Event Technology and Product Manager
Lead Event Technology Product & Delivery for high-quality service execution.
Overview
Lead Event Technology Product & Delivery for high-quality service execution.
You have:
- 10-15 years of relevant experience in Event Technology, Product, and/or project delivery
- Proven experience managing complex IT initiatives and/or product environments
- Ability to bridge business needs and technical solutions across diverse stakeholders
- Strong user-centric approach with the ability to manage and prioritize backlogs and roadmaps
- Excellent communication skills, with the ability to engage executive and non-technical audiences
- Fluency in English; French and/or German is a plus
- Familiarity with Agile/Scrum, ITIL, and project management methodologies
Please Note: This role requires the ability to work on site 3 days per week per company policy.
The World Economic Forum, committed to improving the state of the world, is the international organization for public-private cooperation. The Forum engages the foremost political, business, and other social leaders to shape global, regional, and industry agendas.
Why we are recruiting
We are seeking an Event Technology Product & Delivery Lead to join the Global Programming Group (GPG).
This role is designed to strengthen the alignment between business needs, technology solutions, and delivery execution across Forum meetings. It combines strategic product thinking with structured project delivery to ensure that Event Technology services are both relevant and successfully implemented in complex, multi-stakeholder environments.
Reporting Lines & Interactions
You will report to the Head of GPG Event Technology.
The role interacts closely with: - Internal Forum teams (Editorial, Engagement, Event Management, Event Strategy, Event Technology and Participant Services) - Digital Technology, IT Infrastructure, Security teams - External technology providers and strategic partners
Role Objective
To ensure the structured and high-quality delivery of Event Technology solutions across GPG by translating complex business needs into clear, actionable requirements and enabling seamless collaboration across teams.
This role ensures strong alignment between user needs, technology solutions, and delivery execution, combining strategic product thinking with structured project delivery.
Key Responsibilities
Act as Project Manager and own the end-to-end delivery of Event Technology services for small and mid-size events, ensuring seamless coordination of IT planning, logistics, and on-site execution
Act as Product Lead for GPG Event Technology, managing and prioritizing the roadmap and backlog for both new initiatives and continuous improvements
Align internal teams, external vendors, and stakeholders to ensure high-quality, consistent, and impactful delivery of event technology services that support seamless event operations and participant experience
Translate complex business needs into clear, structured, and actionable requirements, enabling efficient collaboration between business and technical teams
Drive continuous improvement of Event Technology services by identifying opportunities to standardize, simplify, and scale solutions across meetings
Ensure consistency and quality of delivery by applying structured methodologies (Agile, ITIL, project management best practices) across both product and project dimensions
Produce clear documentation, executive summaries, and post-event debriefs to support decision-making and continuous improvement
Preferred Qualifications and Experience
10-15 years of relevant experience in Event Technology, Product, and/or project delivery
Proven experience managing complex IT initiatives and/or product environments
Business–IT Translation – Ability to bridge business needs and technical solutions across diverse stakeholders
Product Mindset & Prioritization – Strong user-centric approach with the ability to manage and prioritize backlogs and roadmaps
Strong organizational, prioritization, and stakeholder management skills
Ability to operate both strategically and operationally
Excellent communication skills, with the ability to engage executive and non-technical audiences
Strong focus on user needs and continuous improvement
Fluency in English; French and/or German is a plus
Familiarity with Agile/Scrum, ITIL, and project management methodologies
Why work at the Forum:
The Forum believes that progress happens by bringing together people from all walks of life who have the drive and the influence to improve the state of the world by building awareness and cooperation, shaping mindsets and agendas, and driving collective action. Join us and become a driver for positive change!
Potential interview questions
| Describe your experience with managing event technology solutions across multiple stakeholders. | This question assesses your practical experience in the relevant field. | Provide specific examples of past roles where you managed event technology. |
| How do you prioritize tasks within an event technology project? | The interviewer wants to understand your prioritization strategies. | Pro members can see the explanation. |
| Can you give an example of a complex IT initiative you have managed and what challenges you faced? | Pro members can see the explanation. | Pro members can see the explanation. |
| What user-centric methods do you employ when developing event technology products? | Pro members can see the explanation. | Pro members can see the explanation. |
| How do you ensure communication with non-technical stakeholders? | Pro members can see the explanation. | Pro members can see the explanation. |
| Describe a time when you improved an event technology service. What did you change? | Pro members can see the explanation. | Pro members can see the explanation. |
| What methodologies do you use to manage project delivery in event technology? | Pro members can see the explanation. | Pro members can see the explanation. |
| How do you define and assess success in the delivery of event technology? | Pro members can see the explanation. | Pro members can see the explanation. |
Added 1 month ago
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Updated 6 hours ago
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Source:
weforum.org
