Employer Outreach Specialist

- Develop and cultivate long-term relationships with local employers in order to identify appropriate employment and work experience opportunities for clients. - Determine specific employment opportunities appropriate to clients and assist clients in accessing these opportunities by guiding them through the hiring process. - Conduct labor market research to identify employers and industries for targeted outreach - Conduct group and one-on-one job readiness courses that provide clients with the basic skills required to enhance their employability, such as cultural and workplace orientation, mock interviews, creation of resumes, and job skills development sessions. - Keep accurate digital and physical attendance, assessment, and service provision records. - Monitor client job performance, wage level, and employer/employee satisfaction. - Assist clients and employers as necessary with post placement issues and continuing employment needs. - Ensure timely and accurate compliance to all reporting requirements, including database management, case noting, and file maintenance. - Supervise and assist program interns and volunteers. - Other duties as assigned.

Position Reports to: Career Development Supervisor Position may directly supervise: volunteers and interns

Indirect Supervision: N/A Other Internal and/or external contacts:

Internal: Collaborate closely with other departments where there is overlap in client caseload, including communication with other department managers. Coordinate with Finance, Community Relations and Development teams as needed.

External: Community-based organizations, employers, and workforce agencies.

Job Requirements****:

- Undergraduate degree in Business, Social Work, Social Sciences, or related field of study; or equivalent work experience. - Minimum of two years of relevant work experience in human services or economic development field preferred. - Minimum 1 year experience conducting outreach, marketing, and/or sales in a relevant field strongly preferred. - Demonstrated experience with the US job search process and the ability to effectively coach clients through the nuanced process of securing employment; - Familiarity with the local job market strongly preferred; - Proven success achieving goals and working effectively with all levels of staff in a fast-paced, multi-cultural environment; - Self- starter with excellent problem-solving skills combined with the proven ability to multi-task, prioritize duties, and manage time effectively. - Fluent in English, both spoken and written; bilingual ability in client languages is desired. - Proficient in Microsoft Office applications (Word, Excel, Outlook) and online databases. - Valid driver’s license, access to a reliable vehicle with current insurance, and the willingness to travel regularly throughout the service delivery area.

Working Environment:

- A combination of standard office environment, remote work, and ‘field’ time within the service delivery area to perform the above outlined responsibilities. - May require occasional weekend and/or evening work.

Compensation: Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.

Commitment to Diversity and Inclusivity: IRC is committed to building a diverse organization and a climate of inclusivity. We strongly encourage applications from candidates who can demonstrate that they can contribute to this goal.

Gender Equality: IRC is committed to narrowing the gender gap in leadership positions. We offer benefits that provide an enabling environment for women to participate in our workforce including parental leave, gender-sensitive security protocols and other supportive benefits and allowances.

Professional Standards: The IRC and IRC staff must adhere to the values and principles outlined in IRC Way – Global Standards for Professional Conduct. These are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti-Workplace Harassment, Fiscal Integrity, and Anti-Retaliation.

Equal Opportunity Employer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days (depending on role and tenure), medical insurance starting at $145 per month, dental starting at $7 per month, and vision starting at $5 per month, FSA for healthcare, childcare, and commuter costs, a 403b retirement savings plans with up to 4.5% immediately vested matching contribution, plus a 3-7% base IRC contribution (3 year vesting), disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.

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Qualifications Update