sudan Nationals Only

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UNICEF - United Nations Children's Fund

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Application deadline 2 years ago: Wednesday 9 Jun 2021 at 20:55 UTC

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Contract

This is a NO-3 contract. This kind of contract is known as National Professional Officers. It is normally only for nationals. It's a staff contract. More about NO-3 contracts.

UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.

And we never give up.

For every child, Communication for Development

BACKGROUND

With a vision to step-up sustained communication, community-engagement and citizens’ participation in a fragile country setting, UNICEF supported the Ministry of Health (MoH) to commence an Integrated Community Mobilization Network (ICMN) in all 10 state hubs of South Sudan.

In less than two years, the ICMN has evolved into a social change network that includes around 2500 community-level-mobilizers, with about 500 supervisors supporting their community engagement activities at grass-root levels addressing humanitarian as well as developmental priorities and needs of the South Sudanese population. In the process of fostering social accountability, UNICEF engaged 30% of girls, women, and mothers within the ICMN while the overall percentage of young people engaged within this network is 85%.

Through the ICMN, UNICEF is building strong linkages with the community influencers, religious leaders, teachers, and other influential groups in the community that have proven to be crucial for building community ownership and sustainable social and behavioural change communication efforts, particularly in fragile and complex country settings such as South Sudan. Given the recent outbreaks such as COVID-19, polio, and the challenges of floods, the role of the ICMN network and its seamless coordination has become more imminent.

PURPOSE

The UNICEF C4D section is seeking to deploy a C4D Specialist (ICMN Coordinator) with solid expertise and experience in managing a similar mobilization network. The ICMN Coordinator will lead the provision of dedicated support to the Integrated Community Mobilization Network team in the field and manage all the communication and community engagement activities and C4D programme across sectors and interventions. The ICMN coordinator’s role is required for strengthening the capacity of programme officers and partners, particularly national staff in programme performance reporting and evidence-informed planning. The ICMN coordinator will work closely with the C4D project teams at the national and state levels as well as programme sections and field offices for supporting various C4D initiatives. The ICMN coordinator will be responsible to manage the hotline toll free call center through implementing partners as well as overall planning, execution of the project and ensure proper coordinate with different pillars and government counterparts.

MAIN RESPONSIBILITIES AND TASKS

The ICMN Coordinator will work under the supervision of the Chief, Communication for Development and in close coordination with the C4D specialist. His/her major responsibilities will include:

  1. Implementation of C4D programmes through the ICMN team
  • Manage and support state level partners & C4D officers in the implementation of the Integrated Community Mobilization Network programmes across the country.
  • Provide technical support to government counterparts / EPI department in undertaking situation analyses.
  • Carry out C4D advocacy activities with/for a wide range of constituents, stakeholders, partners, communities, such as religious groups, traditional leaders, teachers and other organised groups at national, regional, district and community level to orient them on behaviour and social mobilization models.
  • Coordinate operations of the ICMN supported call-centre hotline for awareness-generation and ensure smooth functioning of the Call Centre operations
  • Coordinate with the cross functional team with regards to any actionable that arises from the call centre work and close loop for any pending actions
  • Maintain up-to-date knowledge of call handler, supervisors, and implementing partner on the current situation and developments
  • Develop strong partnerships with different religious groups, leaders and other stakeholders in the community and civil society to promote UNICEF’s efforts aiming at social and behavioural changes.
  • In close consultation with the CO team, organize/implement capacity building initiatives to enhance the competencies of state/county/payam and community mobilizers.
  • Oversee RCCE efforts for COVID-19, polio outbreak, and other emergencies in the country office through the ICMN.
  • Collaborate with internal global/regional communication partners to harmonise, link and/or coordinate gender and age sensitive messaging through use of multiple media and communication platforms to enhance C4D outreach in humanitarian contexts.
  1. Developing and maintaining data repository and dissemination tools
  • Support development and implementation of standardized and harmonised data collection tools for the ICMN activities’ reporting.
  • Provide technical support to state teams in data management and usage for planning risk communication activities at state level.
  • Submit a monthly report covering ICMN efforts by 10th of every month for sharing with other sections within UNICEF, partners and the government
  • Ensure consistency in sex-disaggregated data collection, data cleansing, analysis and reporting for monthly situation updates.
  • Provide support in data quality and assurance for quantitative data generation for the C4D unit as per the standards /guidance from the SPMME for country office.
  • Analyse the respective county/payam monthly ICMN report on regular basis and share with sections and other forums such as technical working groups’ meetings, GAVI quarterly review meetings, state level EPI review meeting, etc.
  • In close consultation with M&E team, contribute to the office M&E mechanism, including reporting against achievement of set targets/results.
  • Analyse data from the hotline call-centre and share a weekly report and remedy actions for further improvements.
  • Monthly review with the call centre implementing partner and with the program head to show how call centre is adding value
  1. Provision of technical and operational support
  • Support the National Ministry of Health to strengthen the social Mobilization Working Groups as platforms hosted by the government for the coordination and harmonization of all activities
  • Strengthen capacity through provision of technical guidance to UNICEF national-level staff as well as the state-governments’ social mobilization working groups.
  • Collaborate with internal CO programmes to contribute to the development of strategies, approaches, policies and the planning of C4D social and resource mobilization initiatives in support of programmes/projects’ implementation and delivery of results with focus on GAVI targeted districts.
  • Participate in budget planning and management of program funds and prepare financial plan for C4D initiatives; monitor/track the use of resources as planned and verify compliance with organizational guidelines, rules and regulations and standards of ethics and transparency.
  • Plan, budget and monitor monthly activities of ICM network, and provide supportive supervision at county and payam level to ensure quality program-implementation.
  1. Capacity building, knowledge exchange and dissemination
  • Provide technical support to UNICEF C4D officers and implementing partners in the development and/or sharing of relevant standards, protocols, guidelines, and training materials.
  • Support the management of section-wide information management repository i.e. share-point and related platforms.
  • Engage and coordinate with the capability building team at the National Ministry of Health to ensure timely training and capacity-enhancement of ICMN mobilizers.
  • Ensure regular capacity enhancement of the call-centre data-handler and guide him/her to on the improvement of data-management operations in line with observed gaps and programme needs.

DESIRED PROFILE

  1. Education****:

An Advanced University Degree in the social/behavioural sciences (sociology, anthropology, psychology, or health education) with emphasis on strategic communication planning for behaviour development, social mobilization, participatory communication, and research.

  1. Qualifications and Work Experience****:
  • A minimum of five years of progressive professional work experience in social development programme planning, communication for development, public advocacy, public health, or another related area is required. Work experience in emergency duty station and familiarity with the region is desired.
  • Experience in humanitarian/emergency programming is essential, data collection, analysis, reporting and experience of South Sudan programming is an asset.
  • Working experience with network of social mobilizers will be an added advantage.
  1. Language Proficiency

Fluency in English required.

COMPETENCIES

Core Values

  • Care
  • Respect
  • Integrity
  • Trust
  • Accountability

Functional Competencies

  • Builds and maintain partnerships (I)
  • Demonstrates self and ethical awareness (I)
  • Innovates and embraces change (I)
  • Drive to achieve results for impact (I)
  • Manages ambiguity and complexity (I)
  • Thinks and acts strategically (I)
  • Works collaboratively with others (I)

For every Child, you demonstrate…

UNICEF's values of Care, Respect, Integrity, Trust, and Accountability (CRITA) and core competencies in Communication, Working with People and Drive for Results.

The UNICEF competencies required for this post are...

To view our competency framework, please visit here.

Click here to learn more about UNICEF’s values and competencies.

UNICEF is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of the organization.

UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF also adheres to strict child safeguarding principles. All selected candidates will be expected to adhere to these standards and principles and will therefore undergo rigorous reference and background checks. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.

Remarks:

Mobility is a condition of international professional employment with UNICEF and an underlying premise of the international civil service.

Only shortlisted candidates will be contacted and advance to the next stage of the selection process.

Added 2 years ago - Updated 2 years ago - Source: unicef.org