Executive Support Associate
Provide administrative and secretarial support to the Head of Office.
This opening expired 1 year ago.
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Overview
Provide administrative and secretarial support to the Head of Office.
You have:
- 3 years relevant experience with High School Diploma; or 2 years relevant work experience with Bachelor or equivalent or higher
- Certificates in Secretarial, Business Administration, Human Resources, Office Management or a related field.
- Knowledge of English and UN working language of the duty station if not English.
- Completion of UNHCR learning programmes or specific training relevant to functions of the position.
Grade
GS6Staff Member / Affiliate Type
General ServiceReason
Temporary > ExtensionHardship Level
A (least hardship)Family Type
Family<p></p><p></p>Residential location (if applicable)
Target Start Date
2024-07-01Target End Date
2024-09-30Job Posting End Date
July 2, 2024Standard Job Description
Executive Support Associate
Organizational Setting and Work Relationships The position of Executive Support Associate is located within a Division/Bureau/Entity or Office of the Representation/Head of Office. The role of this position is to provide administrative and secretarial support services to the Head of Office or immediate Supervisor, in order to ensure the smooth running of the Office and its flow and management of administrative and routinely information. This would involve direct contact with other staff members and contacts with the teams of high ranking officials, both within and outside UNHCR. The incumbent prioritizes tasks and organises work independently based on direction from the Supervisor and has access to highly sensitive and confidential information.
All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR's core values of professionalism, integrity and respect for diversity.
Duties - Arrange appointments and maintain Supervisor's calendar, ensure attendance and well set up of meeting rooms, and screen telephone calls. - Arrange meetings with high-ranking officials and official receptions given by the Supervisor. - Ensure that high-level visitors are appropriately informed, that they receive background information as necessary, and that the necessary protocols are respected. - Manage the flow of information to/from the Supervisor and other senior staff; identify priority matters that need to be urgently addressed or signed by the Supervisor. Follow up to ensure that appropriate administrative action is being taken by senior managers on tasks determined by the Supervisor. - Prepare briefing materials for Supervisor for official trips or special meetings including agenda, travel details and background documents prepared by the Executive Assistant. - Prepare informal translations if required. - Receive screen, log and route correspondence, attach necessary background information and maintain follow-up system. - Draft non-substantive correspondence and ensure follow-up. - Type correspondence, documents and reports, etc., some of which are highly confidential. - Select and make pertinent abstracts and undertake searches for information. - Maintain a file management system according to UNHCR policies, including general and confidential files. - Keep lists of names, addresses and telephone numbers of ministers, government officials and members of the diplomatic corps. - Ensure administrative procedures (travel, hospitality expenses, etc.) will be timely concluded.
- Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. Ensure decision making in risk based in the functional area of work. Raise risks, issues and concerns to a supervisor or to relevant functional colleague(s). - Perform other related duties as required.
Minimum Qualifications
Education & Professional Work Experience Years of Experience / Degree Level For G6 - 3 years relevant experience with High School Diploma; or 2 years relevant work experience with Bachelor or equivalent or higher
Field(s) of Education n/a;
Certificates and/or Licenses Secretarial; Business Administration; Human Resources; Office Management or a related field; (Certificates and Licenses marked with an asterisk* are essential)
Relevant Job Experience Essential Not specified
Desirable Completion of UNHCR learning programmes or specific training relevant to functions of the position.
Functional Skills *CO-Drafting and Documentation *IT-Computer Literacy CO-Editing UN-UN/UNHCR Administrative Rules, Regulations and Procedures (Functional Skills marked with an asterisk* are essential)
Language Requirements For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English. For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language. For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.
All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power.
As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.
This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.
Desired Candidate Profile
Contract to be extended for 3 monthsFunctional Clearance
This position doesn't require a functional clearance****Required languages (expected Overall ability is at least B2 level)****
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****Desired languages****
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Additional Qualifications
Skills
CO-Drafting and Documentation, CO-Editing, IT-Computer Literacy, UN-UN/UNHCR Administrative Rules, Regulations and ProceduresEducation
Certifications
Business Administration - Other, Human Resources - Other, Office Management - Other, Secretarial - OtherWork Experience
UNHCR Salary Calculator
https://icsc.un.org/Home/SalaryScales
Other information
N/A
Potential interview questions
| Can you describe a time when you prioritized tasks under pressure? | This question assesses your ability to manage competing priorities effectively. | Provide a specific example of a situation where you successfully managed multiple tasks. |
| How do you ensure confidentiality when handling sensitive information? | This question checks your understanding of information security protocols. | Pro members can see the explanation. |
| Describe your experience with drafting correspondence and documentation. | Pro members can see the explanation. | Pro members can see the explanation. |
| What approaches do you use to organize and manage a busy calendar? | Pro members can see the explanation. | Pro members can see the explanation. |
| How do you manage relationships with high-ranking officials? | Pro members can see the explanation. | Pro members can see the explanation. |
Added 1 year ago
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Updated 1 year ago
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Source:
unhcr.org
