ERD Caseworker
Support refugees in achieving social assistance and integration
Overview
Support refugees in achieving social assistance and integration
You have:
- Higher education or current studies in sociology, social work, career counseling, psychology, or related social fields.
- Experience working with individuals from vulnerable groups and/or in difficult life situations is an advantage.
- Independence, proactivity, and excellent organizational skills.
- Ability to write CVs and posts.
- Ability to effectively plan activities.
- Teamwork skills and the ability to collaborate with various services and structures.
- Responsibility, empathy, and ease in building interpersonal relationships.
- Knowledge of Polish (native), English (B1/B2), and Ukrainian (A2+).
Job Description
IRC Poland: On 8 February 2022 three IRC staff arrived in Poland to initiate scoping of local and national actors in Warsaw, Lublin, and Rzeszow as well as across the Western, Central, and Eastern regions in Ukraine. When on 24 February Russian troops entered eastern Ukraine with the aim of toppling the government led by President Volodymyr Zelenskyy and conflict-affected individuals started fleeing to neighboring countries, the IRC established a presence in Poland to build partnerships with local state, civil society, and private sector actors to respond to needs of arriving refugees. As of April 26, over 5.3 million people have fled Ukraine seeking safety with nearly 50% (2.9 million) of those displaced fleeing to Poland. Reports indicate almost all arrivals in Poland are women and children, including those that are unaccompanied and separated, as well as older persons. IRC Poland’s goal is to ensure the survival of emergency-affected people in a way that enables their safety, dignity, and empowerment. Working in the program areas of economic recovery and development and safety, the IRC will accomplish this by working to see that 1) People affected by the war in Ukraine are able to meet their immediate and basic needs with safety and dignity and avoid harmful coping mechanisms and 2) People affected by the war in Ukraine are protected and supported to recover from the consequences of violence and displacement through equitable access to services and information.
JOB OVERVIEW:
KEY RESPONSIBILITIES
· Identifying and assessing needs in the area of social assistance, taking into account the municipality’s own and delegated tasks, in accordance with the Social Assistance Act.
· Supporting individuals and families requiring assistance in achieving the highest possible level of social activity.
· Collaborating with local groups and communities to develop their ability to solve their own problems independently.
· Organizing various forms of assistance and contributing to the development of infrastructure that meets changing social needs.
· Preventing the marginalization of individuals and groups and counteracting negative phenomena in the local environment.
· Providing individuals with comprehensive information about their entitlements, available benefits, and forms of assistance.
· Communicating with administrative offices, Social Welfare Centers, and non-governmental organizations.
· Supporting individuals in the process of professional activation.
· Preparing presentations and reporting results during internal team meetings.
Qualifications
JOB REQUIREMENTS
· Higher education or current studies in sociology, social work, career counseling, psychology, or related social fields.
· Experience working with individuals from vulnerable groups and/or in difficult life situations is an advantage.
· Independence, proactivity, and excellent organizational skills.
· Ability to write CVs and posts.
· Ability to effectively plan activities.
· Teamwork skills and the ability to collaborate with various services and structures.
· Responsibility, empathy, and ease in building interpersonal relationships.
· Knowledge of Polish (native), English (B1/B2), and Ukrainian (A2+).
KEY WORKING RELATIONSHIPS:
Position Reports to: ERD Job Counsellor Senior Officer
Works closely with:
· Internal: Other ERD team members, IRC Monitoring, Evaluation, Accountability and Learning (MEAL) staff, Finance and Supply Chain.
· External: IRC’s partner organizations, local municipalities and CSOs, and other community stakeholders; other practitioners in the field as needed.
Standard Responsibilities All IRC employees have a responsibility to Promote and actively participate in initiatives and efforts to build team engagement, inclusion and cohesion in IRC Poland and to Foster ongoing learning, honest dialogue and reflection to strengthen safeguarding and to promote IRC values and adherence to IRC policies.
Potential interview questions
| Can you describe a time you worked with vulnerable populations? | The interviewer wants to assess your experience and empathy in such situations. | Share a specific example, focusing on your role and the impact of your work. |
| How do you prioritize and manage multiple tasks? | This question evaluates your organizational and planning skills. | Pro members can see the explanation. |
| What methods do you use to assess the needs of individuals? | Pro members can see the explanation. | Pro members can see the explanation. |
| Can you give an example of a challenging team dynamic you've navigated? | Pro members can see the explanation. | Pro members can see the explanation. |
| What steps do you take to ensure effective communication with clients and partners? | Pro members can see the explanation. | Pro members can see the explanation. |