English as a Second Language Case Aide
Assist clients in ESL services and support the delivery of their education.
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Overview
Assist clients in ESL services and support the delivery of their education.
You have:
- High school diploma strongly preferred; Bachelor’s degree in social work or related field of study preferred, but not required.
- Minimum of 1 year of relevant experience strongly preferred.
- Experience working with refugee and/or immigrant populations preferred.
- Strong relationship-building, diplomacy, and networking skills.
- Demonstrated success working and communicating effectively in a multicultural environment.
- Self-starter with excellent problem-solving skills.
- Fluent in English, both spoken and written; proficiency in language(s) spoken by the client group is desired.
- Proficient in Microsoft Office applications (Word, Excel, Outlook).
- Valid driver's license and access to a personal, insured vehicle.
Major Responsibilities:
Responsibilities include, but are not limited to:
- Screens and enrolls eligible clients into ESL services. - Regularly follows up with clients on progress and with clients who are absent from classes. - Provides logistical support to the ELI instructor by pulling together classroom materials, preparing photocopies etc. - Assist with classroom activities. - Detail client interactions in accordance with program requirements. Input client information in database(s) and assist with tracking and reporting as needed. - Collaborate effectively with coworkers and partner organizations. Build and maintain relationships with area service providers for the benefit of clients. - Use personal, insured vehicle and/or public transportation (where available) to travel and transport clients and materials as needed throughout the service delivery area. - May provide interpretation services. - Other duties as assigned.
Job Requirements:
Education: High school diploma strongly preferred; Bachelor’s degree in social work or related field of study preferred, but not required.
Work Experience:
- Minimum of 1 year of relevant experience strongly preferred. - Experience working with refugee and/or immigrant populations preferred.
Demonstrated Skills & Competencies:
- Strong relationship-building, diplomacy, and networking skills; ability to effectively build internal and external relationships. - Demonstrated success working and communicating effectively in a multicultural environment. - Self-starter with excellent problem-solving skills combined with the proven ability to multi-task, prioritize duties, and manage time effectively. - Attention to detail and accuracy in work product. - Fluent in English, both spoken and written; proficiency in language(s) spoken by the client group is desired. - Proficient in Microsoft Office applications (Word, Excel, Outlook); ability to use the internet and other digital tools for data entry, research, and problem-solving purposes. - Valid driver’s license and access to a personal, insured vehicle.
Working Environment:
- A combination of standard office environment, remote work, and ‘field’ time within the service delivery area to perform the above-outlined responsibilities. - May require occasional weekend and/or evening work.
Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.
Commitment to Diversity and Inclusivity****: IRC is committed to building a diverse organization and a climate of inclusivity. We strongly encourage applications from candidates who can demonstrate that they can contribute to this goal.
Equal Opportunity Employer****: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20 paid time off days depending on role and tenure, medical insurance starting at $120 per month, dental starting at $7 per month, and vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plans with immediately vested matching, disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.
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Qualifications Update
Potential interview questions
| Describe a time when you had to build a relationship with someone from a different culture. | The interviewer wants to understand your experience using interpersonal skills in diverse settings. | Share specific examples of how you adapted your communication style to facilitate mutual understanding. |
| How do you handle a situation where a client is consistently absent from classes? | This question assesses your problem-solving skills and ability to follow up with clients effectively. | Pro members can see the explanation. |
| What strategies do you use to stay organized and prioritize your tasks? | Pro members can see the explanation. | Pro members can see the explanation. |
| Share an experience where you had to work as part of a team to achieve a goal. | Pro members can see the explanation. | Pro members can see the explanation. |
| Can you describe your experience working with clients who have language barriers? | Pro members can see the explanation. | Pro members can see the explanation. |
Added 3 years ago
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Updated 1 year ago
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Source:
rescue.org
