ERP Project Manager

Contract

This is a P-3 contract. This kind of contract is known as Professional and Director staff. It is normally internationally recruited only. It's a staff contract. It usually requires 5 years of experience, depending on education.

Salary

The salary for this job should be between 113,914 USD and 149,162 USD.

Please keep in mind that the salary displayed here is an estimation by UN Talent based on the location and the type of contract. It may vary depending on the organization. The recruiter should be able to inform you about the exact salary range. In case the job description contains another salary information, please refer to this one.

Org. Setting and Reporting

The International Civil Aviation Organization (ICAO) sets international Standards and Recommended Practices (SARPs) for aviation safety, air navigation, security and environmental protection. To that effect, ICAO is a knowledge-based organization engaged in the development of intellectual property.

ICAO is currently implementing several Digital Transformation signature projects. Digital Transformation encompasses all aspects of the Organization’s work, activities, and operations. Modernizing the Organization will facilitate its ability to leverage alternative opportunities while broadening its support to Member States at the same time. It will also enable the Organization to keep abreast of technological development, adopt emerging technologies and act as a catalyst for its stakeholder communities to understand and follow its path. Under the Finance section, the Enterprise Resource Planning and Project Portfolio Management (ERP/PPM) signature project, part of the overall Digital Transformation plan, is focused on creating “the backbone” for the enterprise systems portfolios. Encompassing many functions from portfolio management, payroll, and procurement, providing an integrated view of ICAO’s projects including financials, KPIs, and outcomes.

Reporting to the Digital Transformation Programme Manager, the incumbent will be working in a team environment with business and technical resources, as well as third party vendors on the ERP/PPM project and possibly other Digital Transformation projects.

Responsibilities

Function1 (incl. Expected results)

Acts as Project Manager for ERP System Implementation, achieving results such as:

• Develop and manage project plans, schedules, budgets, and resource allocation. • Identify project risks and develop risk management plans to mitigate or avoid them. • Coordinate project activities with stakeholders and manage project communication. • Monitor project progress and adjust project plans as necessary to ensure successful completion. • Facilitate project meetings and ensure project documentation is complete and up-to-date.

Function 2 (incl. Expected results)

Manages ERP team throughout the lifecycle of the ERP project, achieving results such as:

• Manage and supervise project team members, including assigning tasks, providing feedback, and evaluating performance. • Foster a positive and productive team environment that promotes collaboration and innovation. • Identify team members' professional development needs and provide training and mentoring as necessary. • Ensure team members have the resources they need to complete their tasks on time and to a high standard. • Resolve conflicts within the team and ensure a high level of team morale.

Function 3 (incl. Expected results)

Provides effective Stakeholder Management throughout the lifecycle of the ERP project, achieving results such as:

• Identify stakeholders and their interests in the project and develop stakeholder engagement plans. • Develop and maintain strong relationships with stakeholders and ensure their expectations are managed effectively. • Communicate project progress, issues, and risks to stakeholders in a timely and effective manner. • Negotiate with stakeholders to resolve conflicts or differences of opinion. • Ensure stakeholders are satisfied with project deliverables and outcomes.

Function 4 (incl. Expected results)

Actively promotes a culture of continuous improvement, achieving results such as:

• Evaluate project outcomes and identify areas for improvement. • Develop and implement continuous improvement plans to enhance project delivery and outcomes. • Identify opportunities to leverage project outcomes to benefit other areas of the organization. • Foster a culture of continuous improvement within the project team and the wider organization. • Ensure that project documentation and lessons learned are captured and shared with relevant stakeholders.

Function 5 (incl. Expected results)

Performs other related duties, as assigned.

Competencies

Professionalism: A deep understanding of ERP systems, project management methodologies, and best practices; Proficiency in managing project budgets, resources, and timelines; Strong leadership skills to effectively guide and motivate cross-functional teams, ensuring their commitment and alignment with project goals; Excellent communication and interpersonal skills to foster collaboration and maintain positive relationships with stakeholders. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.

Accountability: Takes ownership of all responsibilities and honours commitments; delivers outputs for which one has responsibility within prescribed time, cost and quality standards; operates in compliance with organizational regulations and rules; supports subordinates, provides oversight and takes responsibility for delegated assignments; takes personal responsibility for his/her own shortcomings and those of the work unit, where applicable.

Client Orientation: Considers all those to whom services are provided to be “clients ” and seeks to see things from clients’ point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; Identifies clients’ needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems; keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to client.

Teamwork: Works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; shares credit for team accomplishments and accepts joint responsibility for team shortcomings.

Communication: Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify, and exhibits interest in having two-way communication; tailors language, tone, style, and format to match the audience; demonstrates openness in sharing information and keeping people informed.

Technological awareness: Keeps abreast of available technology; understands applicability and limitations of technology to the work of the office; actively seeks to apply technology to appropriate tasks; shows willingness to learn new technology.

Education

Essential:

• A first-level university degree in business administration, project management, or in a related field

Desirable:

• An advanced level university degree (Master’s Degree or academic equivalent), in business administration or in a related field. • PMP or PRINCE2 certification.

Job - Specific Qualification

Not available.

Work Experience

• At least six (6) years of experience in project management, preferably in ERP implementation projects, is required.

• Experience in change management and continuous improvement initiatives, is required.

Languages

Essential:

• Fluent reading, writing and speaking abilities in English.

Desirable:

• A working knowledge of any other language of the Organization (Arabic, Chinese, French, Russian, Spanish).

Assessment

Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.

Special Notice

The ICAO Assembly recently reaffirmed its commitment to enhancing gender equality and the advancement of women by supporting UN Sustainable Development Goal 5 “Achieve gender equality and empower all women and girls.”

Female candidates are strongly encouraged to apply for ICAO positions, especially in the Professional and higher level categories.

This position is for a project of limited duration. The initial contract is for a period of one (1) year, with possibility of extension subject to the continuation of the project and availability of funding. In accordance with ICAO Staff Regulations, the first year is probationary for an external candidate.

ICAO staff members are international civil servants subject to the authority of the Secretary General and may be assigned to any activities or offices of the Organization, in accordance with the provisions of the ICAO service code.

ICAO staff members are expected to conduct themselves in a manner befitting their status as international civil servants. In this connection, ICAO has incorporated the 2013 Standards of Conduct for the International Civil Service into the ICAO Personnel Instructions.

ICAO offers an attractive benefit package to its employees in accordance with the policies of the International Civil Service Commission (ICSC).

The statutory retirement age for staff entering or re-entering service after 1 January 2014 is 65. For external applicants, only those who are expected to complete a term of appointment will normally be considered.

Remuneration: Level P-3 Net Base Salary per annum + Post Adjustment (net) per annum() USD $64,121 + USD $29,239 () Post Adjustment is subject to change.

United Nations Considerations

In accordance with ICAO Staff Regulations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Due regard shall be paid to the importance of recruiting staff on as wide a geographical basis as possible and ensuring equal gender representation. Subject to the foregoing, selection of staff members shall be made without distinction as to race, sex or religion, nor shall there be any discrimination on account of any disability of a candidate who meets the qualifications required to perform the tasks. Unless otherwise permitted under the ICAO Staff Regulations, appointment and promotion of staff members shall be made on a competitive basis.

Candidates will not be considered for employment with ICAO if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts.

Candidates who have committed crimes other than minor traffic offences may not be considered for employment.

Applicants are urged to follow carefully all instructions available in the online recruitment platform, Inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the Inspira account-holder homepage.

The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in Inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.

Job openings advertised in Inspira will be removed at 11:59 p.m. (New York time) on the deadline date.

No Fee

ICAO does NOT charge any fees or request money from candidates at any stage of the recruitment process, nor does it concern itself with bank account details of applicants. Requests of this nature allegedly made on behalf of ICAO are fraudulent and should be disregarded.