ePhyto Support Specialist
Support the IPPC in monitoring and advancing the ePhyto implementation.
Overview
Support the IPPC in monitoring and advancing the ePhyto implementation.
You have:
- Advanced university degree in Agriculture, biology, natural sciences, information technology, phytosanitary sciences, computer science, engineering, international trade, international relations, public administration, social sciences, or a related field.
- At least one (1) year of relevant experience in supporting the development and implementation of technical programmes or projects, including the deployment of digital or IT solutions, capacity building, policy support, the development of tools and awareness-raising materials, and the implementation of international instruments.
- Working knowledge (level C) of English.
- For Consultants: two additional years of relevant professional experience is required for those with a bachelor's degree.
Organizational Setting
The International Plant Protection Convention (IPPC) is an international agreement on plant health with 185 contracting parties and 10 Regional Plant Protection Organizations. Its objective is to protect cultivated and wild plants worldwide by preventing the introduction and spread of plant pests. The IPPC is governed by the Commission on Phytosanitary Measures (CPM). The IPPC Secretariat is hosted by FAO within the NSP Division and supports the development and implementation of CPM policies and activities, as well as the execution of any other functions entrusted to it. One of the Secretariat’s core functions is to facilitate the implementation of the Convention and the development and application of the International Standards for Phytosanitary Measures (ISPMs), to fulfil the IPPC mandate.
A COF.REG/PSA incumbent is engaged by the Organization under the ePhyto program GCP/GLO/1304/MUL to provide specialised expertise, technical skills and knowledge for the delivery of specific tasks of a temporary nature.
The assignment may have a duration ranging from one to eleven months within a twelve-month period. Any extension of the assignment is subject to satisfactory performance, the availability of financial resources, and the operational needs of the Secretariat.
The IPPC Secretariat developed, maintains and implements the IPPC ePhyto Solution, a global electronic system that enables National Plant Protection Organisations (NPPOs) to issue, exchange and receive harmonized electronic phytosanitary certificates in a secure, standardized and interoperable manner, in line with International Standards for Phytosanitary Measures.
The objective of the call for expressions of interest for consultants and PSAs is to attract talent to strengthen the IPPC expert roster. Experts included in this roster may be considered when relevant opportunities arise.
Reporting Lines
The ePhyto Support Specialist is under the supervision of the IPPC Implementation and Facilitation Unit Lead.
Technical Focus
In this context, the incumbent will support the IPPC Secretariat in monitoring and advancing the ePhyto implementation, identifying country-level gaps, expected benefits, and requirements, and collaborating with stakeholders on the definition, implementation, deployment, test and acceptance, and rollout of the IPPC ePhyto solution. This includes capacity development, user support, and performance reporting, to strengthen national phytosanitary systems under the IPPC framework.
Tasks and responsibilities
• Develop, in collaboration with stakeholders and national users, the implementation plan for IPPC ePhyto Solution • Support and collaborate in the training of national NPPO staff on the adoption and use of the IPPC ePhyto solution • Support the activities related to the Phytosanitary Capacity Evaluation (PCE), ensuring alignment between PCE findings and ePhyto implementation plans • Coordinate with the IPPC Capacity Development / e-Learning (IPPC Health Campus) team to further develop, maintain and support access to and use of the ePhyto training materials • Collaborate with the technical team in the implementation verifications of solution components, including core modules, system integration, and interoperability • Organize testing, validation, and final approval (sign-off) activities to ensure the proper implementation of ePhyto at country level • Act as a focal point to support users during initial configuration and early adoption phases of the solution • Maintain regular correspondence and coordination with NPPOs, FAO country and regional offices, and relevant partners to ensure alignment and effective implementation • Support the organization, preparation and execution of ePhyto and IPPC governance meetings, regional and country meetings and webinars • Draft minutes, progress reports, concept notes and any necessary document • Collaborate with the IFU ePhyto team in tracking projects and programs activities, following the indicated project management framework and practices • Undertake travel, as required, to participate in meetings, in line with applicable travel restrictions • Perform any other related tasks as required
CANDIDATES WILL BE ASSESSED AGAINST THE FOLLOWING
Minimum Requirements
• For Consultants: Advanced university degree from an institution recognized by the International Association of Universities (IAU)/UNESCO in Agriculture, biology, natural sciences, information technology, phytosanitary sciences, computer science, engineering, international trade, international relations, public administration, social sciences, or another related field relevant to the IPPC and the ePhyto solution. Consultants with a bachelor's degree need two additional years of relevant professional experience. For PSAs: University degree (or technical degree/certificate) from an institution recognized by the International Association of Universities (IAU)/UNESCO in Agriculture, biology, natural sciences, information technology, phytosanitary sciences, computer science, engineering, international trade, international relations, public administration, social sciences, or another related field relevant to the IPPC and the ePhyto solution. • At least one (1) year of relevant experience in supporting the development and implementation of technical programmes or projects, including the deployment of digital or IT solutions, capacity building, policy support, the development of tools and awareness-raising materials, and the implementation of international instruments. • Working knowledge (level C) of English.
FAO Core Competencies
• Results Focus • Teamwork • Communication • Building Effective Relationships • Knowledge Sharing and Continuous Improvement
Technical/Functional Skills
• Work experience in more than one location or area of work. • Knowledge of IT systems supporting phytosanitary certification processes, international trade facilitation. • Experience in analysing national contexts, identifying gaps, and defining technical requirements for the implementation of digital or IT systems. • Experience in supporting the implementation of IT systems, including coordination with technical teams, system integration, interoperability, and testing and validation activities. • Ability to define, analyse, and report on key performance indicators (KPIs), and to use data analysis to monitor system performance, usage, and adoption. • Experience and relevance in organizing, facilitating, and supporting technical meetings and stakeholder consultations. • Knowledge of a second FAO language (French, Spanish, Arabic, Chinese, or Russian) is considered an asset.
Potential interview questions
| Describe a successful project where you supported the implementation of an IT solution. | The interviewer wants to assess your relevant experience and success in implementing tech solutions. | Highlight your role, the steps taken, and the impact of the project. |
| How do you approach training national NPPO staff on new systems? | This question evaluates your ability to transfer knowledge effectively. | Pro members can see the explanation. |
| Can you describe an example where you identified gaps in a project implementation? | Pro members can see the explanation. | Pro members can see the explanation. |
| What strategies would you use to engage stakeholders in a new project? | Pro members can see the explanation. | Pro members can see the explanation. |
| Explain how you ensure alignment between project findings and implementation plans. | Pro members can see the explanation. | Pro members can see the explanation. |
| Describe how you’ve handled testing and validation in previous roles. | Pro members can see the explanation. | Pro members can see the explanation. |
| How do you measure and report on key performance indicators (KPIs)? | Pro members can see the explanation. | Pro members can see the explanation. |
| What challenges have you faced when implementing digital solutions and how did you overcome them? | Pro members can see the explanation. | Pro members can see the explanation. |